Had a scheduled passport appointment and when I arrived there they casually told me there's no…read moreappointment for that day I had an appointment to. Kinda messed up since I got a notification a day before about my appointment and didn't got notified that they were cancelling it

I came in for a change of address and was told that it would take up to 3 weeks to have a mail…read morecourier come and change the lock on the mail box and deliver my key. It's been 1 month. The phone number doesn't work, and the location is closed during the hours I am off. Inconvenient is an understatement and truly unprofessional. I ran into a mail courier who was dropping mail off at my neighbors and asked for an update, her response, "yea, I've heard we're the worst for setting up mailboxes and delivering mail, let me call my supervisor" nothing came of it and it frustrated me more because I cannot receive my mail! The front desk is not friendly at this location and gave attitude to the customers before me and to myself. No stars would be more acceptable.

The peeps here are best in town and are always friendly no matter of the time of day and how packed…read moreit is in here. Coupled with the fact that it's easy access to my home. It's a win-win for me.

It's terrible that they are so understaffed here. This location closes at various hours during…read morelunch and never posts when it will be open for operations again. It makes it very difficult to utilize this location and it really inconveniences the Service Members and others on the installation. It never fails that the office is closed during different times in the afternoon.

My visit was amazingly quick! James was truly educated about the duration of deliveries, providing…read morenot only me but with other customers with easier ways to deliver based on our needs! We need more people like him in our local USPS offices. He probed politely and with purpose. He even told everyone to have a wonderful day, and I don't think I've ever heard an associate say that other than an employee at the other USPS office I drive to, it is 20 minutes to downtown, which is the location I usually send my packages from, but it truly means a lot! I drove 15 minutes to this USPS office despite living 5 minutes from one because of how not friendly my local one is, which is why I visit different locations often. Other than James providing an UHmazing experience, I have zero complaints, the store was also very stocked with boxes etc. Thanks again, James, for your knowledge about your job and caring about your customers!

Update January 2023…read more I hate, hate having to mail anything from this location. I do it because I am essentially an optimist so I always think, "Maybe this time it will be different." NO I dropped a self-addressed pre-paid envelope in one of the mailboxes in the parking lot. (There are three.) That envelope, containing an endorsed check, took 10 days to be delivered to its destination near UTSA. My New Year's resolution: do not put your trust in this branch of the USPS. It always ends up becoming a problem.

Stumbled upon this gem USPS while looking up USPS in the vicinity due to my occasional long and…read morearduous work schedules. Initially I was in doubt, thinking that there is no way a USPS is open until 22:00 or on both Saturdays and Sundays but I really needed to mail my shipment on time so I drove here to check it out. As I arrived, I realized that the rumors are true! They are not only open until 22:00 and are open on weekends as well. I'd especially like to recommend Gregory, who was the friendly, efficient and accommodating USPS agent who helped me out. It is rare to see someone who is optimistic, efficient and happy when working this late. Bravo, Greg! Because of the Greg, friendly and efficient staff members, plus the convenient opening hours including evening and weekends, I will definitely be coming back to this particular USPS in the future even if I had to drive much further. Keep up the amazing work, Greg and USPS SAT John Saunders!

Would give zeros stars... they close and turn off lights 30 minutes prior to the published closing…read moretime/ staff is beyond rude/ worst post off ever .

This location has abnormally excellent customer service for USPS. Not saying that much, considering…read morethe appalling experiences with other part offices, but there you have it, plainly. Hate to have to say it like that, but the truth is the through. Alas!

Probably the best post office in the city. Maybe because it's next to the airport but when I drop…read morepackages off at this location they arrive significantly earlier than the one down the street from my house.

Grrrr- These doofuses keep loosing my mail. I worked hard…read moreto pay for that postage, and if they're going to treat my valued epistles, letters, postcards and packages like they don't care, why don't I just email stuff? Gah! Ugh! Why won't the Postmaster General do something? Plus with the government shutting down recently, I gotta give them 1 star.

The staff has always been nice, but the part office is only open from 10:00am to 1:00pm. I do alot…read moreof shipping. My scheduale does not always allow me to be in this neighborhood during those hours just to drop off packages as I am on the bus. I wish they would extend hours or add a larger drop box to handle the packages. Going to the Alamo Heights, Perrin Beitel, Vance Jacson or Downtown post office is not always possible. I have time constraints on my shipping deadlines. The lack of hours is the only reason they are getting a lower rating then they deserve.

It's across from the Alamo Plaza…read more The post office and court house is combined here, so you have to go through security to get to the post office. Watches and removal of all items out of your pocket. The staff at the post office all go to lunch at 2:30pm for an hour, so we had to come back an hour later. The post office is in hallway with the windows along the walls. There are two windows open, but one person working and it's super slow. $0.90 for a wooden postcard from the Alamo. The post office staff said he would have to manually feed into the machine or it will crack the wooden postcard, thus why the postcard costs $0.90 to send it.

So far away from parking and I had an appointment for my passport. There was only one worker here…read more Not to mention her absolutely distasteful attitude. This is why people hate the government.

I was REALLY late picking up a returned package. This business was on top of it and kept my package…read moresafe until I returned from travel and was able to pick it up. Always friendly and helpful!

Great Place, always in and out. Our business has lots of…read morepostal needs, and they always take care of our needs.

I have always received assistance and very nice treatment. The wait can sometimes be long based on…read morethe crowd and the number of people working the desk. It would help move things along if people had their stuff together. Service is good.

these people don't want to do there job and have poor attitude against people who need help they…read moreact like the customer should know everything hope they get fired