We stopped by this post office to drop off an international letter. The PO has some parking spots right in front. The front door opens to a massive hallway filled with PO boxes. The counter area is smaller. In there they have counter top with different forms. Also they have the shipping items like tape, envelopes and boxes for purchase. There was one person working at the store. He had some sort of argument going on with a customer who gave him a $100 bill. He was annoyed that she tool all the change the PO had, loool!!!! He kept arguing with the lady while taking care of next set of customers including handling our letter. But the letter was pretty cheap to mail, we used an international stamp that was good enough. read more

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Standard USPS in Bergenfield NJ. Regular mail service, packages, PO Box etc. NO PASSPORT SERVICE. Standard charges for all the service. We were there to send out an international mail, waited in the line while the previous customer arguing back and forth with the staff. It got a little intense. The staff was professional during my turn and processed my mail quickly. When we headed out, they were still arguing. read more

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This place is a mess. I had to go there twice to get mail that was held. The first time they couldn't find it.

Here's to our Bergenfield post office!!! Since I moved to town this post office has been delivering everyone's mail to my address. I've stacked up the mail and wrote "return to sender, tenant has moved" or "tenant unknown" on the envelopes and retuned the mail to the post office. The staff at the post office said to "THROW IT OUT"!!! Isn't it a federal crime to destroy other people's mail!!?? P.S. The Tenafly post is so much better and friendlier, oh and they are open until 7pm! read more

USPS - Bergenfield - A piece of mail addressed to someone that does not live at w. Me and some other location in Bergenfield that is NOT my address!!!!!!! - Post Offices Near Me - Bergenfield, New Jersey

Post office building is in better shape than locations in Fort Lee and Leonia! Counter person was pleasant and helpful. A decent post office experience! read more

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I never expect much from the Postal Service, but this one in Bergenfield is the WORST post office I have ever dealt with. And that's saying a lot since they're all pretty bad. They are government workers so I've come to expect I will get horrible service. Two months ago, we had to suspend mail at our home because our steps leading to the mailbox were uneven. We paid for a PO Box at this Bergenfield office. It was $159 for 3 months. We were told at that time by the supervisor that all our mail would be forwarded to this PO Box until we let them know our steps are fixed. They told us it'll take 10-14 business days for the forwarding to take effect. Sure, no problem! We have no problem waiting that amount of time. Since we bought the PO Box, many of our items have been sent back to the senders. Last week, someone we buy from frequently on Ebay sent us a pic showing this post office first wrote the number of our PO Box, indicating it's to be left there. Then they crossed it out and wrote "return to sender". He even told us this is really weird and he never saw anything like that before. Fast forward to today. My husband goes in to pick up our mail and there's no mail at all in the box! We haven't went there in 2 weeks so there should be at least some mail in there, right? I was already on the phone with him since we were talking about something unrelated to the post office, so I could clearly hear everything that transpired. My husband went up to the only worker there, some older woman who claims her name is Natasha, and asked her about our mail. She told us that it takes 10-14 business days, he explained to her that it's been way past that time, he also told her that I'm waiting for my RN license, which is really important. She told my husband that there should be another way for me to get my license (?!?!) At that point, he asked to speak to their supervisor in hopes of getting our mail. Natasha said the supervisor is on break and has no idea when the boss is coming back. That doesn't seem truthful, how do you not know when your supervisor is coming back from lunch? Natasha also said the supervisor cannot help us and we're pretty much SOL. My husband was relaying to me over the phone what was happening, Natasha then said that he's not talking to anyone over the phone! She said he was just talking to himself, which doesn't make any sense for her to say. He put me on speaker, I said "look, we're not trying to argue with you, we just want our mail, please just do your job or direct us to who can assist". She then said to my husband "send your wife in here, I'll be waiting for her". Wow. We didn't respond to that because we aren't the type to argue, we just wanted our issue resolved. Find our mail! After about 30 minutes of him waiting there (with me on the phone), Natasha paged the supervisor (Phyliss) to come up front, but she refused to come up and speak to my husband. Natasha went back to work, whenever my husband would talk to me, she would jump in and say how rude he's being to her and interrupting her. But he's on the phone with me and not talking to her. He then asked for a main number where he can file a complaint, she flat out refused to provide any info. After waiting for another 45 minutes for Phyliss to come out and speak to him (she was hiding in the back), he finally left. We decided we're just going to file a complaint. How can they lose 2 weeks worth of mail and not even want to try to rectify it? We just want our mail. I need my RN license or I can't work. What is wrong with people's attitudes? Just do your job, you chose this line of work. They feel because they're government workers that they don't have to help or care about the customers. But our taxes pay them. They are public servants. If/when you need to file a complaint about this Bergenfield office (or any post office), you can call the USPS district consumer affairs office or go file a complaint with the USPS Consumer Advocate office. Don't let these postal workers, who actually work for us a public servants, get away with this. Report. Report. Report. Take it up as high as you can. read more

Absolutely horrible. The supervisor didn't want to help me solve my mail issue. Her answer was "I'll speak to your delivery guy" what the hell is that gonna do? I want to know WHY my mail is being returned to sender all the sudden when I've lived in this house for 15+ years. So I opened a case with the Office of Inspector General as well, but not that anything will be done cause the USPS sucks! read more

