One clerk on duty. Waited 17mins while that clerk processed a passport…read more This is suppose to be the area's main post office. Having 1 clerk while 7 of us waited us unacceptable.

post office lost two of my packages and I went to the office to talk and see if they could look for…read moreit the lady marry was very unkind and dismissive and had me leave my name and number on a paper saying she would get back to me tomorrow or the next day because she had to get the line down the same line I waited in people never seem to ana me and still waiting on them packages just saying good luck with this offic!

Came in with a bunch of people waiting while one lady had like 20 small packages to still prep with…read morethe worker. There was no one else in sight. People just started leaving because they were taking forever chit-chatting. I mean, I blame the dumb lady as well for not prepping her stuff earlier....but there should always be another person there for situation like this. I set in the car typing this message and people are just coming in and leaving anger.

United States postal service Harrisonburg. VA…read more Both boxes were lost for a week. Finally emailed USPS. Received a response saying that my things were in a 'hamper' at the main post office. Apparently they had destroyed the box and it was my responsibility to bring 'bags and boxes' to pick up my things $108 2nd box was finally delivered. Looked like they had played soccer with it. Post Master was not there the day I came in. Supervisor was extremely rude. Told me that they can't be responsibility for the handling of boxes from 1 location to another. She has no idea how they arrived in such poor condition Ummmm...who is then?!

We got a PO box here about a year ago and have been very happy. I saw the negative reviews on…read moregoogle, but we have had nothing but great, friendly service here. Make sure to check the hours online before heading there as the service window is closed in the middle portion of the day. Remember it is a very small post office and that is the charm of it. I just made sure to be there during open hours, use the golden rule and it's all been great.

I'm okay with a package being late, shit happens. What I'm not okay with lying and making it the…read morecustomer's fault. My package was supposed to be delivered, and it was out on their car in the morning marked "out for delivery", never got here which is fine. But then they marked it held at post office per customer request, I never requested anything, and they didn't leave a slip either. Which means they never even made it to my mail box, just decided if they couldn't do their job, they'll just blame it on me and I have to pick it up myself.

The UPS Store in Harrisonburg has excellent customer service. I arrived shortly after 6pm (at the…read morecut off time) with a handful of packages (our driver did not pick up) and a UPS driver was there for pick up and the UPS counter attendant did not hesitate to quickly take my packages and scan them to get them to the driver for shipping! She was polite and efficient, and it was evident customer service was her priority. Thank you, UPS Harrisonburg! Appreciate your professionalism!

They charge for everything including printing a label which I had never had to pay for before at…read moreanother UPS store and the charges at this store are ridiculous. Never will use them again.

Mount Sidney is a tiny village off Rt. 11 near Verona, VA and it's post office is a small, plain…read morecinder block building with a brick façade. This spot on the map was established in 1826 and has some cool old buildings around the area. The post office serves a population of 604 residents. Inside is a bit shabby and would be more appealing with a face lift! I love finding these little, quaint post offices especially when they have personality!! This one needs a touch of personality to be more than a 3 star! Hours: 8:00-12:00, 1:00-4:00 M-F, 8:00-10:00 Saturday

So I have had a P O BOX there for 29 years. I was wondering why I was not getting not even a piece…read moreof junk mail for the last 12 days. I work 12 hour shift and do not get off until 7pm. Yesterday I noticed it had a tag on the back where they put my mail in. To my surprise it had that the P O BOX had not been paid. I called this morning to find out that 12 days of mail had been sent back. This had been paid and of course when I called this morning they found where I had paid it. I believe they need to get their stuff together if they are going to mess with tons of mail a day. I am sure you need great multi tasking skills. So for the next couple of weeks I will have to figure out what mail I did not receive. A little P**sed off this morning.

This is a listed location for obtaining a passport. I called to get hours and information,…read morespecifically about getting a passport for my two children. After driving my kids there, the woman today was very rude, telling me that I had to schedule a passport appointment. This was not disclosed to me when I called ahead of time, so this office wasted my time, and turned me away. What a waste of tax payer dollars, too. The other employee at this location just watched, without any effort to assist, and they were not even busy. Avoid this worthless establishment until these jokers get their acts together.

I had a letter that I needed to send out priority via Fed Ex and the last pickup had already passed…read moreso as one of the staff was going to be driving by Fed Ex, she took my letter to hand deliver. That is customer service that is extraordinary. I will definitely be using mailbox express for my shipping needs as they care about their customers and are quite nice to deal with.

I have just started using this place for renting a mailbox, so maybe it's a little early for a…read morecomprehensive review, but I'm writing this now because unlike the other reviewer, I found Denise to be exceptionally friendly, helpful, knowledgeable and eager to be of service. I've only met the Terry, the owner, once so far and found him to be the same. The prices for a mailbox are less expensive than the UPS store, with no additional charge for after hours access.