I called genuinely seeking help with a Disney vacation. I had checked Costco first and really…read morewanted to go through an agent in case of cancellations and such. They wouldn't talk to me because I had logged onto Costco even though I told them I wasn't interested in using Costco. Said it didn't matter and that they had to take another call. Goodbye. Don't really know what to say except what a disappointment. ended up using another agent not in town.

Lucy did an amazing job planning our honeymoon to Hawaii! We're so grateful for all of her valuable…read moreguidance, help, and patience throughout the planning process, and even during the trip! Lucy handled rescheduling our trip 3 times, due to covid, with great ease & efficiency. She kept in constant contact with us to make sure we knew the latest on the ever-changing rules and restrictions. Lucy helped to make our honeymoon a wonderful trip we'll never forget! She is a dream to work with! Thank you Lucy!! :) Looking forward to planning our next trip with you! Paula & John

Regarding Tom Nero's response to my post from late June, Tom should pay attention to his client…read morewho was left standing at a check in desk (in a foreign country no less) and whose client then had to wait 3 days until his agency sent confirmation of the reservation. Tom's attempts at scapegoating others for HIS agency's negligence is appalling. In addition, Tom should not make offers of compensation when he has no intention of keeping his word - his failure to keep his commitment and then duck & doge my follow-up calls (that he now spins as harassment) is over the top. I was well within my right to alter MY vacation plans 2 days prior to departure (not 24 hrs as Tom indicates, a mistruth). The fact that I remained at the resort and used the resort's facilities are moot since I was SUPPOSED TO BE at the resort...such a comment by Tom is absurd and laughable. Resort personnel were gracious to make a room available when in fact they had no paperwork/reservation from Avenue Travel. Not only did Avenue Travel put me in an embarrassing position at the Resort, but my humiliation continued as I had to stop by the front desk for 3 consecutive days to inquire if Avenue Travel processed the reservation. Having to do this impacted 3 days of (what was supposed to be ) my relaxing 7 day vacation. Upon my return home, I contacted Tom. He was apologetic, committed to monetary compensation and provided his cell #. When he failed to follow-up with me, I placed calls to both Tom's office/agents and then his cell...interestingly, my calls and messages went unanswered until I placed calls to him from another number). Tom copped attitude, reneged on his offer of compensation using the excuse that I "didn't book a cruise through his agency several years ago"....as if that has any bearing on his commitment of compensation for the embarrassing position I was put into. One could argue that Tom seemed to be engaging in some vengeful tactic. Tom, as the owner of Avenue Travel, has taken no responsibility for his agency's mistake. If there was some accounting issue as he claims, that issue was at their feet, not mine. Moreover, I am not aware of 5 office staff involved in my reservation (and if there were, it goes to show his office's incompetency in needing that much staff to handle one reservation). I can understand oversights occurring; however, I expect that oversights are compensated for when a client's vacation is impacted. My choice of using Avenue Travel was clearly a mistake and it turned into one problem after another. Mr. Nero and his partner would surely benefit from a Customer Relations seminar, and sadly, he doesn't seem to comprehend that their customer's experience can be the best or worst advertising. Coincidentally, I sincerely question the positive reviews written after my initial post.

Great to deal with nice people! They handle all of my travel needs ! Dawn is very nice professional…read moreand very knowledgeable!

I really appreciate Mrs. Saxena's efforts in coming up with our package for Lisbon tour. Her…read moreselection of hotel as well as the tours was right on.. we were able to see and experience Lisbon and other places without worrying about anything... thoroughly enjoyed it so thanks Renu ji for arranging and following up with timely reminders and vouchers copies. She took care of all the bookings and came up with proper tours and hotel. Made our life so much easier.

Excellent services provided by Sun N Sand Holidays for our trip to Srilanka and Maldives .Hotels…read morewere awesome .Their representatives were very co operative . Well done.

Disgusting, we went to Alanya Türkiye 5-star hotel but the local guide (Vladimir) is not interested…read morein anything, the day before departure he didn't even answer our phone to find out the departure time, we left on our own by taxi.

Terrible. They put us on indirect flights instead of nonstop, which caused all kinds of drama on…read moreour trip, both departing and arriving. We almost missed our connecting flight on the way to Israel and the airlines cancelled the final leg of our trip home, which meant that we had to drive for 8 hours after being up all night for our 15-hour flight and then waiting on the runway for an hour when the customs office wasn't open yet upon our arrival. Coral probably made a few extra bucks by putting us on indirect flights, but at what cost to us, their customers? A HUGE amount of inconvenience for those of us with the cancelled flight. Our trip was great due to the tour leaders, bus driver, and tour guide. But we received NO support from Coral when we needed it. When we tried to communicate with them, we were met with silence. They also did NOT honor many of the special requests made before the tour even began, which was less than helpful. Our tour leaders also said they were not supportive and helpful. Very disappointing. I would NOT recommend them and will NOT buy travel services through them again.

