Lucille was A plus exceptional with professionalism Customer…read moreservice Making people feel welcomed and appreciated. Wow What an excellent representation if what #amex means. She facilitated my bilingual member to locate office. I've never felt so welcomed. My other felt happy. Thank you lucille Lucille You are a manager because you lead..... Environment was clean Bright well lit Bathroom " male" staff cleaning female bathroom was rude unprofessional and not welcoming. He needs some education on customer service - patience with disabled customers... The food was fresh and many selections. Bar staff friendly welcoming and engaging. It's worth giving $$$% to these staff members who display professionalism Thank Hoi #amexplatinum

This was my least favorite Centurion Lounge experience to date. Usually, the food is amazing, but…read moretoday it was closer to typical hotel continental breakfast quality. For once, I wished I had chosen a different lounge. It still had warm food and strong/fast WiFi. But I guess the other Centurion lounges have spoiled me, so I was slightly disappointed this time. Service was great and kept everything clean despite being at maximum capacity for hours. I liked the QR code check in when they near capacity. It was nice to be notified via text when it was our turn to enter.

I seriously don't know WHY I waited so long in life to get access to airport lounges. Like, WHERE…read moreHAVE YOU BEEN ALL MY LIFE?!? LOL! First off, a HUGE shoutout to my nephew Wayne for introducing me to the credit card that opened up this whole new world of airport perks. THANK YOU, WAYNE! You have forever changed the way I travel! The Capital One Lounge at DIA is located in Concourse A, near Gate A34, and let me tell you, this place has become my favorite way to kick off a trip. I actually LOOK FORWARD to getting to the airport early now. Who would've thought?! Instead of sitting at the gate waiting to board, I'm relaxing with a margarita or mimosa, enjoying some delicious food, and snacking to my heart's content. Now THAT'S how you start a vacation! I LOVE how they serve their food in these cute little individual portions. It's like having your own personal tasting menu! You can sample a little bit of everything without committing to one big plate. And the food is actually DELICIOUS! Just a heads-up, though...WATCH OUT FOR THAT SAUSAGE! That little sucker has some serious HEAT! LOL! Don't forget to make a pit stop at the grab-and-go section before heading out! Sandwiches, parfaits, bottled water...yes, please! They got snacks on snacks too: cookies, nuts, bar mix, banana chips...BRING IT! Such a convenient little perk, especially when you know airplane food isn't exactly something to look forward to. And then there's the chocolate. I mean, I'll eat it, but why does it kinda taste like plastic?! LOL! Can't win them all! The lounge itself has so many great amenities. The bathrooms are always clean and spacious, there's a family room where your kiddies can play, showers if you need to freshen up, and even private office spaces if you need to take a call or talk loudly without disturbing everyone around you. Love that they thought of all these little conveniences! My big back LOVES this place, and I have absolutely ZERO shame about it. See you before my next flight!

I see you Denver Capital One Lounge!…read more Lounge is located in Concourse A near Gate A34 on the second level. Take the escalator to the upper level and you will be welcome by the nicest representatives. There are plenty of bar stool seats, tables and couches, including shower room and working room. I didn't have any issue finding a seat as staffs are non-stop clearing and cleaning tables. Capital One Lounge are known for their delicious food and Denver location did not disappoint. I love the mini individual servings and unique dishes. I was ravenous after my first leg flight. The pork bao was exactly what I needed. I also really enjoy the quinoa salad and California poke. The yuzu lemon beignet was such a surprise sweet treat. The bartender made an excellent cocktail, Hot Aspen with vodka, ginger, honey, cucumber and something else. It was the right amount of spicy (from the ginger) and sweetness. Lastly, don't sleep on the grab and go section. If you have a short connection or long second leg, grab the packaged sandwiches, salads, yogurts, cookies and nuts! Tip: If your flight depart from Concourse B, allow at least 20 min to walk and take the train. Denver Airport is massive!

I haven't been here since their remodel. I just recently hit diamond and chose delta lounge as one…read moreof my choice benefits (I usually use my Amex). I asked one of the concierge (Karyn) how it works now for me, She was such a pleasant person to speak with and she didn't make me feel rushed or ignorant. (Like most customer service does nowadays. I think I will continue to fly delta just for this experience. Thank you!

