if I could give it zero stars I would. this is the absolute worst place and the workers are…read moreextremely rude and unhelpful. I made appoints for passports. Yhey only take appointments between 9am-3pm when most people are at work. so my husband and I both took off work to make this appointment. when we get there there is a sign that says they are unable to process them today. I told my husband we need to ask when they will be able to because we are gonna have to reschedule the appointment. The woman running the register I guess over heard hat and never said a word to us she just walks to the back and says something to another woman. that woman comes out and says we aren't gonna be able to do them. I said can you tell me when you can so I can make another appointment and she told me to feel free to make as many appointments as I want but they don't have to do them, she said the appointment is just a request it doesn't mean they will actually do it. In what universe is your customer making an appointment to do a particular piece of paperwork merely a request??? They don't give a crap about customers.

This isn't about the Anniston post office specifically. It's about the whole organization. Just…read morepitiful. Worse than pitiful. I can't think of a thing they do well. If it's something you order and you need it quick, the USPS isn't it. Your package will stop at every hub post office in every state until it gets to you. The big hub here is in Birmingham, AL. I've had packages sit there for 3-4 days before they move it to Anniston about 30 miles away. I got a notice from the USPS Birmingham on Monday that my package was delayed because of severe weather. I looked out the window and the sun was shining. I got a notice last week my package was undeliverable because my mailbox was unavailable. Huh? Their informed delivery page is a joke. It's not even close to being right, ever. I've had 3 packages in there that were supposed to be delivered on Monday. It's now Wednesday and haven't seen package one. They just keep moving the date everyday. I've been down to the post office to find out what the issue is. I would have had better luck talking to my 3 yo. Nobody know anything or they're just not saying. And going to the USPS site to price postage for a package. Forget it. Page after page of of prices and zones. You need a PHD to read and understand it because of course there's no instructions. Go to the FEDEX or UPS sites, type in the package dimensions, weight and zip code. Presto! Instant price!. And their version of informed delivery is actually fairly accurate. Imagine that. If some day the law is changed and some competition is allowed for a competing mail service, the USPS will be gone in less than a year. And if congress stopped making up their $8 billion shortfall every year, they'd be gone tomorrow. And they do lose $5-8 billion dollars year after year. I guess that what happens when you hire people to sell stamps and pay them $85,000/yr.

The postal service of Oxford Alabama is by far the worst especially when it comes to customer…read moreservice they don't care it's their way or not at all if you need to ship a package it's worth it to spend just a little more going to fed ex or ups don't waste your time trying to ship with the post office they don't really want your money anyways. Not to mention they have rude people up at the front every time I go in there the workers up front are rude or harass you and say rude things I had a lady who was working in the front after they gave me horrible service I remarked with "if this is how you treat the people who pay your salary I won't be back I'll be shipping with another company" she came at me and replied with " whatever people threaten us all the time you'll be back." Correction to her I will not spend another dime shipping any package with this company and for the future if this company want to be anywhere near competing with ups or fed ex they need to replace their workers and their sorry attitudes.

I mailed a package February2022. It never got delivered and never got returned I have Been…read morechecking and Texting for the past year and they send me an e-mail every month telling me that it hasn't been found yet. I told them to just return my money I have given them both receipts but they just say it hasn't been found so Me the consumer is out $66.37 and a lot of time wasted chasing my package. Now being told that refunds are time sensitive so They wont refund me. Post office just lost my business. The pony express would have done better. Alls they do is give you address of another place to complain to to drag your time out till you give up.

I went to the post office to mail a package.. The label was not quite sticking so I ask the person…read moreto please tape the label. I pointed to the non sticking part of the label. He said the only way to use tape was to make it a priority package. He taped all the ends but still didn't tape the label. I pointed to the label again because he didn't tape it therefore it was still loose. Then he says "that I can do without making it "priority". He then took regular tape and tapes around the label! I had to pay $5.00 more for 2 strips of tape I didn't need or ask for. Another loose cog in the government machinery.

