I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

Friendly knowledgeable service, quick repairs, and very reasonable prices. They were amazing and my…read morephone is finally fixed!

Cracked less than a month later, AND I did not even drop it, and it cracked. DO NOT GO HERE…read morePaid $300 and did not even last

Good food, good service and able to have conversations with friends you are with. The Fix is clean…read moreand a pleasant decor and the friendly service makes you want to return.

The owner contacted me and was extremely helpful and willing to resolve the issue, he set up an…read moreappointment for me to have someone look at the frame of my phone and either fix it (for real) or give me a full refund so i can send to insurance. The full fix was going to take days cause they'd have to gut the whole phone and on the phone this was never mentioned. I was told that because i also had a battery put in (which was aftermarket and had information smudged off of it in two places i noticed) that i would only be refunded $140 of $180. Sure you put in a new battery, but i cant really use it..i'm sending it to insurance (Which will cost me $200 deductible ). so i can have i truly fixed phone. I wish i could give a better review, but they weren't going to help me until i gave a negative one (initial offer was only %15 another 139 charge). And i'm still out $40 and right back where i was before. The initial person looking at my phone apparently thought the bend in the phone wouldn't effect another screen as it had the last. The actual technician seemed very knowledgeable. All in all unfortunate, but a huge hassle.

Absolutely pathetic with the work they do. I went to get the top screen of my 2ds xl replaced,…read morewhich was the only thing that was broken, only to get it back with a cracked bottom and top shell, dust/dirty bits that are inside the stop screen, and the bottom touchscreen's touch not even working! I brought it back to them to get the bottom screen fixed, and after I got it, while it senses taps, the touches are never in the right place, even with me calibrating it multiple times. Absolute waste of money. Their student discount, is abysmal, and the service is just so bad. More things are broken getting my device back, than what was originally needing to be repaired. I recommend looking at another repair shop and staying away from this one as much as possible. Spend your money on a better service, and for those who actually deserve it.

Great service. Nice cheap…read moreComic books. Good discounts. Nice stuff. Good video games. At stuff. Really cool. Comic books.

Awesome video games, movies/shows, card shop located right next door to Target. DEFINITELY worth a…read morebrowse whenever you're in the area and the only card shop in the entire city! Customer service is great - the employees are so friendly and quickly pick up on if you're a returning customer and build some great rapport. They are just as passionate about playing/using the goods that they sell, which we love to see! Card selection is pretty sweet in the way of Pokemon cards. They might not always be in the best condition, but their pricing is typically very fair when it comes to these kinds of shops, so we respect that. They don't typically have pricing listed on the card sleeve though, so you either need to ask or sort of make the gamble once they ring it all up, which is a bit peculiar. My favorite part of Video Games Etc is the fact that they are always running "sales" of buy 6 cards, get the 7th free or buy x amount of used dvds, video games, etc. and get your next one free. It's very similar I would say to 2nd and Charles kinds of deals and gives the vibes of being a smaller 2nd and Charles in general, which is lovely to see!

Disgusting and disgraceful customer service. Us cellular has been spending millions in their add…read morecampaigns but till they dont hire the right people no one is going to use their services. I went it with intent to port my number from another carrier to us cellular but I am glad I didnot, I was never acknowledged even though there were like multiple employees standing. Gave them eye contact and waited for almost 20 mins, still no one asked anything or acknowledged. Walked out and never coming back to this store.

The customer service is very very slow. But once you get in to speak to someone the sales people…read moreseem nice. Cellular service sucks 1/5 stars! If I leave the state of Iowa I can't call or receive calls! I'm counting down the days I can go back to AT&T. Overall I'm giving them 1/5 because although the customer service was good I don't go to them for customer service I go there for cellular service.

Horrible Apple care service. They refused to let us drop phone off early. No reason makes sense…read more Then our appointment wasn't honored waiting 40 minutes. Even we asked a guy and he said 4 more minutes and still nothing. Vast vast majority of my reviews are 5-star. Only do 1-star when service absolutely fails. Apple fails again Ok so they were late, then let us know it would take until the end of the universe to fix the phone, oh but here's the trade in value so instead of a simple $30 screen replacement, we want you to drop $500 toady on a new phone. Actual scam. Beware

Made the mistake of taking my iPhone to verizon ... it was not a good experienc! Thanks to BROCK a…read moret The Jordan Creek location all is now fixed. Great service and super helpful- thanks Brock!

Absolutely amazing shop! I had called 3 other shops for a quote on an iPhone 11 and these guys were…read morethe best price! They also finished my phone in 30 minutes and gave me a tempered glass screen protector! I will be back!

Literally brought my iPhone X back to life. Another shop up the street attempted a charging port…read morereplacement and sent us home with a completely non-functional phone. William dug into it, found the issue and had the phone good as new in a day. I'll never go anywhere else again!! Outstanding quality and service!

I have been a member since the beginning of the century. Thay have always been prompt with…read moreservices, which isn't needed much since the phone never goes out and I rarely have trouble with my internet connection (If I do there is helpful phone support) Excited to get fiber to the house in the future. Very good services for being 7 miles from town (10mbs internet). Have neighbors not in their service area that have have no options for fast internet. Highly recommend.