This company originally installed my garage door, as well as the other homes in my fairly new neighborhood. They originally installed my garage door in 2012. I contacted them regarding a minor repair that needed to be done. The call went straight to voicemail, therefore I ended up leaving 2 messages for Dave (service) and then called again after the weekend and spoke to the operator who apologized on his behalf and hand-wrote a message for him to return my call. After my 3rd attempt to receive help, I called again and spoke to the operator who told me to contact Dave the following morning after 8am. Needless to say, I didn't call a 5th time and went with Florida Door Solutions 407-884-5955 who answered their phone and sent someone to fix my garage door in less than 24hrs. I will make sure my neighbors who also had this company do the initial install know of my experience with this company. read more