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    Utterback Supply-Fasteners

    4.0 (1 review)

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    2 years ago

    Helpful 5
    Thanks 3
    Love this 5
    Oh no 0

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    Berger's Table Pad Factory

    Berger's Table Pad Factory

    2.0(128 reviews)
    1.2 mi
    $$

    I purchased my table pads and had them shipped internationally. When they arrived we were very…read morehappy with the quality of the pads - they were a perfect fit and looked great on our table. In use, however, some problems became apparent - namely the pads began to mark with very light use. Simple, low heat things like teacups, mugs and serving dishes were leaving unsightly rings on the vinyl, which ruined the finish. To quote their marketing - "Our table protectors also come with a 550 degree heat shield to guard against any heat related mishap." Obviously, the pads will protect the table from high-heat items, as well as heat rings from mugs etc. but it's of little use if the pads themselves mark so easily with low-heat items. I reported my concerns to customer service, and heard back a few weeks later. They asked for more details and I sent them on some photos. I never heard back from them, despite subsequent emails to their support person. When I was placing my order, I received a number of international phone calls from their sales representative. He really wanted me to place an order! I can only contrast this with the silence from their Customer Services when I had an issue. Berger's Table Pads are a good product, but in my opinion, and with light use, they are not as durable as I expected. It's a bit crazy to think that I might need protective pads to protect the finish of my Berger Table Pads - but that is the case. We were delighted with these pads when they arrived, but feel that we have been let down by Berger's Customer Service. I raved about the pads to others when they arrived, but feel that this customer experience has let them down greatly in my estimation.

    If I can just impact one person not to do business with this Company it was worth the time writing…read morethis complaint. The organization will mislead, downright lie, and try to manipulate you to get access to your credit card. Do not be lured by price, you will regret any purchase or dealings with this Company.

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    Berger's Table Pad Factory - Table pad

    Table pad

    Berger's Table Pad Factory
    Berger's Table Pad Factory

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    Ace Hardware West Washington

    Ace Hardware West Washington

    4.0(4 reviews)
    3.2 mi
    $

    Luv this place, they are actually really helpful. Especially when you come in needing such things…read moreas doohickeys and thingamabobs. Very skilled at charades and guessing what you might be trying to say. And if they can't guess it, they get more players (store emploees) involved, until the mystery is solved and the proper tool or gadget guessed and found for you. I have always heeded their advice and they have not steered me wrong yet. So much better than those huge stores where you have to beg folks to help you and run around finding them, which can take a few miles. In this ACE store, you won't make it to the first aisle without someone greeting you and asking if you need help finding something. Kudos to this mom & pop store.

    A miraculous place. Was told they have a lot of nuts and bolts including metric and it's no lie. I…read morewent in to replace a screw and a finishing washer for a 1960 Vespa Motorscooter headlight bezel and presto! I had them in my hands in five minutes. Then they sold me a fingered oven glove which was just what I needed for my small hand. I have literally been looking for months for this thing. So then I asked them if they also had cotton candy and a pony and that's when I finally struck out. A real true-blue old hardware place like I like them. It's basically the Tardis inside. Looks like a standard Ace - but don't be fooled. Also, everyone is helpful and nice. A huge bonus. This is a bit of a drive for me but so worth it.

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    Ace Hardware West Washington
    Ace Hardware West Washington - They cut keys.

    They cut keys.

    Ace Hardware West Washington

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    Utterback Supply-Fasteners - homeandgarden - Updated May 2026

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