Absolutely terrible. We arrived at the store at 3 pm. When we tried the door there was a sign that…read moresaid "out for lunch". So we figured they must be understaffed, we'll come back later, no big deal and that we'd give them the benefit of the doubt. We waited in the car for and hour and a half, while at least 15 customers attempted to enter. We finally gave up and drove away at 4:30. Don't come here. Update: went back the next day and Victor was extremely helpful. There were many customers that entered the store and he was able to balance helping us while also attending to other customers.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Excellent service, trustworthy, with customer service and satisfaction at the core of their…read morebusiness. I highly recommend this business.

My daughters iPhone's screen became cracked while on vacation visiting our son at Offutt AFB. these…read morefolks not only fixed it correctly but fixed it in only 20-minutes. Awesome job and decent price.

Amar Tumeh the manager for the Lincoln south and Lincoln north stores decided to fire me because of…read moresomething I didn't do. He complained to me about the payment report being messed up even though I told him and Ashley the assistant manager about it being messed up multiple times. The real reason why it was always messed up was because of the new hire. he was always messing up on things every single day and he didn't know how to do anything. And he was supposed to be trained by amar. The new hire said many times that he didn't know what he was doing giving more proof that amar didnt give him the proper training that he needed to be left alone at the store by himself. And for every mistake he Made I got blamed for them. I made sure to call amar or ashley every time something was wrong and amar would come to the store to fix the problem and still blame me for it being messed up even after he fixed it. But amar was just looking for reasons to get me in trouble. There were times when a co-workers would sign into the wrong store when putting things into the payment report which messes it up amar knew about this and still blamed me for it being messed up. And the crazy part is the new hire knew amar since high school so I feel like for that exact reason he wasn't checking him on his mistakes and was only blaming me because they're friends. There have been many times when I asked him about my checks not being right and he would tell me that everything is how it's supposed to be. But then I figured out that there wasn't no overtime and that he would go onto my payclock and change my hours. My shift started at 2:00PM every day and before I knew that there wasn't overtime I would come in early like around 1:30PM and clock in around 1:33. But then I noticed on my payclock it showed that I clocked in around 1:40 and sometimes 1:50. and this was going on for a long time. So I wasn't even getting paid for the time that I was getting clocked in. And I wasn't the only one he was doing this too. he was doing it to other co-workers as well and thats when I know something was up. And there was one point in time where he would talk real crazy about Ashley the assistant manager almost causing her to quit her job. And when she figured out that he was talking crazy about her behind her back she called the regional manager and told him that she was putting her two weeks in. But then a few days later she magically got a pay raise so she didn't quit. Ashley told me a lot of things about amar and at first I thought she was just being rude about him but then I started seeing it for myself. every single thing she told me about him was true. I feel bad for anyone who has to work with amar because once he starts feeling some type of way about you he will try to find a reason to get you fired. Or he'll make you want to quit.

I have always been impressed with how knowledgeable the staff are here and their willingness to…read morehelp you find exactly what you are looking for. I have to admit I don't buy as mush music as I used too, but when I am looking, this is the only place that I go. On the flip side they were phenomenal at helping me with phone service! I think over the years i have bought half a dozen phones from them, and when I was with Cricket this is the only place I trusted to get a properly flashed phone. They were always willing to help, and if there was a problem they were quick to rectify it!

Lori was very helpful when we picked up our phone. She explained everything and gave us accurate…read moreinstructions on how to complete the set up of our new phone. We were waited on right away and out within just a few minutes. Great store! Great staff! We will definitely go back to this store when we get our next new phone.

If I could leave no stars I would. This place is s the worst. Not only did they screw us over when…read morewe were upgrading our phones but they also defrauded my elderly in-laws out of over $500 when they went in to cancel a phone line and an employee opened up a fraudulent account using their bank number, then 8 months later refused to let them cancel the account. DONT GO HERE.