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    Used Imports Auto

    2.1 (53 reviews)
    Open 10:00 am - 7:00 pm
    Updated a few days ago

    Used Imports Auto Photos

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    I purchased a 2012 Mercedes 350 cabriolet from Used Imports Auto on line and had it shipped to California. The day after it arrived the rear view mirror fell off and hung by two wires. I noticed that apparently someone had tried to fix it by tying it on with string! The string had broken when I adjusted it. That mirror cast $1300 and is a dealer item. I called Used Imports and asked to speak to the manager. S/he was unavailable and I spoke to other employees. The woman asked, "What do you want us to do; you're in California?" I replied, "You sold me a Mercedes. Even though I purchased it "AS IS" I would think you would take responsibility and work this out." That was 10 days ago. I got it fixed and didn't have to pay for a new mirror, however, the response of Used Imports Auto was unprofessional and disappointing! No stars from me!

    Bad service and the sale reps seem like they lost. Purchase a vehicle and never received it because they kept lying stating it was being fix. From a business owner as myself I would never treat my customers like how you guys treated me. Then you try to throw one of your sales reps under the bus. I will make it my business to see that you guys get shutdown. Shady business. Stay away from these crooks and I will let some of my friends know how you guys do in the business world. I got strong business network. ----Star

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    6 years ago

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    10 months ago

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    4 months ago

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    10 months ago

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    3 years ago

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    3 years ago

    If I could,I would give zero stars. These people assess crooks! Was sold a car and it needed a new transmission right away.

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    4 years ago

    very bad business! go look elsewhere or atleast make sure you have a technician look at the vehicle ! thousands of dollars down the drain !!

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    6 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    6 years ago

    This is the best buying experience I had. I love the fact this business took care of my older car as well as my new purchase from them.

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    8 years ago

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Used Imports Auto

    Review Highlights - Used Imports Auto

    Shopped all over for a 2013 Mercedes c300 4Matic, but Used Imports Auto gave me the most car for the money.

    Mentioned in 4 reviews

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    Motorpoint Roswell - Trailering our new Lucid Air back home to NC!

    Motorpoint Roswell

    (30 reviews)

    My experience at MOTORDOINT Roswell was extremely frustrating and disappointing. I arrived at 10 AM…read moreready to purchase a vehicle, but by 2 PM I still didn't have a car. Initially, I was in the process of buying a vehicle that had already been approved by my bank. While the paperwork was being completed, I even went as far as adding the car to my insurance. Then, out of nowhere, I was told that someone else had already placed a deposit on the vehicle--and they gave the car away. This was after I had already invested significant time and taken steps assuming the deal was finalized. After that, things only got worse. For the next four hours, I was shown vehicles that were either unavailable or not ready, with repeated promises that led nowhere. It felt like a complete waste of my time and energy. Overall, the experience felt like a bait-and-switch. The lack of communication, organization, and respect for my time was unacceptable. I left extremely frustrated and disappointed. I would not recommend this dealership to anyone looking for a smooth or honest car-buying experience.

    I had a very disappointing experience with Motorpoint Roswell in Roswell, GA…read more I spoke with Muhammed, and we initially agreed on the advertised price and a trade-in value. However, once the numbers were sent over, several unexpected charges were added that had not been disclosed upfront. First, a $999 "service contract" was included on a Tesla with only 9,300 miles. I was told it covered things like rock dings and leather wear, which made little sense to me--especially given how little maintenance Teslas typically require. I own another Tesla with nearly 100,000 miles that has never needed service beyond routine items. Next, they added $1,500 simply because I was not financing through them, stating the online price only applied if buyers used their financing--even though that was not clearly disclosed beforehand and I was paying cash. They also included Georgia sales tax, despite knowing I was purchasing the vehicle to register in Alabama, along with a $599 dealer service fee and a $159 ELT fee. By the time everything was added up, the deal looked nothing like what had originally been discussed. After reading other reviews, this seems to follow a familiar pattern of advertised pricing changing once a buyer is engaged. I would strongly encourage future customers to carefully review all numbers, ask for a full out-the-door price in writing, and be cautious before traveling to finalize a deal.

    Used Imports Auto - usedcardealers - Updated May 2026

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