This is my first time here with my mom. It's such a beautiful building--the architect did a great…read morejob. It's also very well laid out, with signs directing you to the right areas. As I was walking, I noticed that they treat many health conditions, like Pulmonary, heart failure, and neurology. It doesn't matter what type of care you need; the doctors here are very knowledgeable in the latest medical care and technology field.

We waited for from 6 an until for surgery they had us waiting for a long time. Over 8 with a rude…read morenasty receptionist. Then the male doctor came and apologized after almost 6 hours .I think he was highly unprofessional came in the room and did not speak him or the nurse.Just to come back to say it's gonna be another 2 hours before she can have surgery so we waited look like over 8-9 hours before she even went to surgery. That is not acceptable and I think he thought that it was okay because they think they can do whatever you have options use them. They prepped her only to sit up for 11 hours waiting on surgery. And the doctor's assistant was named Caroline. She was rude unprofessional. She practically kicked me out of recovery room and gave me a green card. Didn't explain anything. People like you won't have any good luck and you have no business dealing with people with sequences or illnesses of any kind. Shame on you. Shame on this hospital. Y'all should have a better procedure than to make people wait for 11 hours for a 30-minute surgery. My daughter wasn't a priority

I chose this Hospital because of my location but after my experience with the level of care and…read moreSecurity there.. any other hospital in that area will do! On the night of 3/5/2026 and morning of 3/6/2026 I went into the emergency room with shortens of breathe due to being diagnosed with Congestive Heart Failure in 1/1/2026 and forgot my meds in Ga. The level of care was terrible ,not great, i was discharged so quickly and told by security to leave as i waited for my ride , it was 1:30 am and I could not understand how a hospital has could treat patients in this way. NEVER GO TO THIS HOSPITAL!!! WIlle Lynch Syndrome is ALIVE and WELL here!!!!

The wait to get an appointment was long. They were absolutely packed so everyone was quick to rush…read moreme one way or the other. I had to fill out the same information multiple times. Worst of all is the doctor was barely with me, and didnt seem concerned with anything I came there for. I admittedly had a few concerns, and they were busy but I dont want to be ignored. These were real issues I needed treatment for! They were more concerns with the initial intake, seeing as I was a new patient, than anything I needed. And they wasted so much time asking questions about old concerns I had long since had treated! Then they had the audacity to say they wanted to schedule a new appointment 3 months from now. WHY? They did nothing that would need a follow-up. Waste of time and money, I will never be back.

A great place to work, with some of the most dedicated physicians and surgeons in the state.read more

I am extremely disappointed with the care I received in the Emergency Department at St. Dominic…read moreHospital. I was sent directly to the emergency room by a clinic after being told I had a corneal abrasion, a suspected corneal ulcer, and a swollen eye. The clinic was concerned enough about my condition to send me to the emergency department for further evaluation. Upon arrival, I had to wait over three hours before I was taken to the back but then placed on a gurney in the hallway and told that I would be treated there because my condition was not considered an emergency. I was especially displeased to be the only patient treated in a high-traffic hallway where people continuously passed by, stared, and went on with their day, which made me feel exposed and uncomfortable during an already painful and stressful situation. All other patients were placed in rooms while I was awaiting treatment in the hall. They had the unmitigated gall to write in a marker a room number and taped it on the wall by my gurney with my wristband informauto. taped on the wall as well. I felt degraded and uncared for at the same time. I arrived around 5:00 p.m. and waited for hours without being examined by a physician or other provider. During that time, my symptoms became progressively worse. I repeatedly informed the nursing staff that I was experiencing severe eye pain, extreme sensitivity to light, increasing swelling, and worsening symptoms. Despite expressing my concerns and fear that my vision could be affected, no one came to reassess me or explain the plan for my care. After six hours, I still had no relief from my symptoms. Eventually, I was told that there was no ophthalmologist on call. While I understand that not every hospital has an eye specialist available at all times, I expected someone to examine my eye, explain the next steps, or discuss whether a consultation or transfer to another facility was necessary. Instead, I remained in the hallway feeling overlooked, frightened, and uncertain about whether my condition was being taken seriously. The most disappointing part of my experience was not simply the wait--it was the lack of communication, compassion, and follow-up. Being left in severe pain with worsening symptoms and no meaningful updates made me feel as though my concerns did not matter. Patients deserve to be treated with dignity, kept informed about their care, and reassessed when their condition changes. when the doctor did show up, she treated me, but gave me no insight for a referral. I hope St. Dominic Hospital reviews its emergency department processes, particularly regarding communication with patients, timely reassessment of worsening conditions, and ensuring that patients understand the plan for their care when specialty services are unavailable. No patient who is worried about losing their vision should feel forgotten while waiting for treatment. I sincerely hope my experience leads to improvements so that future patients receive the attentive, compassionate, and timely care they deserve. Sincerely, Shiquita M. Williams

