DISCRIMINATION AGAINST A DISABLED VETERAN. VIOLATION OF HIPPA LAWS
****BEWARE****
I have only written 1 review in my life and I am so appalled with my experience with Violet that I feel it is absolutely necessary to warn others as well as report this company.
I am a disabled veteran, I served in the navy when I was 18 years old. I sacrificed so much for the military and unfortunately had some bad experiences during my service, that left me permanently disabled. I have had two dogs since being out of the navy, my first ESA dog Ollie, passed away at 6 years old with cancer. I now have a two year old dog, Harley, who now serves as my ESA dog. I have lived in multiple states in this country due to my service and I have NEVER had an issue applying for a home and providing my ESA letter until this company.
Not only am I a veteran, I am a government employee of the department of defense, and work at a VA HOSPITAL.
Violet gave me and my fiancé hell from the start. Immediately questioning the legitimacy of our two dogs ESA letters. Violet is not educated or even familiar with the FEDERAL and STATE laws regarding ESA animals, and proved that in the pictures of our email conversation below. After providing her law information, links and pages to cite. She decided to contact her attorney for clarification, which I was HAPPY for I was hoping he would set her straight and we could move forward with this application process.
Violet then after not hearing back from her attorney for 2 hours stated "if you have other prospects I would go with that"
My fiancé and I were crushed that we just paid $80 in application fees and violet just refused to accept our legal ESA letters, and take our money without processing our applications over the course of 5 days.
Violet was outright rude, and refused the ESA letters that were signed by a licensed doctor because it was a consult online and not in person. (Most consults are done via telehealth due to covid, but what would I know this is only MY JOB) She questioned the letters and disabilities, ignoring HIPPA laws and regulations. Discriminating me goes against the fair housing act.
I will be reporting this to to the housing authority and the report line for ADA violations. As well as the better business bureau.
THIS COMPANY SHOULD NOT BE IN BUSINESS read more