I was very happy that I had access to this lounge for flying first class on Aeromexico. Checking in…read morewas very easy. All I had to do was scan my boarding pass. There was an assistant to help, but then when computer welcomed me in, he told me I was good to enter. The lounge was quite spacious, but due to my injury, I just stayed in the bar area. I took an old fashioned for my drink, and it was strong enough to cure the injury blues. I mostly spoke with the other guests and watched the world cup soccer match. I also grab some Thai chicken curry soup, which was so good as it had a good amount of spice to it. Unfortunately, my right arm was hurting a lot, so I didn't eat much other then the soup. The bathroom was quite clean and even upscale. Nice smelling bath products were three too. Because there is no priority pass lounge, having access to this was a godsend. I am now thankful that I get 10 personal passes per year when I fly Delta non basic economy class or higher with my American Express Platinum card. I definitely want to try the lounge in Orlando now. I love flying Delta airlines and can't wait to visit another lounge again. Overall: A

Food - 4* Some good options that were constantly refreshed…read more Nothing special, but good choices that you can enjoy while waiting to depart. Service - 4* Largely friendly staff, especially with one another. Bartender was friendly and helpful. Ambiance - 5* Smaller lounge but lots of seating. Good seating throughout and even has a fireplace. Welcome respite from the communal areas.

This is a smaller Admirals clubs I go to but don't let the size fool you the staff is so nice and…read moreand food is always stocked really well everything is in the right place including the Admirals club.

I like this one. Friendly staff. Consistent food. Clean…read more Lots of options for seating.

We spent couple hours here during a layover. After the renovation couple years ago, the interior is…read moremodern and spacious. It spans two floors and has a gym. Both floors have its own complementary coffee bar, buffet and full-service bar (standard house drinks are complementary, premium options are available for purchase). The food is decent, the typical soup and salad, sandwiches, cooked veggies, pasta and meat. Despite having two floors, the lounge still became quite crowded, so it didn't feel as relaxing as you'd hope. Overall, we enjoyed our visit especially since access was a perk of our credit card. Would I pay $50 per person just to use this lounge? Probably not.

The United Club at Denver International Airport is the largest United Club lounge I've ever been…read moreto, and its facilities and interior are superb. It's located on the 3rd and 4th floors of the airport, and access between floors is via elevators and escalators. This was the first time I'd seen a lounge with robots roaming around collecting empty plates. The bar, unlike other United Club lounges, had a more typical bar-like atmosphere, with people sitting at the bar or gathered around the lounge to watch TV and enjoy sports games. The food selection was also wider than at other United Club lounges. Because of my flight departure time, I only stayed for about 10 minutes, but next time I visit, I'd like to spend more time here.

it is like a snack fast food mini bar. I was very…read moredisappointed wasted my pass in this one.

Loved everything about the United Lounge! So much space and plenty of comfortable seating. The…read morestaff were incredibly kind and welcoming, and the lounge was always clean and well-kept. I'll definitely be back! The morning was especially wonderful--such a great way to start the day. The food was so good and lived the variety of choices that there was in food I'll be back

The food service included many types of cold and hot foods. We truly enjoyed our lunch options. The…read morebar has local beer and wine options. The ambiance is truly calm and similar to a ski chalet! I highly recommend this United Club Lounge if you fly in or through Denver!

It's ok. The food selection is poor. Good selection of alcohol or wine. Mostly snacksread more

This is actually the American Airlines Admirals Club. The…read morefood selection is pathetic. The free bar service is OK. It is a bit worn out. The BA staff were helpful in solving our boarding pass problem. $zero - yes, it is all free

Bravo United...you have upped your game in so many ways it is amazing…read more Case in point United Club in the west termial. Such a beautiful space where there can be tons of people and you still will not feel crushed. Great bars. Great food. Great ambiance. Highly recommend and will be back and back.....yo Silver United member!!!

Crowded but, seats for everyone. We liked the two stories. Relaxing place before our flight…read more The food was good. Nice selection for breakfast. It was our first time in a United Club lounge. We wish there were more available in more airports. Hope to enjoy United Club in the future.

Easily one of the nicer United clubs as this is two floors and has an abundance of seating…read more Though the biggest disappointment was for opening at 5am and waiting for our flight to depart at 6am there was no much food out in means of breakfast at all. There was the basic bread and muffins, fruits, yogurts, and granola. However there were two breakfast burritos and those were instantly gone. There was no hot breakfast at all. For that loveliness of the lounge I've been to so many United clubs where even at 5am when they open all the food is fully stocked and ready for you.

First time entering United Club Fly on my way back to the SJC airport…read more I just scanned my boarding pass to gain entry. There was a seating area but limited in size. The refrigerated cases were stocked with drinks including two flavors of Naked Juices. There were also small take away containers of wraps, sandwiches, Cesar salad, hummus and couscous sides, etc. To the side were baskets of chips,l and cookies and also a coffee and tea station. It was very convenient for grabbing and going but only if one's gate was nearby or one had the time of if the club lounge was packed.