They fixed up my old iPhone and made it usable again. They got the item repaired the next day…read more Would use this business again.

On Feb 6, 2024 I took my computer into the shop for a free diagnosis. I explained the problem and…read morehe immediately said the problem without testing anything....the power supply went bad. He said I had to pay up front since the part has to be ordered. He said he would order it that day, it'll take 2 days to come in and it'll be ready by the following Monday 2/12. I paid $139.10. On the 12th, I checked in and was told the part wasn't there but it should be there the next day. On the 13th I checked back in again and was once again told the part wasn't there and he would call me when it's completed. Of course I'm upset by this information as he's not communicating unless I show up to ask. That's when he blames it on the owner of the business claiming she is the one who orders everything. I was told it would be ordered the previous week and it would take 2 days to come in. He wouldn't give me a refund as the paper I signed to agree for the repair stated no refunds only store credit, which was in small print and he did not verbally say this to me. He said he'll call the owner again to get an update. He did call at 5:18pm and said the part will be in Friday 2/16 and he'll fix it that day. I waited til 4:30pm on 2/16 and finally went up there to check once again. This time he said the part came in and he replaced it but that didn't solve the problem. The only other option is the mother board needed replacing. So I could wait til it was ordered, shipped and came in. So basically I paid for a new power supply that was NOT the issue. I couldn't be refunded for a part that wasn't the problem, and the computer STILL isn't working. Almost 2 weeks at this shop, buying random parts without testing anything, I feel I was completely scammed by this company! My final result was leaving with my computer and the power supply I had purchased that wasn't needed because I didn't want store credit as i'll never support that local business!!!

Service is awful. Employees try to upsell you on latest model for upgrade with poor knowledge of…read morephone equipment. Said my phone was worth one price for trade in and a few days later tried to tell me they never said that and offer a lower amount. Need to learn actual facts about the phone options and not make it up.

Love this store, the staff are always so helpful and pleasant every time I have been there for any…read moreproblems or purchases for my I phone. They go above and beyond to see that every customer is fully satisfied before leaving the store. Highly recommended !.

This place has terrible costumer service! I purchased gift certificates and the first time I went…read moreto use them the person told me they were not sure if they wanted to accept them to come back when the owner was there. So I returned to a rude lady who was not happy about the gift certificates the only stipulation was u could not use them on Apple Branded Products.... I assumed that was any product manufactured by Apple.. But not this place they would not accept them on att chargers, life proof cases etc non of which is manufactured by Apple. The things I picked up on my first visit would not even total $100 I had $200 in certificates so the second visit I made sure I used the whole $200 even though I have an apple phone I did not lose I only paid $60 for $200 worth of certificates and I will sell or donate the $200 worth of merchandise I got if they were not so rude I would not have been so bent on spending them. I would not recommend this place it's cheaper to buy your accessories of eBay!

He has been my "go to" computer/iPhone guru for years. Skilled and helpful. Always friendly and…read morewilling to guide a technically limited customer. Fees fair.

My MacBook needed a battery replacement. Arthur replaced the battery and had the machine back to me…read morein under two hours; he even cleaned up the keyboard and screen. Nice guy--good work.