Friendly staff, always helpful. Lots of planting options and always have suggestions for any…read moreproblems.

we had some large flower boxes constructed on our roof. We purchased over $600 worth of plants,…read moresoil and mulch all from them. After planting, they were dying. We had been diligent about watering and fertilizing, yet they looked awful. When we pulled up the plants to take a look, they were filled with grubs. There was no chance for any cross contamination since they were in isolated boxes on the roof. When the contractor contacted them, they were rude and simply said no returns. They do not stand by their products so beware.

East Harlem is lucky to have this local Urban Garden Center for plants nearby, under the Metro…read moreNorth on Park Avenue. I'm not normally buying plants or plant-related products because the only success I've had in my apartment is one type of succulent (the Hobbit Jade Plant) that seems to thrive no matter what. That being said, I wanted to combine two separate plants into one pot on my window sill and needed the soil and a rectangular planter. Note - The only rectangular planters I saw were plastic, the soil was pricy compared to Home Depot, and an additional Hobbit Jade Plant was pricier there than what I've seen elsewhere. That being said, there may be other items competitive in price or not available elsewhere... plus (at least for me) it's convenient. Plus, it sells items like soil in smaller quantities, which may be convenient for people with small apartments. Recommend coming and checking Urban Garden Center out, including its chickens both in the hen house and roaming around free range!

Avoid this business!!!: UGC justifies bad behavior without apology. Customers are not respected,…read morefrom rude staff answering the phone with attitude, lack of communication regarding stated arrival time, to poor installation of plants that is not done with accepted standard practice of professional gardeners for the health of plants. Also, the plants that cost me a couple of thousand dollars had many broken branches because the workers rushed to install them. They also want payment up front before any delivery/installation/scheduling. It was a horrible and stressful experience. Informing the owner of my experience resulted only in his making excuses for USG's bad actions with no apology whatsoever. ***And because I posted my review, the owner Dimitri vindictively told me that he would no longer stand behind the plants or the work done to make things right. He didn't like my honest review. Prior to my review, he was willing to make right his failures, if needed. It is disappointing that UGC is unable to acknowledge its mistakes or shortcomings, and that they do not know how to interact with customers.

My review is for the coffee experience…read more I ordered a iced latte and I have to say the barista makes it really good. I love the ambiance. It's calm and friendly to all. There are so many plants around. A nice seating area where you can feel and see all this natural light.

The cafe is amazing - any drink is high quality and made with skill & care. Great atmosphere in the…read moreseating area too. The plants are also really well maintained and cared for. Cut flowers are some of the most beautiful I've seen sold in new york at a similar place, although pretty expensive

We found ourselves surprised over the amount of plants they had. We missed coming here early in the…read moreseason for more of what the general public would need like, vegetables, herbs and certain flowers or trees. But now theres more of what commercial landscapers would need. Especially what they had in flats. But so glad we came to see American Nursery in Fairlawn, NJ. Now we'll be more prepared and ready to shop early in Spring of 2027...

excellent, honest, helpful merchanta; an array of plants and trees beautified our lawn and garden.read more

I have been using Scotts flowers for 26 years; they did the flowers for my mom's repass and I have…read morebeen using them ever since. Their arrangements are stunning! they have never failed on their deliveries to my various friends and family members. They are my go-to NYC flower shop.

I initially had some concerns about the first arrangement I received, as it didn't quite match the…read morestyle and quality I had expected from the website. However, what truly impressed me was how Scott's Flowers handled the situation. Kate was incredibly responsive, professional, and genuinely cared about making things right. She listened carefully to my feedback, communicated with kindness and transparency, and personally made sure a replacement arrangement was created and delivered promptly. The replacement bouquet featured much fresher, higher-quality flowers, and I could clearly see the extra care that went into it. While the artistic style was still a little different from what had originally drawn me to the website, I truly appreciate the team's sincere effort and commitment to customer satisfaction. Mistakes can happen, but outstanding customer service is what earns trust and loyalty. Kate turned what could have been a disappointing experience into one that made me feel valued as a customer. Thank you, Kate, for your professionalism, patience, and genuine care. I wouldn't hesitate to order from Scott's Flowers again because of the excellent customer service you provided.

Horrendous. Management bills it as a "luxury building" but it is nothing of the sort. Management…read morerecently farmed out control of the heat to an outside company that keeps the average heat in the building at 68 degrees, the lowest legal temperature for apartments. But, heat rises and the hot water tank is on the roof, so if you're on floors 2-9, your apartment is freezing and way below the legal standard! And guess what, management doesn't care! The super told me to file a complaint with the city, and maybe that would get something done. Oh and by the way, the water tank in the building burst today because it froze, because they didn't have enough heat on. If you're cool with paying an obscene amount of money to freeze, go for it. Otherwise, pick one of the thousand other options on the Upper West Side.

Avoid at all costs. Nice doormen but awful management company that will ruin your stay there and…read moreharass tenants on everything they can. Look up the reviews on Grenadier Realty Corporation (the mgmt office) to see what you ll have to deal with...

So glad I stopped in today. Definitely a mood lifting experience…read more Service and selection A+++