This was my second visit to East Hospital. My first was a few months ago to use the swimming pool…read more There's plenty of free parking, which is great, and the signage throughout the facility is clear and easy to follow. Upon entering, staff members are stationed at the information desk to answer any questions, which is helpful. The pool is located in one corner of the building. There are lockers available for changing, and a lifeguard is always on duty. It's a lap-sized pool and overall a nice facility. This time, I visited a friend who was there for a procedure. The hospital itself is only a decade old so it looks well kept!

After an emergent reconstructive hand surgery with a two night hospital stay and a half dozen OT…read morevisits, I am very impressed with the caliber of the staff and the respect they have shown me in my recovery. This is a state of the art facility and we are lucky to have the UW hospitals including this one so close to home. This will be a long recovery and I know that I am in the right place.

My family became patients of this facility two years ago and have had a LOT of issues since. There…read moreare a few staff members that are great, however overall I do not feel that Patient Care and Experience are important to the staff at this location. Two years ago three members of our family were given a new diagnosis that required some navigating of the health care system (laws, paperwork, additional appts, etc.) The staff at this facility is often unhelpful in aiding us with questions or navigating our care plan. They do not help patients understand processes, guidelines or care schedule. We've had lost paperwork, missed medications, and more. I've mentioned before that I do not understand our care plan, but no one offers to help talk through it or kindly and patiently explain things to me. I'm often met with curt responses and just dead-end "good luck with that" kind of attitude. I feel that the staff finds me difficult. Im sure. But I'm a mother advocating for my child, and when my healthcare team is not helping me help my child then I will continue to advocate for them. I don't think it's too much to ask for people to tell us if things are coming up due. I understand the staff have limitations and guidelines to follow. However, if you're the type of person looking for healthcare team who are ON YOUR SIDE, who advocate and look out for you, then this is not the facility for you. I've called the patient complaint department before and unfortunately not had any resolution. Another message left today. We will see.

Just about every time I've gone to this clinic I've had a great experience. Dr. Khan is very…read moreunderstanding, kind and knowledgable. I drive about an hour to see her because she's a great primary care provider for routine checkups as well as other medical concerns that come up. I didn't get the same sense of warmth with the NP I saw when Dr. Khan was unavailable though. The receptionists are always very friendly, great parking and the facility is updated and always clean. If you're looking to try out new provider, I highly recommend checking out the Deforest clinic!

Impossible to get an appointment or even a call back from a nurse. The people there are lovely if…read moreyou can ever get to see one. Healthcare should be timely however, and this clinic can't offer that.

Good luck scheduling an appointment. I've had the same PCP for over 4 years and I've never actually…read moremet her. Always at least 2 weeks out, but that doesn't help when you need to be seen sooner. Also no urgent care, so drive to Madison if you're able. I'm so glad they're collecting my insurance but not providing me any services.

Awesome clinic with amazing providers. But be aware that this is not the Urgent Care location. UC…read moreis located at the Union Corners location off of East Washington Ave :)

The doctors are very knowledgeable, but it is very hard to get appointments. Available…read moreappointments are often months in the future. To get in earlier you have to plead your case with a nurse. It is very frustrating.

"Quality, affordable and confidential health care…read more Planned Parenthood believes that you have a right to quality, affordable and confidential health care services. That's why our 27 health centers offer a full range of health care services including annual exams, birth control, pregnancy testing and counseling, STD testing & treatment, HIV testing & counseling, cancer screenings, abortion care and more. Our services are available to anyone- regardless of income." Yes, folks, this is the real deal. This organization has saved countless lives (including mine). If you don't need Planned Parenthood's services yourself, donate, volunteer, or educate others about the vital services that they offer. They are so, so needed.

I've been to many Planned Parenthoods over the years for check ups and other women's health care…read moreneeds and always had decent care. I also believe in their mission, But after my traumatic experience there in getting an abortion at the East side branch, I can safely say that I will think twice about going to a PP. I came to my decision to have an abortion after much thought and contemplation. I thought I would find supportive care at PP. Instead, I found cold, impersonal staff and a factory like experience. I had thought that I could speak to a counselor to get some reassurance before the procedure, but instead I was just made to watch a DVD about getting an abortion and then had to complete some paperwork. The nurse that prepped me yelled at me for having morning sickness as if I had done something wrong. The doctors were brisk, and in and out of my room without really saying much to me. I guess they did the procedure quickly, which was a plus? Afterwards I was wheeled into a recovery room with several other women. I began to cry after such an unpleasant experience, and a nurse coldly said it was probably my hormones and sent me home. It really was a disappointing, traumatic experience, and I can no longer bring myself to advocate for PP or to donate.

Dr. Rudin (figuratively) saved my life. I had an unusual set of symptoms which caused doctors to…read moresend me in circles. My primary care physician kept wanting to send me to an orthopedic surgeon, but the orthopedic surgeon would just say that I definitely didn't need surgery, so I must be healthy and not have a problem. After a number of iterations of this and other similar loops, I had two different doctors independently suggest Dr. Rudin as someone who's good at figuring out hard problems and actually willing to take the time to do so. Those recommendations were spot on. Dr. Rudin was very helpful! The biggest downside for me was that Dr. Rudin is incredibly busy, so there was a long wait to see him.

EXTREMELY FRIENDLY! Very nice and worry about you feeling comfortable. I couldn't have made a…read morebetter decision in going there. I've always been afraid of dentists and the pain that comes along with it. They go well and beyond to make sure you feel no pain. I had an IV mid sedate, and you can't even see where the needle went in. They really do care about every individual person who comes in there.

This is my favorite dentist. I first heard of him from his TV commercial. I really related to it,…read morebecause I put off my dental work for YEARS. I had a series of bad dental experiences in another state that scared me off. I went to Dr. Jim for a consultation and scheduled my appointment for two weeks later. It was nice to know what price to expect (by attending his consultation first). He is friendly and personable and works efficiently. I fully trust his skills- I think he loves what he does and he is very good at it. His staff was also very nice. They were sensitive to my TMJ and let me rest when I needed to. I was in a private room and got to watch television while my crown was being made. I recommend them 100%.