I was moving to Whitefish, Montana and Jill, Joyce, and Suzy helped me with this process by putting…read morea roof over my head. I found them online in CA and their professionalism, courtesy, and friendliness made me feel welcome even before I arrived. Once I moved in after a few months I had a garbage disposal problem and their efficient and prompt acting diffused the situation. I loved going to their quaint office just to pay rent. Made me feel like home with their caring attitude and efficiency. They are a top-notch business in Whitefish and I would recommend them to anyone that is moving or staying seasonally for a rental. Thank you, Shelley Holloway & Flash the pup

Several galfriends and I stayed at one of Five Star's lakeside home. The house was fantastic as was…read morethe view! Working with the Five Star team was a piece of cake, as they were very helpful in finding us the best accommodations for our group. The house was very clean, comfortable beds and ease of check in. I wish more property management companies were this professional! Thank you Jill and team!

Sent me a quote, I went to accept it and it disappeared. I then sent an email and they said our…read moresister company took over the listing and they sent me a new quote for almost twice as much.

The worst lying, mismanaged rental company in History! Last Summer we rented a condo and the…read morecommissioned sales representative Jake agreed to meet us in Whitefish to view the condo, and he never told us he was based in Park City, and left us hanging for days. Then, after renting, I Luv never disclosed to that construction and painting would occur right outside our door all Summer. Then it got much worse. Never hire this company as a property manager and never rent from this company.

Seeing how beautiful this place is I thought I'd be posting a five star review however we had…read moretrouble at the front desk. They told us our room was ready and then they changed their mind and said it wasn't ready and that we had to wait a half hour and we should go to the tiki bar when we tried to get couldn't because we didn't have a room key yet my needed a computer charger. They told us no problem. They'd have one sent to our room, but that never happened when we did get into the tiki bar we ordered mahi tacos and were given pork. we asked our waitress to charge our the room, she said she could not do that. The pool was wonderful. The hot tub was nice. The view of the lake was remarkable. The rooms were very comfortable. We got to see deer right outside our window. We were celebrating our 36th anniversary we checked in on Monday night. We wanted to have dinner at the boat club. They told us there was one table available. I was so excited until she came back and told me sorry we are completely full. I asked I could change the time of my reservation and she said no only two servers tonight and they could not squeeze one more table. That was a huge disappointment for us because that's why we chose the place.

Beautiful property with amazing views. We did not stay at the rooms, but we did go to the tiki bar…read moreat the back. There was complementary free car parking across the road, even if you were not staying at the hotel. It is the lot with the hotel extension.. The property is based on a lake with so many activities like kayaking etc . There is a gated pool area for people who are staying at the lodge itself. If I was to return, I definitely would possibly stay here as it is close to lots of different trails and amenities and access to the lake which is absolutely stunning and is a must do. The weather was not the best when we went so we couldn't enjoy much outdoors .. but would love to visit and stay at this property ! 100% recommend

Cigarette butts and a half eaten pills!…read more This place wasn't cleaned before we arrived and management company (Whitefish Escapes) felt like it was good enough. Outside of fact that they and the property owners (who they blamed) were unwilling to let us re-book our stay for a future date I am shocked they could pass this property to renters at all. They held us to every word of the 9 page agreement but then could not even have the place cleaned or the walkway cleared before we arrived. Cigarette butt and a half eaten pill on the night stand, egg covered pan put away as if clean, filthy towel left behind, water leaking from the vent in the downstairs bath, walkway from stairs to front door covered in snow/ice, door handle to the deck not functioning and past guest dirty clothing left behind. When I brought these up again after the trip and asked for a refund on the $350 cleaning fee they offered $100. I guess they agreed it was not clean but thought it was good enough for us. We were all grossed out by the property but more disappointed in Whitefish Escapes Management. If you are coming to Whitefish I would seriously avoid renting any property managed by them. Plenty of other options. We learned our lesson the hard way this time. Just to be clear, this review and rating have nothing to do with not being able to re-book for a future date or credit.