Al was a fabulous driver, EXTREMELY professional, on time (actually arrived 10 mins. early!) and…read morevery courteous. Meticulously cleaned and maintained vehicle all added to the great experience. Looking forward to using this company for future travels!!

Rates for a pick-up at Newark Airport, to take me to my home in rural NJ, covered a wide range…read more Bernardsville Taxi (also known as Chester Taxi & Limo) was among the least expensive. Uber was 50% more. Lyft was about 20% less, but wouldn't allow for a pre-scheduled ride from EWR. I was not comfortable with a chance that there would be no one available for my 11:30pm pick-up. Al texted me the day before my travel day to confirm. I called him when I arrived. He told me where to meet the car/driver, in 5 minutes. 4 minutes later, the car pulled up. It was clean and comfortable. The driver was extremely pleasant. He allowed me to decide what music to listen to. It was a quiet ride out to the country. I would not hesitate to use Bernardsville Taxi & Limo again, and strongly recommend them.

Never, ever again. I called for a cab in the wee hours of 3/12 for a ride to the hospital. I was in…read moretremendous pain and couldn't drive myself, but my illness didn't warrant an ambulance. The driver came flying down my street, doing about 45 (in a 25 zone) and screeched to a stop in front of my house. When I got in, I asked (quite nicely) if he could drive carefully as I was in pain. The driver immediately began yelling and cursing at me, saying "Your f*cking pain isn't my problem! Do you want me to stop here? You can get out and call a f*cking ambulance!" I kept my cool, but a few minutes later, while doing 65 down Route 202 (which is a 40 zone), he began texting. I asked (again, very politely) if he could please wait until we arrived at the destination before texting while driving. The driver totally flipped out and started screaming and cursing again. I didn't respond, instead I just closed my eyes and prayed, because at that point we were on 287 and he was doing 92 MPH; I was afraid for my life. When we arrived at the hospital, I paid him, sans tip, and he was FURIOUS. So much so that his screaming and cursing brought the security guard from the hospital outside to see what the problem was. The minute the driver spotted the officer, he took off like a bat out of hell. Of course, I called the Bernardsville Taxi & Limo office to complain. The response I received was completely unsympathetic and the woman I spoke to behaved as though this wasn't a very big deal. What a disgusting way to do business.

Fantastic service! Applied for a Chinese tourist visa and received it within 11 days (regular…read moreservice). The processing fee was $40. Anyone who has applied for a tourist visa knows that one should not attempt this themselves. Elton had all the forms ready and sent them via email. He seemed to be very knowledgeable, easy going & speaks both English and Mandarin (maybe other languages as well). Definitely would recommend him. The agency seems to offer a variety of travel services.

Best service in Chinese visa application. No need to go to the Chinese Consulate…read more Very helpful staff.

From the moment I inquired with Chrissy about planning my trip, she was able to walk me through…read morestep-by-step what I needed to do. In addition to that she took care of as much of the setup, reservations, etc for me so I really only needed to give her information about who I was traveling with and what our preferences were. I was amazed by how much knowledge Chrissy has from the best times to get to the park, when to order lunch, to what rides we should go on, where reservations for wheelchairs are, how to use the Disney app, and some tips and tricks I never would have known about without her that only helped to optimize our experience while we were there. I received a pdf with all the information I needed to get around the park. Chrissy was always available, even to make last minute changes to our dinner reservation while we were at the park waiting in line for a ride. I would highly recommend that you give yourself peace of mind to just enjoy your vacation with your family and friends and let Chrissy do all the planning for you! I will be using her again the next time I am planning on going back. She is passionate about Disney and making sure you have the most magical time!

Chrissy did an AMAZING job planning my family's trip to Magic Kingdom. As a mom of two toddlers, a…read more16-month-old and 3-year-old, I was having anxiety about our trip but Chrissy made my life a lot easier and stress free. She was able to plan our entire day from making breakfast and dinner reservations based on my budget to suggesting the rides we went on. This freed up my time to allow me to pack and get everything else ready for our trip. Then the day of Disney, I went into Magic Kingdom with a game plan. I followed the map Chrissy provided me which had ride suggestions based on my kid's heights and interests. She also included a list of rides if my family wanted to split up since it was 2 toddlers and 5 adults. I mean how perfect is that! My parents were very impressed I knew exactly where to go after each ride and it's all thanks to Chrissy. Disney can be overwhelming when trying to figure out what rides to go on or where to eat but with everything planned for your family you can really enjoy the Disney magic. The trip was so great my boyfriend is already talking about going back next year!