Obviously the bad comments are from the competition! These people are kind and I'm very pleased…read morewith my iPad mini Digitizer screen and the price was Excellent! As for James C on his cracked iPhone 6, I don't believe that the company won't fix the issue seeing that it's a screen and not data Manipulation. And the iphone 6 was no doubt Jailbroken. Go online and check out the "error 53".

They do Galaxy S8+ screen repairs. When my GF brought mine in, the gentleman pointed out mine had a…read morecracked glass protector, not a cracked screen. He could have taken advantage of the situation but was very honest! Careful with these new glass screen protectors, if they break, theyll save your screen but may give you a heart attack because they look just like a cracked screen! The associate took his own time and carefully cleaned the broken aftermarket protector remains off the front of my phone for her, not a fun job, free of charge, so she could bring me back a phone I thought was broken and needed $250 of work. I later stopped by myself and he was happy to supply me with the only Samsung S8+ case I've owned (out of 3) that properly protects the vulnerable curves on the glass. The new "Otter" thin ones aren't as good as what Cellaris sells for that phone because the case needs to protrude beyond the glass. By fitting a case, turning over the phone and sliding a slice of paper under my phone, the guy proved my phone was protected. What's even better is that all my side buttons work perfectly with ease and precision, unlike the similar priced ($20's-$30's) ones at the yellow and blue box store next door, which are rediculously gummy and hard to press. Sure, for $59 bucks you can get a proper 2 piece rubber and composite shells with precision cut-outs for volume and other side buttons at Best Buy, but the ones at Cellaris are as precision made, and also 2 piece for half the price. This is important when taking screen shots or using the "Bixby" button, turning down volume etc. Then he really went above and beyond by applying a glass screen protector onto the front of my phone for me he noticed I had, even though I bought it elsewhere. Thank you for doing the precision job on your own time, you obviously enjoy what you do. You were honest, then saved me money, sold me a superior product and I walked away with a totally protected phone with buttons that function just as well as one without a case and protector. As to some of the other reviews I think it's unfair to blame someone for cracking your phone when it could have happened at any time, no one knows when it occurred, probably before you got your case and no one can say for sure it happened when the guy put yours on so a 1 star review isn't fair and is just venting about a busted phone. I can testify the guy is very careful and didn't let me try cases myself, he insisted they get properly installed even if just to see a style. And as for reviews about Apple messages, Apple does NOT make it easy to get work done outside of their own overpriced Apple stores ($800 for new full new glass on the iPhone X check it yourself!). You say he won't answer the phone. Well he works alone I bet if you brought it in he would make it right.

I have been in US Cellular customer for almost 30 years. I've had the same phone number with them…read morefor 28 years. Up until recently I have always received great customer service. After the merger with T-Mobile and a new manager named Maria Remillard that has all disappeared. I bought a brand new Samsung Galaxy s25 2 months prior to the phone completely dying. I went into US Cellular and spoke with a great representative name andrew. He is awesome. My only option was to mail the phone back to Samsung at which point I would be without my phone for 7 to 10 days. I work as a US Coast Guard licensed Captain as well as I do training and safety and rescue a lot of my jobs are same day or I get to call the night before. I also do some other things that are very reliant on my phone. I had to buy a second line and the second phone to make sure that I had a phone because US Cellular of Augusta on Senator Drive did not have any options for me to have a loaner phone or anything. They just expected me to go without my phone keep paying on it and keep paying for my service was absolutely nothing . It was escalated to Maria who is the regional district manager and she did nothing. Of course when Samsung got the phone it turned on and they sent it right back. When I went to activate that phone it died again and it went back into US Cellular where the amazing representative name Andrew helped me again. I asked for a new phone and I said this isn't fair now we're going on a month. I was told that his regional manager would not help me. He would not give me her name because that's company protocol but I found it by googling. Her name is maria. She has treated me like garbage. I still am without a phone over a month later. She does not care that I have an important job that I need a phone for she does not care that I was forced into buying a second phone in the second line she does not care that my phone is broken she does not care that I'm still paying on that broken phone and for a service I cannot use. She has offered absolutely zero options with solutions. She simply said that I went past the two weeks that her office guarantees my phone. I said with a customer that has been paying you tens of thousands of dollars over 28 years there must be something you can do to help me out? I still sit in the darkness. I'm filing a report with the Attorney General's office that I already started and will be following up. US Cellular makes so much money and they're making money on me right now on stuff I can't use and they will do nothing to help me out. I simply asked for a new phone . I asked for a credit on the time on my account that I have lost when I was paying for it that I couldn't use it also a credit added for the three days I now have invested in trying to get help from us cellular. She has denied all of it. Absolutely one of the most horrible customer service experiences I've ever had. I will be filing these complaints at the Better Business Bureau the consumer protection division at cfpb the Attorney General's office and I'm going all the way up the food chain at us cellular. I told them many times I studied law in college and I told them if they didn't help me they would paint me into a corner and they literally just basically told me to pound sand. Seems like a good customer service district manager would say look give him a new phone this happens once in awhile but no I've been offered no assistance. Still have a dead phone still using the second line I had to buy and I am more than angry now. I would highly recommend staying away from them because with this new district manager Maria , US Cellular is not where you want to go get your phone.

Had been going there for years to update my phones and service…read more My last time in I was sold a plan that the rep told me would only increase my bill by $40-$50 per month. When I received my statement my monthly payment increased by over $100 a month. Plus they have this tactic they use when you buy a phone or service, the rep goes and gets hundreds of dollars of extra accessories and starts ringing them up like you're getting them included or part of some deal. This is just their sneaky way of trying to drive up their sales. There is no deal. I want to back to complain about being misled. They fed my a line about if you do this, this, and this then your monthly payment would go down. I did those things, only to get an email from US Cellular saying Sorry, nope. I was fooled there twice. There won't be a third time.

The Cell Phone Medic is the number one phone store that I've been going for 15 years. Highly…read morerecommend!

Everything! Glenn new exactly what to do to fix iPad -- was in a real jam with work. He fixed it in…read morebarely minutes! Love these guys!

The price goes higher and the service is lower. Belgrade Maine has some of the worst in the…read morecountry. The Augusta store agrees. Hey Verizon, Get off your butt and do something for your customers.

I want to tell you about two great employees you have in your Augusta store. I needed answers to…read moresome questions about my bill and I wanted to buy a new IPad. Wyatt Brann and Elle Oja answered all my questions and helped me order a new Apple Air. They were pleasant, knowledgeable, efficient - so very helpful. In the past I have left the store confused and frustrated. These two were just great! Thank you for finding them to work in your store.

Excellent people and service. I have had service for years with USCC, we switched to another cell…read moreCompany with in a week we switched back to USCC.

I had an outstanding experience. Matt and Sam were friendly, helpful and professional. They didn't…read moretry to upsell me anything I didn't need and were informative with my best interests at heart. I can't say enough good things.

went into the Brunswick store, nobody in there and took the lady a hour and half to purchase a…read morephone. I think her name was Jill, didn't open the phone myself, she kept everything on her lower counter. she sold me the mini 13 iPhone, wanted the 13. returned it the next day, she told me it was her fault. was charged a $50 returned fee and my $440 refund on my trade in phone was not processed . Jen the manager said I should of made an appointment . Joe