I am a single mother, just moved to the area. I was promised a rate of 70$ and it ended up being…read more180$. Then the installation date was pushed back 2 weeks and I had to drop a class in college because of this. I had to miss work because they don't tell you when they're coming out. They came out and left. The only thing that has been enjoyable with this service was the Tech, he was pretty cute. But other than that, even calling in to ask if they can come back out so I didn't have to drop my class. I got hung up on twice and the communication was extremely dissatisfying, the agents were complete entitled assholes and did not care about what life struggles I was going through. They hooked my internet up yesterday and now my I need to pay MORE for my First bike in just 1 week. Absolutely horrible. I will not be staying long with this service provider. I recommend looking somewhere else if you already have enough stress in your life

Love the service. Fast reliable and the technician s are all great. Thank you for working so hard.read more

The city was doing utility work in our backyard this week and mistakenly cut our internet cable…read more Susanna came out, ran entirely new cable, and was very friendly and respectful through the entire process. Highly recommend!

Shane Beeler was my installer. He was very respectful of my home, dog and property. This guy need…read morefive stars. He not only did his job but he went out of his why to make sure we were happy. Thank you sir. Give this guy a raise you can't find help like this now day's.

Terrible Customer Service. You won't get the bandwidth that you are paying for. Not responsive…read moreto customer. They will gladly take your money though. Shame on them for not being Sparklight finally contacted me and was able to work on my issue. Better but still a little lacking. It was unfortunate that it was such a difficult process to even get a response.

your customer service people are horrible. very arrogant and non helpful. Glad we have choices.read more

I called due go a minor slow glitching issue, but I just needed to update my equipment. Apparently,…read moreI had older equipment and it was causing some delays in my service! Since updating, it's been amazing with no issues. Highly recommend and speeds are impeccable. And I wasn't even charged to update my equipment. Thanks again!!!

unreliable. No show again. Hopeless for an internet…read moreprovider. their automated system doesn't even work. If there were ANY other provide for cable, theyd be gone! $20 a mi th increase in 10 years for same service. slooooow.