None of the three area USPS locations are very convenient to my house. The facility and its…read moresurroundings are in good repair and clean. One night I was in a huge struggle to get a package in the mail. The USPS on post was already closed and I was SURE by the time I got into town this one would close a few minutes early and I would be out of luck! Shockingly, the line was huge and the gate was still open. The line moved quickly and the clerk (I am sure exhausted by closing time) was very courteous and professional. I am not in love w/ USPS, but I have had several positive experiences at this location.

2 out of 2 packages that were supposed to be delivered to me this week have not been delivered to…read moreme. At this point I'm thinking the mailman is stealing my packages because my address is not a hard one to find. I'm still getting junk mail but my packages are not showing up and are marked delivered

Small town small post office :) They open at 8-12 Monday-Friday and a few hours on sat, the lobby…read moreis open as most post offices 24-7 for PO Boxes, I think the lady that works there name is Anita not 100% sure but she's super sweet! Just don't blink your eyes because you will miss the post office lol

always spotlessly clean this post office is one of the best with the workers going above & beyond…read moreto help you. great service, enjoyable people & wonderful environment

They don't publish their local phone number. They don't read the address on envelopes. My address…read moreis posted on the curb, mailbox and top of my garage clearly and legibly. Some of my income is checks that are mailed to me. They lose $1000 of my income every year on average.

Horrible customer service. Postal carrier lued about my dog. I have security footage, they refised…read moreto view. Found put the USPS does whatever it wants and cusuners have ZERO rights regarding mail delivery. They are the only option we have so they cando what they want. 10mill complaints a year. Only 10% of them are found in favor of consumer. BS organization

Nancy in the passport office is Amazing at her job! This usps employee is literally doing a great…read morejob helping people through the application process! Nancy i hope that you realize that what you do is giving others the chance to make memories and explore this beautiful world! You are fantastic at what you do! Very efficient & friendly! Thank you!

Nancy in the Passport Office is WONDERFUL. Appointments are required, but when you go to do that…read morefor a renewal, you are not able to make an appointment. She was very busy, but worked me in between appointments. What a dedicated employee and a beautiful heart. Thank you, Nancy.

I don't know what is going on with this USPS. I have had several problems with my packages going…read moremissing or just not making it to my P.O. Box. I pay MONEY for this P.O. Box just for them to be negligent with the stuff I purchased. I will not send another piece of mail to this location ever again.

Quick look rating: 4/5 Quality…read more Cute little post office! Yelp has not rated this cute little post office yet, but I had the chance to run by here and check them out. I'm on way to Colorado to go fly fishing and get a call from a colleague to send some mail to him. I have on hand all of the items that I need, except a local post office. I look up and spot a local PO, but not on Yelp. It is hard to say anything negative about this cute little, I mean little post office. But they get the job done! They maybe small, but they are on point! Thanks to this little PO!

I really hate writing negative reviews. The service at this facility has gone so far downhill that…read moreI don't even like going here to ship items, when needed. The PO Box service is all I'm using the place for anymore. I remember way back when they stayed open to 5pm. Perfect time for the working man/woman to get out of work and still get there to do busy. So now they close at 4:30pm, which doesn't allow for customers to get there to do business before the locked doors keep them out. There are other US Postal facilities in the area that ARE open until 5pm or later. So if you live in Burkburnett and work in Wichita Falls, look for the closest facility there. I don't know how many times I've sat in my car outside and see cars rush up between 4:31-5:00 and the customer get out only to find to a locked door. Seriously 10-20 people in that half hour daily. At this facility it's all about getting bonus checks for management.

I filled out an online form to have my mail held while we were on vacation, and delivered once we…read morereturned. The mail was held, but it was never returned. Since they close early, I had to take off of work to go and ask for my collected mail. They were apologetic, for what that's worth. Recently, I've moved to a different address within Burk. I had mail forwarded to my new address, as did the previous owner. A month later, I'm still getting some of their mail and some of my mail is still going to my old address. Called the number and was put on hold for 56 minutes. Moral of the story is: This is what happens when the Federal Government takes control of ANYTHING.