Okay, where shall I start.
We arrived at 3:30 on Thursday afternoon, after driving for two hours from SeaTac (airport). A little challenging to locate, but found the registration. First impression was ok (7/10). After going inside, there was nobody in sight, my husband found someone in a back room who came out to assist. We were immediately informed that we could do all the paperwork, but could not check in because it was not yet 4:00. I thought she was kidding, and she positively was not. By the time we finished the paperwork, it was 3:35, and the lady said we could wait around or go do something for 25 minutes, because we could not get keys until 4:00. I'M SERIOUS !!! We were not allowed to get our room key 25 minutes early.
So, we chose to drive around a little, returned at 4:30, got our keys and proceeded to our room. Room was clean, small, had a bit of an odor, but my husband thought it was from cleaning.
FYI, hotel ( or as I was informed, the resort ) was quite empty.
Following day, we left, returned that evening and our room was not cleaned. Could not ask anyone as the office was closed. Found a note on the front door of the hotel, yes, that's what I am calling this place, which read " if you get locked out of the hotel or your room, there is a $25 fee for them to come let you in ". Again, I'm serious, I think I'll take a picture of the sign, as it's pretty much unbelievable.
So, following morning I went down and asked about the cleaning and was told that for our stay, of four nights, we are not entitled to have our room cleaned. I asked if we could have fresh towels, and was told yes, for a fee.
So, I'm two nights in, and I'm not impressed. Hotel is okay, but this is certainly not a resort as the employees feel it is. A resort is a destination, this is not a place to hang out at during the day, only a place to stay at night. There are no activities here. I would return with having the knowledge that this is just a place to stay at night, and sightsee in the area during the day.
Oh yeah, I want the add that I booked this room through our timeshare that I pay an annual maintenance and taxes fee for. This hotel charged us $25 for taxes, which in all the times I've stayed in timeshares, I've never, not once, ever had to pay taxes for staying at a place that I have booked as a timeshare.
Final night update. When we arrived back this evening, we had a door hanger on our door with the hotels request of items to do when we leave in the morning. As one other person noted, which we had not been told, the hotel has requested that we load the dishwasher, okay, I can do that. Plus, take out our garbage, to a dumpster across the parking lot. Never before have I been asked to take out our garbage from the room, and since I'll never stay here again, I'll never be asked to do the housekeepers job again. My husband wonders if we need to strip the bed of our linens too ( haha ) read more