I rarely leave reviews, but after my mother's recent stay, I feel compelled to share our…read moreexperience. From the beginning, there were serious concerns about her care. On May 5, she was in visible distress--crying and shaking from IV pain--yet her discomfort was not addressed with urgency. Instead of removing the painful IV when requested, a nurse proceeded to place another one while she was still in pain. The same nurse also rushed her through discharge paperwork without ensuring she understood what she was signing, which felt dismissive and inappropriate. Medication management was another major issue. At discharge, medications that had already been discontinued were still listed and even administered. The discharge paperwork contained inaccurate information, which could have led to serious harm if my mother hadn't caught it herself. This points to breakdowns in communication and patient safety protocols. When I asked to speak with a patient advocate, the situation was escalated unnecessarily instead of being handled appropriately. It did not seem like staff were prepared to respond to patient concerns in a supportive or informed way. What was especially troubling was overhearing staff refuse to assist another elderly patient who needed help using the bathroom, leaving them in an unacceptable condition. Witnessing that contributed to our growing concern about the level of care being provided. We also had issues with discharge planning. Despite ongoing symptoms, our request for an additional night of observation was denied. Prescriptions were sent to a pharmacy two hours away instead of the hospital pharmacy as requested, creating unnecessary stress at discharge. Basic care needs were difficult to meet throughout the stay. Assistance with bathing was delayed, and we often had to request cleaning for the bathroom. The environment did not feel consistently maintained, and the layout made it difficult for someone with mobility challenges to use safely. Case management support was also lacking. When we asked for help with medical equipment and supplies, we were told to coordinate everything ourselves. The response felt dismissive and did not reflect the level of support we expected during discharge planning. Overall, this experience resulted in a complete loss of confidence in the facility. My mother now feels unsafe returning due to concerns about communication, care quality, and patient safety. I hope this feedback leads to meaningful improvements, because no patient or family should have to go through an experience like this.

My Dr. went from Richland to here at the WALK IN CLINIC. I followed. As much as I love my dr. I…read morethink I made a mistake. I am not a walk in, I have appointments given to me at least a Month in advance, and I still have to sit for up to 3 hours while walk ins go ahead of me. And when notified, the receptionist says,"well you're a walk in, you'll have to wait." When corrected, they get all huffy. Once, they even mixed me up and put me on 2 different Dr.lists that I wasn't supposed to be on, and drew blood work I wasn't supposed to have. Not only that, but they close at NOON on Fridays. And some of the receptionist staff are down right RUDE and KNOW IT ALL. I have thought many times about going back to the old offices and getting on with a new dr. If I have to sit for the next appointment for more than 30 minutes... I'm walking out and finding another dr. It's just not worth it.

Interminable waits. Different doc every time, so impossible to establish any kind of relationship…read more Humorless docs. Won't be going here again!

Parking is not so great. There is a garage, but if you can't climb hills or can't walk distances,…read morethis will be a challenge for you. Accessing the clinic is confusing. There is no clear marking or signage, inside the building when you walk in on the main level, which level the walk-in clinic is on. As an FYI, it's located on the lower level. I asked someone who worked in the building, what floor the clinic was located on and they told me the fifth floor. I take the elevator to the fifth floor and sign in and the receptionist is looking perplexed. I was asked did I have an appointment. I told her no and that I was told I didn't need an appointment for the walk-in clinic. She then tells me to go down the hall, to another elevator bank, take the elevator to the lower level and that's how you access the walk in clinic. I get to the receptionist at the actual walk in clinic and she asked me did I have an appointment. I told her that I did not and that I had spoken with someone on the phone who said I didn't need an appointment for this particular location at that particular time. She then tells me because they all of a sudden got crowded, that the next available appointment was two hours after the time that I arrive and that they weren't taking walk-ins. I told her this is not information that was given to me less than 15 minutes prior to me arriving. When I looked around the waiting room, there were two other people in the waiting room. She then asks would I like to fill out my paperwork since I was already there. I told her that I would and I did. I was seen by a nurse practitioner in a decent amount of time and I didn't have to stay for two hours. Why the two stars: Because what I was told on the phone and what I was told when I arrived were two different things and it was less than 15 minutes between the two. The receptionist was not exactly the most customer friendly person in the world. Within 12 hours of me going, I developed congestion after my initial with diagnosis and was refused a prescription for Mucinex D. Due to the backwards laws of Mississippi, you have to have a doctors prescription for medicines that contain pseudoephedrine due to the math addiction problem that everyone is having. Lastly, I give Baptist credit for having a clinic that you don't need an appointment for, but I would be mindful and cautious that if they do get busy, you will need an appointment and would just go ahead and call and make one, just to cover all of your bases.

Friendly and helpful staff! They didn't offer what I was looking for, but they where so kind to…read moreassist me with information to point me in the direction that I needed. Marcella was an absolute gem! I was able to find the service that I needed because of her! Thank you so much.