I came in for a change of address and was told that it would take up to 3 weeks to have a mail…read morecourier come and change the lock on the mail box and deliver my key. It's been 1 month. The phone number doesn't work, and the location is closed during the hours I am off. Inconvenient is an understatement and truly unprofessional. I ran into a mail courier who was dropping mail off at my neighbors and asked for an update, her response, "yea, I've heard we're the worst for setting up mailboxes and delivering mail, let me call my supervisor" nothing came of it and it frustrated me more because I cannot receive my mail! The front desk is not friendly at this location and gave attitude to the customers before me and to myself. No stars would be more acceptable.

Made an appointment two weeks ago for my passport renewal. At 1:30 came in the employee went to…read morelunch so had to wait one hour what was the point of making an appointment it was very inconvenient

The peeps here are best in town and are always friendly no matter of the time of day and how packed…read moreit is in here. Coupled with the fact that it's easy access to my home. It's a win-win for me.

It's terrible that they are so understaffed here. This location closes at various hours during…read morelunch and never posts when it will be open for operations again. It makes it very difficult to utilize this location and it really inconveniences the Service Members and others on the installation. It never fails that the office is closed during different times in the afternoon.

Update January 2023…read more I hate, hate having to mail anything from this location. I do it because I am essentially an optimist so I always think, "Maybe this time it will be different." NO I dropped a self-addressed pre-paid envelope in one of the mailboxes in the parking lot. (There are three.) That envelope, containing an endorsed check, took 10 days to be delivered to its destination near UTSA. My New Year's resolution: do not put your trust in this branch of the USPS. It always ends up becoming a problem.

I recently visited this USPS twice in one day to drop off some boxes. I was pleased they are…read morelocated only about 5mins away from my bf's job so it was very convenient compared to all the locations closer to our home. I glanced at the hours & confirmed they are Monday - Friday 8am to 5pm. I'll need to check Saturdays the next time I come back & will attach a photo. They do have a parcel drop bin for those who pay online & print their label at home. However, it was marked as out of order & informs customers to leave pre-paid parcels at the retail counter. There was only one gentleman at the counter when I entered right at 8 & the nice employee informed me I could just leave my box on the counter & she would collect it. I've used drop bins in the past or left parcels on the counter at other locations & it took FOREVER to get scanned in. (COUGH COUGH - I'm talking about the USPS kiosk/tiny office at the very back of the Atascocita Ace Hardware!!!). The particular parcel I dropped off at THIS office was scanned in within a half hour!

Stumbled upon this gem USPS while looking up USPS in the vicinity due to my occasional long and…read morearduous work schedules. Initially I was in doubt, thinking that there is no way a USPS is open until 22:00 or on both Saturdays and Sundays but I really needed to mail my shipment on time so I drove here to check it out. As I arrived, I realized that the rumors are true! They are not only open until 22:00 and are open on weekends as well. I'd especially like to recommend Gregory, who was the friendly, efficient and accommodating USPS agent who helped me out. It is rare to see someone who is optimistic, efficient and happy when working this late. Bravo, Greg! Because of the Greg, friendly and efficient staff members, plus the convenient opening hours including evening and weekends, I will definitely be coming back to this particular USPS in the future even if I had to drive much further. Keep up the amazing work, Greg and USPS SAT John Saunders!

not helpful. Would not give me a receipt for the return keys and close of the Post Office. For the…read morebox keys gave me a cut strip of computer paper showing my box was closed and that is all i needed since their system would not allow to confirm the P.O box keys were returned. The second time went in early and on a week day to ask for confirmation that keys were retuned and box closed...and came to the conslusion it is not worth the time to explain further, Felt the coldness of this location was much and to this day feel the Postal Service has fallen below their business expectations...glad there is others to choose from

This location has abnormally excellent customer service for USPS. Not saying that much, considering…read morethe appalling experiences with other part offices, but there you have it, plainly. Hate to have to say it like that, but the truth is the through. Alas!

Probably the best post office in the city. Maybe because it's next to the airport but when I drop…read morepackages off at this location they arrive significantly earlier than the one down the street from my house.

Grrrr- These doofuses keep loosing my mail. I worked hard…read moreto pay for that postage, and if they're going to treat my valued epistles, letters, postcards and packages like they don't care, why don't I just email stuff? Gah! Ugh! Why won't the Postmaster General do something? Plus with the government shutting down recently, I gotta give them 1 star.

The staff has always been nice, but the part office is only open from 10:00am to 1:00pm. I do alot…read moreof shipping. My scheduale does not always allow me to be in this neighborhood during those hours just to drop off packages as I am on the bus. I wish they would extend hours or add a larger drop box to handle the packages. Going to the Alamo Heights, Perrin Beitel, Vance Jacson or Downtown post office is not always possible. I have time constraints on my shipping deadlines. The lack of hours is the only reason they are getting a lower rating then they deserve.

The Hipolito F. Garcia Federal Building and United States Courthouse is a historic courthouse,…read morefederal office, and post office building located in Downtown San Antonio in Bexar County in the U.S. state of Texas. It was formerly the U.S. Post Office, Federal Office Building and Courthouse. It is the courthouse for the United States Bankruptcy Court for the Western District of Texas. It holds a prominent location on Alamo Plaza, across from the Alamo. The building is listed on the National Register of Historic Places as San Antonio U.S. Post Office and Courthouse.

So far away from parking and I had an appointment for my passport. There was only one worker here…read more Not to mention her absolutely distasteful attitude. This is why people hate the government.

I was REALLY late picking up a returned package. This business was on top of it and kept my package…read moresafe until I returned from travel and was able to pick it up. Always friendly and helpful!

No, to the highest power. Unprofessional and rude. I overnighted Medicine and it arrived 3 days…read morelater. I called repeatedly and they wouldn't respond. All they had to do was make a claim with FedEx corporate , but I think that may have been too complicated of a task. Sadly this business has no problem taking your money and literally not delivering. Save yourself some frustration and don't do business with them.

Is it normal to have your mail delivered from the back of an open pick-up truck, with heavy base…read moreand filthy rap music with cursing and the "n" word playing at full volume while parked across from peoples homes. Asking for a normal member of society?? I'm actually not sure if he's stealing the mail, delivering the mail or just trying to be the most obnoxious version of himself that he can be while moving at the slowest pace possible.

Horrible 30 min wait…read moreafter being on the phone for an hour just to be told I have to go somewhere else. Get your shit together