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    United States Post Office

    United States Post Office

    2.4(16 reviews)
    3.7 mi•Oak Cliff

    Although the process of getting in and out was easy, customer service here was poor…read more Maybe it was a off day, maybe it was the heat, maybe she was ready to go home (she mentioned that a few times) however the way you talk to people - even if they don't speak the language it can be heard by others - makes a huge difference. A lady was trying to send a package and o it spoke Spanish. The employee let her know she needed to go find someone who can translate for her. The employee told her she needed to go home and fill out a form that could be completed there. She could have given her a cheaper option to send her package just letting her know it would take an extra day. However she didn't. She acted like she was bothered and that we were taking up time and space although there was no one else in a rush. Customer service is detrimental to a business, kindness is free and the postal service needs people to utilize the services to stay afloat.

    My neighborhood post office, I'm in here every couple weeks or so. One of the ladies here is sweet…read moreas pie, the other is...well...nice...usually...but both have always been professional and helpful with me. The main thing is I don't think I have ever spent more than ten minutes in here. It's not altogether busy and they keep it truckin'.

    Photos
    United States Post Office - Cussed at me and demanded I show documentation that my dog is a service animal.

    Cussed at me and demanded I show documentation that my dog is a service animal.

    United States Post Office - Manager that screamed at me and would not allow trained service animal in

    Manager that screamed at me and would not allow trained service animal in

    United States Post Office

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    USPS - postoffices - Updated October 2026

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