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    UW Health

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    9 years ago

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    UnityPoint Health - Meriter - DeForest-Windsor Clinic

    UnityPoint Health - Meriter - DeForest-Windsor Clinic

    3.7(3 reviews)
    0.5 mi

    My family became patients of this facility two years ago and have had a LOT of issues since. There…read moreare a few staff members that are great, however overall I do not feel that Patient Care and Experience are important to the staff at this location. Two years ago three members of our family were given a new diagnosis that required some navigating of the health care system (laws, paperwork, additional appts, etc.) The staff at this facility is often unhelpful in aiding us with questions or navigating our care plan. They do not help patients understand processes, guidelines or care schedule. We've had lost paperwork, missed medications, and more. I've mentioned before that I do not understand our care plan, but no one offers to help talk through it or kindly and patiently explain things to me. I'm often met with curt responses and just dead-end "good luck with that" kind of attitude. I feel that the staff finds me difficult. Im sure. But I'm a mother advocating for my child, and when my healthcare team is not helping me help my child then I will continue to advocate for them. I don't think it's too much to ask for people to tell us if things are coming up due. I understand the staff have limitations and guidelines to follow. However, if you're the type of person looking for healthcare team who are ON YOUR SIDE, who advocate and look out for you, then this is not the facility for you. I've called the patient complaint department before and unfortunately not had any resolution. Another message left today. We will see.

    Just about every time I've gone to this clinic I've had a great experience. Dr. Khan is very…read moreunderstanding, kind and knowledgable. I drive about an hour to see her because she's a great primary care provider for routine checkups as well as other medical concerns that come up. I didn't get the same sense of warmth with the NP I saw when Dr. Khan was unavailable though. The receptionists are always very friendly, great parking and the facility is updated and always clean. If you're looking to try out new provider, I highly recommend checking out the Deforest clinic!

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    UnityPoint Health - Meriter - DeForest-Windsor Clinic
    UnityPoint Health - Meriter - DeForest-Windsor Clinic

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    Planned Parenthood - Madison East Health Center

    Planned Parenthood - Madison East Health Center

    3.0(2 reviews)
    5.0 miWestchester Gardens
    Consultations available
    Certified professionals

    "Quality, affordable and confidential health care…read more Planned Parenthood believes that you have a right to quality, affordable and confidential health care services. That's why our 27 health centers offer a full range of health care services including annual exams, birth control, pregnancy testing and counseling, STD testing & treatment, HIV testing & counseling, cancer screenings, abortion care and more. Our services are available to anyone- regardless of income." Yes, folks, this is the real deal. This organization has saved countless lives (including mine). If you don't need Planned Parenthood's services yourself, donate, volunteer, or educate others about the vital services that they offer. They are so, so needed.

    I've been to many Planned Parenthoods over the years for check ups and other women's health care…read moreneeds and always had decent care. I also believe in their mission, But after my traumatic experience there in getting an abortion at the East side branch, I can safely say that I will think twice about going to a PP. I came to my decision to have an abortion after much thought and contemplation. I thought I would find supportive care at PP. Instead, I found cold, impersonal staff and a factory like experience. I had thought that I could speak to a counselor to get some reassurance before the procedure, but instead I was just made to watch a DVD about getting an abortion and then had to complete some paperwork. The nurse that prepped me yelled at me for having morning sickness as if I had done something wrong. The doctors were brisk, and in and out of my room without really saying much to me. I guess they did the procedure quickly, which was a plus? Afterwards I was wheeled into a recovery room with several other women. I began to cry after such an unpleasant experience, and a nurse coldly said it was probably my hormones and sent me home. It really was a disappointing, traumatic experience, and I can no longer bring myself to advocate for PP or to donate.

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    Planned Parenthood - Madison East Health Center
    Planned Parenthood - Madison East Health Center
    Planned Parenthood - Madison East Health Center

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    UW Health - medcenters - Updated May 2026

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