Dont know whats going on, but the office has been closed when I go half the time. This last time, I…read morecouldn't go down to the other one because "mowers" had the whole road blocked off. Please do something about this.

Best little post office. Really nice people and always stocked with the packaging supplies I need.read more

They will not answer the telephone. I tried for 30 minutes and never got anyone to answer.read more

This Post Office, on a scale of 1-10, with one being the lowest, rates in the negative. They do not…read moreanswer their phone, they do not deliver your mail, are understaffed and incompetent. It is not the case the government is shut down, I don't think they ever opened up. I haven't received mail in two months without any explanation or options in getting mail delivered. I have to drive 40 miles to pick up mail because the mail carrier won't drive one mile down a passable road to my mail box that UPS and FedEx have no trouble getting to. D.H.

There are a couple of good folks that work at this post office but in general based off of their…read morework performance and general personalities it seems that they recruited most of the employees through the prison release program including the new post master. They are rude, lazy, and truly have no business working with the general public. Many packages that make it to this post office are going missing before ever getting scanned. They ask the community to leave packages in an unsecure area where anyone from the general public can access and take the packages from the bin after they are left by customers. Many of the employees are rude and argumentative. If you are able, the smartest thing that you can do is avoid this post office altogether and go to the nearby Winston post office.

My mail carrier ran over my box on Monday. I was told it would take 2 to 3 days for it to be…read morereplaced. I called Thursday and was told the supervisor would call me back. Friday I called again and was told I have to file a claim. Why was I not told that Monday?? I will just file a police report and have the carrier arrested for damage to federal property. See you in court wesley.

I called for 39 minutes straight, they probably unplugged the phone. My mail box is damaged from…read morethe carrier pulling off turned too sharp, mail was hanging on by a prayer. What a joke this place doesn't care. Zero accountability. Very sad. I mean it's almost 5pm. Duh . Why would they answer. S.m.h. not even complaining about not getting bills but getting others mail. You bent Mt mailbox now what ? S.m.h.

They are friendly at the counter, and I wish I could give higher marks, and to be clear this is not…read morenecessarily against the staff I have encountered. This has more to do with the poor management of the facility, which may even be out of their control. Lately the 24 hour lobby has only been open during operating hours of the service counter. This is highly inconvenient especially when I pay $232 per year for a PO Box, so this is uncalled for. Having a PO Box supports the operation of the Post Office, so this is a slap in the face to their customers that directly support them. Due to this ongoing issue, I will no longer use a PO Box and save that money instead.

Excellent service for over 50 years. Remember the location now owned by First Baptist Church, and…read morethe one before, that is now an auto parts store. Always helpful and always professional.

For what is now the third time I have experienced the joy of an incompetent USPS employee failing…read moreto deliver a package under the guise of "No Access to Delivery Location" AFTER picking up my outgoing mail!!! We have only two possible options here -- the employee is so mentally challenged he/she/it forgets what a mailbox looks like and what it is used for milliseconds after collecting outgoing mail from it, OR he/she/it is a liar. And when I call to complain, magically their tracking service is down, so of course they can't explain what happened or why. Is there any organization on earth staffed with ruder, stupider, more unprofessional people on the planet than USPS?

This Post Office is located just off of the bypass not far from the massive Bullsboro intersection…read more It is a larger location, and is the main hub for the city of Newnan. I have been here for countless things over the years from pick-ups to drop offs, to claims to address updates. Never had any issues with service. The processes can be cumbersome, but that is just the government end of it. Given its size and location, this place stays busy, so there are never any "quick trips" in and out here, especially on the weekends, so give yourself time. Parking is plentiful and the overall layout inside and out is easy to navigate. Overall, decent USPS office location.

Absolutely horrible place. I walked up to counter, nobody on line. Handed the "worker" a postage…read morepaid envelope which I have been doing for 15 years and was told she was not allowed to take it. I had to use the machine. Okay, so I go to the machine which had an error message snd was spinning. I told the "worker" and she came over to the machine yo inspect it rather than help me just MAIL MY PACKAGE!!!! I have seen everything now.