Red Willow is amazing. Everyone that I worked with or met were very friendly and welcoming. Both…read morethe IOP and the individual therapy that I did were life changing for me and my family. Would highly recommend if you are looking to improve your life! I would give the IOP program 10 out 5 stars

Found the therapist to be young, inexperienced, to have poor boundaries, to not have expertise in…read moremy area, to have real issues with time management and professionalism; office was not super responsive. It seemed like this was mostly about the therapist's unmet needs and issues, not mine.

I went to Phoenix for Trauma Recovery, only lasted 1 day. During my initial assessment Lindsi said…read morethey separate their groups into males and females. I was excited to hear it; that was going to be my first question because it's important to me. Studies show women participate more and heal more deeply, in women only groups. Lindsi and I talked about how important that is. She made several statements that she "gets it". I started a week later, to discover about half my group is men. When asked about it, Lindsi, who had been previously super responsive, didn't respond at all. It took 3 texts, and needing to talk before group, that got her to responded; saying 'sorry for the confusion, call the front desk and they'll explain'. The front desk explained their groups have never been separated by sex. It's clear, Lindsi lied. That was also my last day at Phoenix; neither Lindsi nor anyone else, attempted to make contact with me. I know a lot of IOPs lie to get people enrolled. They expect us to quietly deal, to put up with it; especially the trauma victims. We tend to not advocate for ourselves and they take advantage of that. There should be severe repercussions for such behavior. I was an admitted patient, they have an ethical responsibility to at least refer me to another program. Since they made zero contact, they failed at this as well. I saw a few things during my one day that weren't very "trauma informed". Like forcing a woman to move her chair back from a place she felt more comfortable (she was just 2' back). A male patient that was hyper-focused (stalker style) on talking to a female patient who was obviously trying to walk away. And, they lied about not being able to email me forms, yet I signed a document that said I agree, those same forms are just as valid if transmitted by email. Another oddball thing, during my assessment, Lindsi noticed a similarly in the name of my street and hers. She then told me the name of the street she lives on, the city, her mother's street name, that her mother lives in the same neighborhood, and the name of her elementary school. What!?! That's not a good idea, we're strangers. We need to hold places like Phoenix to account, or they'll re-traumatize their own patients. I plan to file a complaint with the Utah Dept. of Health and Human Services, and encourage anyone else with complaints to do the same. (Phone: (801) 538-4242, Email: dlbc@utah.gov, Mailing Address: 195 North 1950 West Salt Lake City, Utah 84116)

The phoenix has been great for me, the therapist Nick has been the best I've ever had. If this is…read moreyour first time thinking of a treatment center then I would recommend here(:

Extremely unprofessional. I have filed a complaint with DOPL regarding the treatment I received…read morefrom Koru, Emilee and Lindsay.

My wife & I experience with Emilee & Koru Wellness has been amazing! She's helped us more in our…read morelives and she'll ever know! Thank you for being so wonderful Emilee! We recommend Koru Wellness to everyone wanting ketamine therapy or talk therapy!

I made a new patient appointment with this clinic 3 months in advance. The day before my…read moreappointment, their receptionist, Carol, informed me that my appointment had been cancelled because I had forgotten to sign a couple of forms on their website. I told her that I had just signed them, but she said I was 20 minutes too late and that she had given my appointment to someone else. Whaaat?? These were forms that could have taken me two minutes to sign in their office the next day. As I tried reasoning with her, she became very rude and condescending. She insisted that I had broken a "hard and fast rule" and that the only thing I could do is reschedule the appointment. Wow, no thanks. I waited 3 months for nothing, but I'm kind of glad I didn't end up going. I already have terrible anxiety--I don't need to pay a therapist's office to make it worse. ***Side note: I don't know if any of the doctors or decision makers at the clinic will ever read this, but you need to know how your front office is treating people. They are an extension of you, and they need to consider the types of patients they're dealing with. If people are too depressed to deal with life, maybe showing them some compassion would be helpful?