THOUGHT ABOUT OUR STAY AT 32 NELSONCREST - JULY 9-16 For…read moreseveral months we have looked with great anticipation to our week-long stay in Whitefish. The photos of the house and the view of Whitefish Lake were impressive and very appealing. We now know that photos taken at some time in the past do not accurately represent the current environment. In the case of 32 Nelsoncrest, they present an entirely misleading view. While none of us were anxious to leave Whitefish, we could not get out of that house fast enough. It could have been a very pleasant experience if you or the owners took a little time and money to properly stock the house and make necessary repairs. My wife and I entered the property at 3:45 on July 9 to be welcomed to a sauna. Literally! The living room temperature was 81 degrees. That was with the AC running, as well as three portable AC units and many fans. And that environment existed for the entire week. At some point each afternoon it reached 84 degrees! Not until the sun went down and we opened windows (those that could actually be opened) did the house start cooling down. By morning it was a pleasant 68 degrees. That lasted for a few hours until the sun again blasted through uncovered windows. I digress, the lower level kids bunkroom NEVER cooled down, without sufficient flow-through ventilation and no portable AC unit. The massive decorative windows might be a plus in the winter, but hardly in the summer. The issues with this property are numerous and described below. SUPPLIES/ FURNISHINGS If the house is going to be advertised as sleeping eight, there needs to be linens, extra towels, glasses, plates, and seating for eight. 1. Two rolls of toilet paper per bathroom and then you must buy your own. Really? 2. There were THREE glasses in the kitchen. Coffee mugs do not count. 3. Tissue box in master bath had two tissues left. No extra box found. 4. The house accommodates eight but the dining room table seats only six. 5. Patio has plenty of deck chairs but no table. 6. No bathroom wash cloths. 7. No kitchen towels of any kind. 8. One remote clicker only way in/out of garage. No button inside garage. Keypad outside garage but we were not provided code. Rather inconvenient. REPAIRS 1. Lower level kids bunkroom - torn wallpaper. How difficult is it to fix that? 2. Burned out light bulb in master bath. 3. Some doors need door stops to keep door from hitting wall. 4. Faucets in master bath and main floor bathroom need tightening. 5. Several windows need attention. We worked on the mechanism in three windows so they would open more easily. All should be looked at and serviced. 6. Deck surface will become a safety hazard. First, the deck covering is torn in one location, thus allowing water to seep below and damage whatever is underneath. It is already evident that water may have already affected the subsurface. Just walk on it and experience the give in the flooring. One day someone may just fall through. 7. The toaster over is disgusting and should be discarded. Would not always cut off. 8. Gas Grill - side burner and infrared worked but could not make main burners work. Infrared would not cut off so I turned off gas intake. 9. Replace accordion shades with real curtains. Please, at least cut the pieces to the height of the windows. More importantly, several windows could not be opened because the pieces of material could not be rolled up. And a great view of the lake from the kitchen window was hidden by shades that could not be rolled up. We also noticed that in the on-line house photos, none of these paper shades were shown. But then, neither did you show the portable AC units or floor fans. 10. The central AC unit might as well not exist. Even when running, it put out virtually no air. It would still take a lot to counteract the brilliant sunlight, but a new unit would certainly help. 11. Several light switches seem to control nothing? 12. Portable AC units are not thoroughly sealed at the window. The hot exhaust hose does not help the room temperature either. Maybe insulated hoses would help? 13. Major odor in kids bunkroom. We think it might be coming from the fireplace. It was noticed by everyone and nobody wanted to sleep in that room. This smell alone was almost reason enough to cancel the rental. It was almost unbearable and another potential health hazard. 14. The deck railing is a safety hazard and should be fixed immediately. Any weight pressed against it and the rail will fail. This is especially dangerous with young children running around. The deck would not pass any type of inspection. In summary, for an expenditure of nearly $3,200, we expected a lot more. If a little time and money were spent on this property, it might actually come close to the one we saw on your website. As it stands, I pity anyone else who has to ensure even one day at 32 Nelsoncrest.