My package is saying its delivered and somehow its not in the mailbox and its not infront of the door so i called them at the local post office zipcode 07621, the lady clown who answered me keeps on telling me it was scanned but she doesn't know which unit was it scanned and she keeps on telling and yelling at me that the guy who made the drop off is not here....they don't really care not understanding that its a medication or something very important the lady is very rude and has no knowledge on how things work and last she hanged up on me....so beware of this location. read more

The employees are great and attentive; however, this place is really run down. I wish they could give a little more love to our United States Postal Service offices. They do the best they can all year round to get our mail to us. Maybe if they spruced it up, the employees would be more eager to work. read more

postal carriers are always different on my house route , my package went from Teterboro to Bergenfield to Cresskill to Teterboro then back to Bergenfield for my house delivery ,then 2 days later after getting my regular mail I searched for the carrier and he stated to me he had my package get caught between another package and would deliver it in a few minutes and never delivered it. The Bergenfield post Office needs a new Postmaster who does his Job and checks on his carriers, this has been going on for years. PISS poor service . Privatize the Postal service. read more

G-H-E-T-T-O. You are better off just driving to the next town if you have any business that needs to come out of this post office. The heavyset clerk is extremely rude and I can't understand why because he literally sits in the same spot and does not move and when you ask him something that requires him to move you are met with a very nasty demeanor. I had a friend send me a package in the system and it said that they had attempted to deliver the package and I needed to schedule a re-delivery. I scheduled it to be picked up from the facility because I had put a hold request with them back in December and still have yet to receive a piece of mail from that request we are now in March. Even that day when I went for my other mail the same heavy set clerk in the same position was being rude to a Hispanic woman because he wasn't bilingual and couldn't advise her to swipe her card. I emailed what I think was the postmaster but whoever that unprofessional person is behind the emails couldn't possibly be a supervisor because they're going back-and-forth with me blaming me for what their employees told me and completely negating the fact that their employee was unprofessional did not listen and I had to escalate a pretty simple issue to customer service to get a concrete answer. The gentleman in the Bergenfield location would not stop talking or listen to anything other than the sound of his voice. Read it as stated in the other reviews for at least seven years, this clerk hasn't moved out of that seat so I just find it hard to believe that when Phyllis who's name is at the bottom of these emails , wrote me back she didn't know who I'm talking about the man is been sitting in the same spot doing nothing for seven years!!! Now I've been advised to only deal with Titerboro because that's the regional post office so I will be escalating my issue because I cannot believe that such an unprofessional person is supervising this location and that unprofessional employees have been allowed to engage with customers in the manner that they've been doing. I know I'm not the first and I am 100% sure I will not be the last. read more

I called the post office because there was no mail delivered on Thursday..we had some snow, but we shoveled..the lady had an attitude and there were attempts made but not all mail man were successful...??? What about people waiting on time sensitive mail? This is rediculos...we should be informed to than pick up our mail... I bet they all st ill get paid ...not happy with Bergenfield postal workers or the unethical work habits read more

The employees helped me twice with my packages. In contrary to how the majority reviewed USPS Bergenfield, I would say I like their service.

It is no surprise that there have been rumors for years about closing down this location. Have tried numerous times to get an appointment to submit my passport application for myself and my kids. They intentionally close the time window each day at 3:00pm, meaning that you have to take your kids out of school - this is despite them being open until 5pm. No real explanation, just "that's how we do it". So, school is closed next week. Great time to go in for passports, right? No. They are intentionally not taking passports for the next two weeks because "someone is out on vacation". I wonder how many other large businesses would stop performing work because one person is out on vacation. It's apparent that one has to work around their odd and random schedule if one wants to get anything done. Or, like everyone else, just go to another place that actually knows how to run their business to provide excellent customer service. read more

Complete morons. My mail is constantly delivered to my neighbor's mailboxes and their mail to my mailbox. A simple delivery to a community mailbox consisting of 12 mailboxes with resident names in the boxes. A mentally incompetent monkey could do a better job. Hey postal workers, want to know why people dislike you and make so many jokes about you? You set yourselves up everyday with the "quality" (for lack of a better word) of your work. They're all biding their time until we have to pay their government pension. USPS postal workers; the ultimate waste of oxygen. read more

They are very rude. They are inefficient. We have a PO box. The mail is never put in it, it is always mixed up. Several times other businesses have brought me our mail that was mistakenly put in their box. Packages that are delivered to us via priority overnight, never arrive overnight. We have had clients complain. I understand the employees get a great pension and excellent health benefits and they don't even do their work correctly. Don't try to call them, they do not pick up the phone! THUMBS DOWN! read more

These PEOPLE ARE SO FRIKKING RUDE!! called and asked a question and they hung up on me. it's just better to go in person and ask yourself what you need. read more

I've used this PO fairly often during my 20 years in Bergenfield and have never had any of the employees be rude. Actually, it's occasionally people in line that make rude comments because they're in a rush and the line is long because they got there just before closing time.. read more

Extremely rude and unprofessional. the fat guy on the counter won't move from his seat, the Japanese lady can't speak English. parking sucks too. read more

This is not my first dealing with this post office. The gentleman that I spoke to was helpful, however there is a woman there that is by far one of the RUDEST people I have ever spoken to. And she states that she is the Postmaster. Are you kidding me? I have family members that were postal employees, and this is surely an embarrassment to the profession. Could not even answer a simple question. read more

the black woman behind the counter is rude and abrupt. the chinese woman tries and is helpful. only being ethnic so you know who i am speaking of. read more