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Utah Eviction Law

4.0 (1 review)
Closed • 8:30 am - 5:00 pm

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8 years ago

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Heritage Law Offices

Heritage Law Offices

(6 reviews)

Before we hired Ron Wilkinson we read reviews and wondered if the poor reviews were credible since…read morethey seemed so different compared to the good reviews. Well, after experiencing Ron Wilkinson firsthand for ourselves, we can confirm the poor reviews about him are credible. When we had our consultation, Ron told us quote, "I can probably get this case resolved with one phone call." And he said that we would get the rest of our "retainer back to spend on Christmas." We understood it wasn't a guarantee but that it was a good probability he could get the case resolved with one promised phone call since that is what he told us. Ron never made that promised phone call. We emailed him and called the office countless times over the next 6 weeks. We did not receive replies to our emails or any callbacks. We finally scheduled a phone call in advance to speak with Ron, which costs almost $400 an hour. We asked Ron if he made that one phone call yet that he promised us. He seemed surprised we remembered him promising he would make this phone call and that he probably could get this case resolved on that one phone call and that we expected him to make that call. He said the individual he was going to call was hard to get a hold of. We did not believe he was telling us the truth. Another time opposing counsel sent us a very harassing email on a Thursday filled with lies and threatening sanctions (court fines) against us if we didn't reply by Monday. We called Ron's office, we emailed Ron and forwarded onto him the harassing email. Ron never called us back, never emailed us back. We made it clear this was an emergency and we heard nothing but crickets. We had to reply to the email ourselves and represent ourselves in order to get the email back to this other unprofessional attorney by Monday. It is almost impossible to communicate with Ron. He does not reply to emails or return phone calls. If you want to talk on the phone, you have to schedule a call weeks in advance for almost $400 an hour. But there are times when emergencies or situations arise that you need a relatively quick response. Then when you do get a rare chance to talk to him, it's very difficult to bring up your concerns to him as he gets easily triggered and he has a short temper. Ron even told us he gets easily triggered. We were scared to say anything to him. Ron often engages in manipulative gas-lighting techniques where he creates a false narrative and tries to place the blame for his irresponsible actions onto us and blame us for his bad actions. As one example he would accuse us of not listening when Ron is the one who was not listening to us. The ultimate betrayal was when Ron falsely told the court we agreed to things which we absolutely did NOT agree to. Ron or his office also engage in falsifying their bills. As one specific example we were charged $720 for witnesses being served subpoenas. However only 4 witnesses were subpoenaed at a cost of $18.50 each which would be a total of $74, not $720. When we point this out to both Ron and his office asking them what is going on with the billing, we again receive no response. We also had to do a lot of babysitting. We had to constantly call and email over and over and over to make sure things are getting done. For example, we called multiple times about correctly scheduling something. We were finally told there were about 5 dates to choose from and we would get a call back to get our permission to schedule the time and place. About a week goes by with no one calling us back. So we have to call into the office again. And we are told that the thing was scheduled without ever talking to us. And this thing was scheduled at a time we could NOT make and at a place we clearly did NOT agree to. So we have to spend more time and more money getting it rescheduled and fixed to the correct place. In short, instead of us being properly represented, there were multiple times we were misrepresented by our own counsel.

I have used Heritage Law for several family law cases, one pretty complicated, along w/ a couple…read moreother random situations over the last 20+ years and have had nothing but the best experiences. Professional, experienced, fairly priced for the amount of time and quality representation, knowledgeable w/o leading me to not be prepared for the probability of the case's process, time and outcome. And supportive in terms of understanding my position, my limitations and my expectations/needs for the outcome. My life would be completely different w/o Ron and staff in my corner for some of my most complicated, unexpected and distressing situations. Thank you Heritage Law!

Fillmore Spencer - The team at Fillmore Spencer, LLC has been serving clients in the Utah Valley with excellence and integrity for more than 20 years.

Fillmore Spencer

(5 reviews)

I don't write reviews lightly, but my experience with Fillmore Spencer was deeply disappointing…read more My wife and I cared for my grandfather in his home for over a decade. During a critical court case involving his situation, the firm failed to appear at the scheduled hearing. I had to call the attorney myself to ask where they were. When they finally arrived, they were completely unprepared. As a result of how the case was handled, my grandfather was ultimately forced to leave his home and move into a retirement facility, where he later passed away. Although Randy later took over the matter and refunded our payment, the damage had already been done. I also retained the firm for a separate criminal matter. I was advised to plead no contest and was told that after five years the record could simply be expunged. When the time came to pursue expungement, I was told they would contact the city prosecutor. Months passed with no updates. My emails went unanswered, and my calls were not returned. Eventually, the attorney handling my case left the firm and apparently did not transfer any meaningful information. Afterward, I was charged again to continue the expungement process, only to be told a week later that there was nothing they could do. No meaningful follow-up was made, and even a simple call to the prosecutor's office was declined. While they offered to refund the second charge, that does not compensate for the wasted time, lack of communication, or the consequences of the legal advice I was given regarding the plea. In both matters, I experienced poor communication, lack of preparation, and a failure to follow through. I cannot recommend this firm based on my experience.

Randy Spencer was a huge help during a stressful time. Our insurance company wasn't willing to…read morecover us after an accident, and Randy stepped in quickly. He was very responsive, asked the right questions, and kept things moving. He sent a strong letter to the insurer with citations to Utah law and made it clear he was prepared to file a complaint. Almost immediately after that, the insurance company changed their position and covered us. Randy was efficient and mindful about keeping his billable hours down, and he genuinely focused on making sure we were treated fairly. I'm very grateful for his help and would recommend him without hesitation.

Utah Eviction Law - tenantlaw - Updated May 2026

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