Terrible customer service. Billing is misleading. Let me particularly single out Auburn F for her…read morepoor service. She refused to take a customer complaint seriously, refused to put her manager in touch and refused to accept payment except by a website that didnt function properly

If I could give them zero stars I would. We rented a property they suggested for a family with a…read moredisabled person and it was not accessible. All the bedrooms were on the second floor. The way they handled our situation was inexcusable. They suggested a property to us, 222 LUPFER AVE, A VACATION RENTAL IN WHITEFISH, MONTANA, based on the fact that my 86 year old mother was in a wheelchair and told us it was wheelchair accessible. We rented it for 2 weeks, to celebrate my parents 60th aniversary, for $35,000, and it was nonrefundable. When we got there, there were NO BEDROOMS on the first floor. It took us 5 HOURS to get a returned call. They are a vacation rental management company that is closed on the weekends! An offshore answering service with no sea whats going on takes messages. Their office is a block away from the rental and they didn't know the bedrooms were all on the second floor? It was too late to find anywhere else to stay - the whole town was booked and we had 3 families renting 3 units that were all attached. They bought a bed at Home Depot and brought it over and stuck it in the kitchen thought that should be good enough. If she wanted to take a shower for the next 2 weeks we were going to have to figure out how to get her upstairs. We had MULTIPLE OTHER ISSUES while we were there with appliances not working, the property had no chests of drawers and no lamps in the bedrooms and only 3 hangers in each closet, there was disgusting mold growing in some glasses that obviously hadn't been cleaned, the washer/dryer and dishwasher smelled moldy and filthy and the parking instructions they gave us were to a building with a parking garage!! someone kept parking in our spot and when I called to complain, always, the offshore answering service, and they would tell me we had 2 spots on one floor and one on the other. There is no parking garage. I had to take a picture of our garage and send it to them!! I asked continually the entire time we were there for compensation for the "mistake". they kept telling me someone would call me, and then, the day after we left when I was waiting for a call, they said, oh, she's going to text you. They gave us $500 back. StayMontana - managing Vacation Rentals VRBO in Whitefish, MT - these guys are completely unethical. I would never rent from them again or believe anything in their ads. And, 222 Lupfer Ave is not wheelchair accessible and is inadequatey furnished.

We stayed at this place for a week and there were a lot of issues. Hot tub was broken, blender was…read morebroken, main fridge was broken, coffee maker broke, gas fire place on the main floor was broken, and overall there were a lot of issues and inconveniences for $5,500 per week. Definitely needs some upgrading for next guest.

For staying for 8 nights it was not worth the money spent. Main fridge broken. One of the beds…read morebroken and very uncomfortable. Coffee maker broken. Blender broken. Spa broken. The list goes on. Not only was there many things broken the communication between management was minimal and poor. Not only with all that, these issues were brought to attention before hand and we're not fixed.

Glacier Getaways has been managing my property on Whitefish Mountain for about 4 years. The home…read moreis always very clean and well cared for. I had a different management company prior to them and it was a nightmare. Charge after charge for things that should have been included, missing items and broken items. Glacier Getaways is efficient, honest and easy to contact. My bookings have soared and the income is amazing. I whole heartedly recommend them. Andy and Jaimie are great.

Glacier Getaways has been managing our Whitefish property for about a year and a half. We…read moreconsistently get 5 star reviews for cleanliness. Whenever we stay in our unit we're impressed at how good it looks. We couldn't be more pleased with the service we get from Jamie and Andy, and the number of bookings we've gotten. Our previous property managers were constantly "inventing" repairs and finding new ways to eat into our profits every month. Glacier Getaways is an honest and reliable company and we highly recommend them!

If I could give this ZERO stars I would!!! The owner of the company, Angela Bruce and Joe Bruce,…read moreare scam artists. They take your deposit money for vacation rentals then drop off the face of the earth. Phone numbers, websites, vacation rental listings are all a scam. They have stiffed our family for $3200 dollars. Have refused to answer emails and phone calls, if the numbers even work. Our family is doing EVERYTHING within the extent of the law to get his woman and her businesses. Additional business are Mountain Country Investments, JB Building & Development Inc., and Rocky Mountain Christmas & Co, Inc. We have filed reports with all of the following - Chamber of Commerce, Better Business Bureau, Montana Department of Justice, Whitefish Sheriff's Department, American Express and any others we can find. If necessary we will SUE this woman and her companies. If there are any other victims please respond to this posting and I will add you name and contact information to the list I have started. My advice if you are attempting to rent property from Angela Bruce or Joe Bruce - STEER CLEAR and don't give them a dime!!!!!