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    V & R Management

    2.0 (3 reviews)

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    3 years ago

    Helpful 2
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    6 years ago

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    8 years ago

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    The UPS Store

    The UPS Store

    3.7
    (19 reviews)

    Sounds like a lot of the complaints posted here are because of impatient and un-informed people…read more Probably should have read the fine print before blaming them for your mistakes. I came in for fingerprints today and was greeted with nothing but friendliness and patience. Thank you, Jasmine. Customers are so demanding about service these days, they forget the people who are trying to help them are the ones who provide the services they need. Is it so hard to be polite? Kindness goes a long way to getting the help you need.

    Used to have a lot of respect for this store and honestly thought the customer service had gone up…read more Guess that was wrong. Stopped in one day to ship out a small package, when trying to juggle all the other things in my hand and my phone to read the address of where I was sending it the store representative asked me to take my phone so he could read the address and type it in... afterwards, when I was asked to double check the address and that it was going to the right place. I triple verified that indeed it was the correct address and a correct apartment number on the little pad. Well a week later it gets sent back, and this store tries to tell me I didn't give them the right address and upon the associate trying to explain to me that I was going to have to yet pay again to re-ship it, she said that this is a normal issue they experience with their system - and that sometimes when addresses get put in and verified that the system will not understand apartment number and remove it... she told me that was something they've experienced before.... Yet they wanted to make me pay again to re-ship it. Apparently that associate talked to the manager, who then confirmed yes I was going to have to pay for it again because I did confirm the address on the pad - which I did, and was correct at the time. Cannot recommend this place, especially over a couple of dollars and customer service. Won't be back, and will file a different complaint with ups- though I know it is independently owned. And for the management not to call be back and make the associate who doesn't fully understand try to explain is asinine.

    V & R Management - propertymgmt - Updated June 2026

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