I went to Phoenix for Trauma Recovery, only lasted 1 day. During my initial assessment Lindsi said…read morethey separate their groups into males and females. I was excited to hear it; that was going to be my first question because it's important to me. Studies show women participate more and heal more deeply, in women only groups. Lindsi and I talked about how important that is. She made several statements that she "gets it". I started a week later, to discover about half my group is men. When asked about it, Lindsi, who had been previously super responsive, didn't respond at all. It took 3 texts, and needing to talk before group, that got her to responded; saying 'sorry for the confusion, call the front desk and they'll explain'. The front desk explained their groups have never been separated by sex. It's clear, Lindsi lied. That was also my last day at Phoenix; neither Lindsi nor anyone else, attempted to make contact with me. I know a lot of IOPs lie to get people enrolled. They expect us to quietly deal, to put up with it; especially the trauma victims. We tend to not advocate for ourselves and they take advantage of that. There should be severe repercussions for such behavior. I was an admitted patient, they have an ethical responsibility to at least refer me to another program. Since they made zero contact, they failed at this as well. I saw a few things during my one day that weren't very "trauma informed". Like forcing a woman to move her chair back from a place she felt more comfortable (she was just 2' back). A male patient that was hyper-focused (stalker style) on talking to a female patient who was obviously trying to walk away. And, they lied about not being able to email me forms, yet I signed a document that said I agree, those same forms are just as valid if transmitted by email. Another oddball thing, during my assessment, Lindsi noticed a similarly in the name of my street and hers. She then told me the name of the street she lives on, the city, her mother's street name, that her mother lives in the same neighborhood, and the name of her elementary school. What!?! That's not a good idea, we're strangers. We need to hold places like Phoenix to account, or they'll re-traumatize their own patients. I plan to file a complaint with the Utah Dept. of Health and Human Services, and encourage anyone else with complaints to do the same. (Phone: (801) 538-4242, Email: dlbc@utah.gov, Mailing Address: 195 North 1950 West Salt Lake City, Utah 84116)

The phoenix has been great for me, the therapist Nick has been the best I've ever had. If this is…read moreyour first time thinking of a treatment center then I would recommend here(:

Ryan is the best therapist we've ever been too. He is the most kind and compassionate human being…read more He is fantastic as a therapist. Every time we leave I feel so much better. Great guy.

Redwood Therapy is the best. My experience here for several years was life-changing from the front…read moredesk ladies, to the owner, to my therapist. They have done a tremendous work supporting me on a long journey of healing, and I will forever be grateful for them.

Cindy came at a really delicate time in mine and my daughter's lives. It was Covid and we really…read moreneeded an extra love and tools to get through the rough patches. Cindy ha a such a great way with each of us, helping and understand each of our different struggles and needs. Thank you so much for sharing your gifts and healing ‍ in such a crucial time of life! We highly recommend Cindy Aune to counsel and guide teens and adults.

There are not adequate words to express how much Cynthia Aune has helped our family over the past…read more14 years. I have worked with her one on one as well as in family sessions. Notably, though, she has counseled several of my children/teenagers in dealing with a variety of mental health issues, some of them quite intense and complex. She is insightful, laid-back, and caring, putting her clients at ease very quickly and establishing an open, trusting rapport from the get-go. She collaborates positively with the other professionals on my kids' caregiving team. I highly recommend her.

Brian as a mental health therapist is an excellent professional, I had a very bad mental health and…read morewith the therapies that I am taking with Brian they have helped me a lot, as a person he is exceptional and very good and kind

We had a very concerning experience with Summit Counseling while our minor child was receiving…read moretherapy services. As parents who still retain our parental rights, we attempted to participate appropriately in our child's care and treatment planning. However, communication with us as legal parents was refused even in a limited capacity allowed under Utah law. This made it extremely difficult to stay informed about our child's therapeutic progress. We were also informed that therapy sessions billed under our child's Medicaid coverage focused on concerns raised by the placement caregiver rather than our child's own treatment goals. Our child had expressed reunification as an important goal, yet that goal was not reflected in therapy direction. Parents should expect therapy providers working with minors to remain neutral, patient-centered, and willing to communicate appropriately with legal parents unless a court specifically restricts that involvement. That was not our experience. We are sharing this so other families understand the importance of asking how parental participation is handled when a child is in placement and receiving counseling services.

