Replaced iPad screen quickly and expertly. Not cheap but worth it to get it done right. Excellent…read morecommunications.

He was super nice and fixed my screen while we went over to the mall! He also gave us a discount.read more

The only person that offered same day fix and the best pricing, very kind and quick to respond…read more Although location was a little confusing, I would highly recommend.

I'd leave 0 stars if I could…read more My nephew dropped his ipad and the screen cracked. It was still functional, but we didn't want him to scrape his fingers. We were visiting family at the Lake and I googled ipad repair and found Off the Hook. I called and the gentleman said he could repair it for $90, and I let him know I'd come by the following day. The next morning, I contacted him to confirm that we were coming and and he gave me his address. Driving up, it turns out to be in a sketchy trailer park. I guess I should've turned around right there, but the gentleman sounded professional on the phone and I gave him the benefit of the doubt. We get to his trailer and the man says that he has 2 customers ahead of me, and I show him the screen and ask if we can come back after lunch to pick it up, which he was fine with. After lunch, I contact him to see if its ready and he says it will be done in 20 mins, so I tell him that I will come by soon and just wait outside. We arrive and in 10 mins he comes out to my car with the iPad. The screen looks fine but lock screen was on, which was kinda odd, but I assumed that he had to reset the iPad and then didn't have the password and for some reason entered in random numbers a few times to get locked out for 1 hr. I was unsure about paying but I didn't want to wait for an hour, and he had to leave. He let me know that there was a 30 day warranty and not to worry, so that gave me some relief. An hour or so later, my nephew tries the ipad, and the touch screen doesn't work. Ugh. I immediately contacted the vendor and sent him a video of us trying to get the ipad to work and the touch didn't do anything. He said that he was receiving another screen the next day, and he would replace it. I thought he got a defect and I wasn't too concerned. The following day, I called him mid-afternoon to see if he had received it, and he said the tracking was originally for the morning delivery but updated to 8pm. I let him know we would be leaving the lake the next day and that we planned to go canoeing, but could come early to get it done. I didn't get a response that night and the next morning I ask if he received the screen and told him we could come by after canoeing. He says it should be here today and he apologized. After canoeing, I asked if we could come by, and he said he was running errands but is trying to hurry to resolve this issue. I asked if he had an estimate, and let him know that we planned to leave that evening. He says "if i'm not back bf you head out I'll refund". I let him know that we'd prefer to get it fixed rather than get a refund. He doesn't reply and at 8pm, I let him know that we are leaving and to please process a refund. No response. The next afternoon, I told him to confirm if the refund had been processed, as I hadn't seen anything on my side and he said "Yes, it'll be done today". I don't get a refund, and for the next week, I message him almost daily with a status update, as I'm now getting concerned that we got scammed. I get different excuses; his phone got stolen and he can't get into Venmo, he's waiting for money to transfer from his square account, he's getting a loan from his bank and waiting for it to clear, and finally that he's got something personal going on in his life outside of business. Sadly, after 16 days of excuses, I tell him that I'll need to process a claim via Venmo if I'm not refunded and that is where I am right now. He confirms 6 times that he will refund me, and somewhere in there he mentions deducting the cost of the screen, which was never mentioned previously, and its defective. Do yourself a favor and go to a legit store. There is one by Andy's ice cream shop that is a normal business. Sadly, I had to learn a lesson the hard way. If you search his other reviews, there are many other issues, and he mentions that nobody reached out to him prior to leaving a review. I've given him now over a month to make this right, and I'll attach my text thread as proof so he can't say I've never tried to work it out. This is no way to run a business.

Love the print services offered. I had some cards made and it was exactly what I imagined.read more

Went in to drop off an Amazon return, only place in Jeff City that you aren't charged to drop a…read morereturn. Line was unbelievable, gave up and left. Store entry is dirty, unkept, unclean. Store often has empty shelves. Total waste. Sad, Staples should shut this store down, it hurts their brand.

