I had Socket for several years. The service was erratic, and at times took a long time to fix…read more I final decided to switch to another provider (and I am very happy with them.) I had a heart attack, and was not able to cancel until the last day of the cancellation period. I discovered that Socket wasn't answering the telephone that day. They charged my credit card for a full year's service. I contacted them, requested a refund. They kept promising a refund, but it never arrived. I'd go without Internet before I ever dealt with Socket again.

Socket is a great Internet Service Provider with local tech support, reliable service, and honest…read morebilling. Most of their services don't have a contract because they believe in their service quality.

What is there to say about a company that claims to provide quality service and then can't provide…read more1/6 of that promise? I live 3000 feet from their regional office and the best they can offer is 18 mbps, and most of the time I don't receive more than 3 mbps on a dedicated line. I wouldn't recommend this company to anyone for any reason. And if you have them and try to contact their customer/technical support be prepared to talk to a rep that barley speaks English and has even more trouble understanding it.

From the owner: AT&T is an Internet service provider in Jefferson City with broadband Internet services to connect…read moreyour home to high-speed Internet so you can surf and find all your favorite things online. In select locations, we also offer AT&T Fiber which powers our fastest Internet speeds. But we're not just about Internet. We offer all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. We're a TV service provider with products that include satellite TV (DIRECTV services and DIRECTV packages), streaming television with DIRECTV NOW, and fiber-optic-based U-verse TV service. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and other connected devices. Shop online or visit an AT&T store to learn more about all we have to offer you.

The internet service they provide works as advertised, but when it comes to having and outage the…read moresupport and communication is terrible. I am in the Festus area and when I had an outage did everything, they asked for me to do but always had to reach out to them to find out what was next, then would get could be few days before someone to get to me. Which is unacceptable when you depend on it for work. If you are going to be in the area you need support in the area. Then when cancelling I called to see when a check would be sent for service not used. they were unsure and could not give a timeframe when that might happen. Like I said product work but the customer service side leaves something to be desired. Also, I did have access to my account, but I am unable to access it now for notes and billing

We live in an area that had horrible internet service until we were told about Wave and started…read morewith them in November 2021. We are very pleased with the service, speed, and have referred family and friends to them. In the past internet outage or slow service was always a problem, costs kept increasing and we had used every option available to us prior to hearing about and signing on to Wave internet. All of those past issues are no more and the time or two that we have had a question, the staff at Wave are on it and get it taken care of immediately. They are unlike big companies who could care less about their customers. We highly recommend Wave internet service!

Good company. Helpful staff when available. But the outside of this place shows how little they…read morecare about customers.

Was in there today to help a friend get a new phone. My friend has extreme and obvious medical…read moreissues. We sat at a table that CARTER and a client were at, but have moved. "We're sitting there!!" exclaimed CARTER. Client left from counter. We had to return as my friend didn't bring his phone or ID with him. Has to wait in line over ten minutes before getting help. We chose elsewhere and got a much better deal with far superior customer service. Same lack of customer care as when I was with T Mobile long ago.