I came back to Dr. Dome after a 3yr gap & he made me feel so heard & understood. I appreciate a…read moretherapist that actually remembers/relate details of previous conversations so it feels like we can actually create traction and progress even after not seeing each other for so long. (I've had therapists that didn't remember info from just week to week!) If you're truly wanting a professional to help you get unstuck, equipped, changed perspective & paradigm shifts, true wisdom, & great humor, this place is a long term relationship. I love that his wife works with him front desk! You can first hand witness the credibility of their marriage. You can tell a lot about a man by the way his wife treats him. p.s the large windows, beautiful view of nature, bright natural lighting...before even speaking to Dr. Dome, the office itself already resembled hope!

Not that it's necessarily a concern until truly experienced, the location is beautiful. Environment…read moreis very inviting and calming. They've put a lot of thought and ;) psychology into making the clinic soothing for a mind searching for clarity. On top of just the external, the quality of care you receive is exceptional. I've had my fair share of switching through therapists to know that not all of them are made equal. This place is where I would trust to have my loved ones go to above many others I've personally paid an accumulation of thousands of dollars to not find it's worth. Here you actually get the help you need.

This review comes 5 years after my treatment at the Theta Wellness Center in Provo, UT. I traveled…read moreto the center from out of state, on the recommendation of an acquaintance, seeking help with severe depression and anxiety. At first, the treatment felt great. I was happier than I had been in a long time. I loved the light bed and the energy work. The staff was nice. But the problems didn't become clear to me until years after I had completed treatment and returned home. Unfortunately, I cannot recommend the theta chamber. I know it is well-intended. And it does its job, but it does it out of the context of the whole human experience. It encourages "normal" levels of neurotransmitters like dopamine and serotonin. This sounds like a good thing, but those neurotransmitters help you interpret your life experiences--what behaviors should be rewarded and which ones should be avoided. In my case, the theta chamber treatment threw me so far out of balance I wasn't aware of it until years later. Things may have changed in the last 5 years since I received treatment. However, I would recommend caution when choosing any method that would treat one part of you in isolation of others. And by "others," I mean the habits, relationships, environments, and life experiences that play a part in shaping you to be the person you have become. I'm in a good place and happy with my progress. I found other options that work well for me. And I hope the same for all those who are looking for healing and balance!

My experience with Theta Wellness Center was so positive. First of all, I appreciated the time…read morespent with me the day before and the day of my appointment. What could have been an emotionally overwhelming experience was beautiful and transformative instead. Next, after my scheduled time in the Theta chamber, I was in such an open and "clean-slate" state, that my NLP session with Mike Simpson got to the very core of my core issues. I didn't even realize what my problems were, let alone the source of them. Needless to say, the chance to "get it all out" has changed me dramatically. The awareness of my life-long self conflict has helped me avoid triggers, which has kept me floating along in a state of bliss. I am so grateful to Theta Wellness Center for introducing me to ME!

I made a new patient appointment with this clinic 3 months in advance. The day before my…read moreappointment, their receptionist, Carol, informed me that my appointment had been cancelled because I had forgotten to sign a couple of forms on their website. I told her that I had just signed them, but she said I was 20 minutes too late and that she had given my appointment to someone else. Whaaat?? These were forms that could have taken me two minutes to sign in their office the next day. As I tried reasoning with her, she became very rude and condescending. She insisted that I had broken a "hard and fast rule" and that the only thing I could do is reschedule the appointment. Wow, no thanks. I waited 3 months for nothing, but I'm kind of glad I didn't end up going. I already have terrible anxiety--I don't need to pay a therapist's office to make it worse. ***Side note: I don't know if any of the doctors or decision makers at the clinic will ever read this, but you need to know how your front office is treating people. They are an extension of you, and they need to consider the types of patients they're dealing with. If people are too depressed to deal with life, maybe showing them some compassion would be helpful?

The office staff are pretty rude when I was trying to get information on billing one said "that's…read morejust life's reality" when I was trying to figure out why my bill was high. It turns out it was a mistake with my insurance company and referral process. I was seeing them for 6 months before they told me I was not in there network or panel or contract. They said they send out statements monthly about a bill. I never got one for the whole 6 months or else I would of stopped going there due to them not being in my insurance contract panel. One day I just noticed a large amount of money missing from my bank account because they use an auto pay system yet they don't tell you how much that is. Not impressed with there professional being or there ability to be respectful and patient with clients who have billing questions.