The proprietor of this shop is a man of impeccable character. If George can't fix it, he will tell…read moreyou straight up that your phone's issue is beyond the area of his expertise, and those types of issues are few. His integrity is beyond reproach. He's always has time for the questions and issues that my 78 yo brain can't quite comprehend. He's a true asset to our community and beyond.

I've really gotten some good deals on the resale shop I should've read it five! It's good to check…read morein frequently to find the steals!!!

Cellcom Tech Repair - Would not recommend. I called and…read moreasked if I could get my phone repaired because my phone fell out of my pocket and the screen hit a rock, which caused the screen to have a big white line from the top to the bottom of my phone. He said he could get it fixed and it would only take an hour. When I took it in he realized that he didn't have the screen for it, but could get it overnighted so that it could get done the next day. I thought that was reasonable and agreed. Over the next three days I kept having to call and he would tell me one excuse after another of why it wasn't done. First 2 days he said that the screen wasn't on the truck. The third day that I called and started to lose my patience he finally admitted to not ordering it. He did promise that if he didn't get it fixed he would give a full refund. Finally on Friday I got to get my phone back and there was someone else in the shop. When I got home, I had realized that the screen wasn't right because it is suppose to be from edge to edge. This is not the case. There is clearly a thick black outline around the screen. Not only that but there was a small flicker of a line that shows up every now and then. But to make matters worse the back wasn't even glued on. I called and told him the problems and told him I wanted my money back on the same day which was Friday. He said that he was out of town and that he would give me the refund when he opened back up at 9 on Sunday. When I got there, he wasn't there even though the open sign was lite up. I had to call yet again and he said he would be there in 5 minutes and then promptly hung up on me. He did show up within the 5 minutes and when I went in to show him the phone he said well everything is functional and that he doesn't give refunds. I tried to show him the flicker of light and the edge around the phone but he just kept saying it was functional. He then said that I would then need to call his lawyer and started walking out of the shop. This was a very frustrating situation and it was not resolved like it should have been. I know that sometimes we all have off days, but you should still stand behind your work.

I have a great working relationship with Terrell the owner of this business, He is an honest person…read moreand I would recommend his business to those that need cellphone and tablet repair.

Went here to get my iPod fixed. Three times. Every time I come here they're either closed or no…read moreones in the store. The hours on their Facebook say their open but they never are. Why do they even have a store if they are never open? I guess I will go somewhere else if they don't want my business.

The number listed is a wrong number, worthless! If I wanted to write more I would, but this dang…read morething wont let me post my review

Kevin was great. my wife and I are on a road trip and her ipad stopped charging. Kevin ordered the…read morepart overnight and UPS was delayed due to weather. We looked at repair shops at our next destination but again we would be at the mercy of UPS (and also spending $30 to $100 more than Kevin quoted us). We decided to stay one more day, UPS delivered, and Kevin had it back up and charging within an hour or so. My wife is incredibly grateful as am I! Great business, I highly recommend it!

Kevin installed a screen for me did a good job at a fair price, Had an issue with phone after that…read moreand he took care of it immediately. Great service I am pleased.

I went to have my screen replaced on my phone. I've used these services previously. This store is…read moreno longer there. A person next door told me they had closed 2 months prior. If business no longer open, take down the website.

Called about my wife's phone taking a swim, they got me in quickly and had the phone dried out and…read morea new screen installed in about 30 min. The young lady that helped me was very friendly. And this all happened in the last hour of them being open for the day. I will definitely go back if we have phone issues again.

Terell responds quick, and is very knowledgeable. We have a critical issue at one of our…read moreproperties, and he was willing to add us to his schedule today!

Fulton Computer Solutions is no longer in Business. CCS Tech repair took over the business for a…read moreshort while until they shut down their business. They now do business from home as Dickerson & Dickerson INC. They have bounced at least one check to a contractor, failed to return equipment they borrowed and they have questionable business practices. I do not recommend anyone claiming to be Fulton Computer Solutions, CCS Tech, or Dickerson and Dickerson INC to repair your cellphone or computer devices.