The office staff are pretty rude when I was trying to get information on billing one said "that's…read morejust life's reality" when I was trying to figure out why my bill was high. It turns out it was a mistake with my insurance company and referral process. I was seeing them for 6 months before they told me I was not in there network or panel or contract. They said they send out statements monthly about a bill. I never got one for the whole 6 months or else I would of stopped going there due to them not being in my insurance contract panel. One day I just noticed a large amount of money missing from my bank account because they use an auto pay system yet they don't tell you how much that is. Not impressed with there professional being or there ability to be respectful and patient with clients who have billing questions.

Brian as a mental health therapist is an excellent professional, I had a very bad mental health and…read morewith the therapies that I am taking with Brian they have helped me a lot, as a person he is exceptional and very good and kind

We had a very concerning experience with Summit Counseling while our minor child was receiving…read moretherapy services. As parents who still retain our parental rights, we attempted to participate appropriately in our child's care and treatment planning. However, communication with us as legal parents was refused even in a limited capacity allowed under Utah law. This made it extremely difficult to stay informed about our child's therapeutic progress. We were also informed that therapy sessions billed under our child's Medicaid coverage focused on concerns raised by the placement caregiver rather than our child's own treatment goals. Our child had expressed reunification as an important goal, yet that goal was not reflected in therapy direction. Parents should expect therapy providers working with minors to remain neutral, patient-centered, and willing to communicate appropriately with legal parents unless a court specifically restricts that involvement. That was not our experience. We are sharing this so other families understand the importance of asking how parental participation is handled when a child is in placement and receiving counseling services.

This place is a joke that's not funny. I went there for knee pain and they made feel like I was…read moretalking to a car salesman.

I won't go into details, but under NO Circumstances would I ever step foot in this place again. Be…read morevery sure that R.Ned McArthur(DC) does not have anything to do with your care. I practically had to run out of this place telling them I am a medical professional and what they are doing is wrong! Rating would be 0 if I could give that!

This review comes 5 years after my treatment at the Theta Wellness Center in Provo, UT. I traveled…read moreto the center from out of state, on the recommendation of an acquaintance, seeking help with severe depression and anxiety. At first, the treatment felt great. I was happier than I had been in a long time. I loved the light bed and the energy work. The staff was nice. But the problems didn't become clear to me until years after I had completed treatment and returned home. Unfortunately, I cannot recommend the theta chamber. I know it is well-intended. And it does its job, but it does it out of the context of the whole human experience. It encourages "normal" levels of neurotransmitters like dopamine and serotonin. This sounds like a good thing, but those neurotransmitters help you interpret your life experiences--what behaviors should be rewarded and which ones should be avoided. In my case, the theta chamber treatment threw me so far out of balance I wasn't aware of it until years later. Things may have changed in the last 5 years since I received treatment. However, I would recommend caution when choosing any method that would treat one part of you in isolation of others. And by "others," I mean the habits, relationships, environments, and life experiences that play a part in shaping you to be the person you have become. I'm in a good place and happy with my progress. I found other options that work well for me. And I hope the same for all those who are looking for healing and balance!

My experience with Theta Wellness Center was so positive. First of all, I appreciated the time…read morespent with me the day before and the day of my appointment. What could have been an emotionally overwhelming experience was beautiful and transformative instead. Next, after my scheduled time in the Theta chamber, I was in such an open and "clean-slate" state, that my NLP session with Mike Simpson got to the very core of my core issues. I didn't even realize what my problems were, let alone the source of them. Needless to say, the chance to "get it all out" has changed me dramatically. The awareness of my life-long self conflict has helped me avoid triggers, which has kept me floating along in a state of bliss. I am so grateful to Theta Wellness Center for introducing me to ME!

This is not a real doctors office. I counted on them to be my primary provider and they can't be…read morecounted on. they treat their patients poorly. Don't go to this office

Very professional and good bedside manner! One of the most pleasant doctor experiences I have had…read more Had a wonderful appointment with Dr Cuicui. I've been looking for a primary doctor for a while. Being from out of state I haven't really found a family physician doctor who also covers such a wide scope of practice. Dr Zhang is a certified and licensed injector as well! I love how tranquil the lobby is. Very cozy with a lot of Chinese cultural decor. Doctor Zhang was so kind and laid back. She was very easy to talk to and not judgmental at all when it came to topics of previous medication or overall health awareness. They are really great in terms of resources and knowledge. They are licensed and able to prescribe Suboxone for people who may have had previous issues or abuse from opiates.