Quick and easy service. H.K. Was very helpful, helped me repair my iPhone 16 pro max screenread more

he doesn't use oem parts and will not tell you until after the service when you can do nothing…read moreabout it. in addition to this the replacement screen came with a host of issues and wouldn't work within the first 2 days of it being replaced. this included burnt pixels, the screen would freeze, it would show static, and it made my phone overheat.

the 3 guys who helped me get a new iPhone 17 today genuinely showed me the best customer service I…read morehave ever received! One guy even stayed to help during his lunch break :). They took one look at my phone screen and knew it was time for a new one... The first guy who helped was my age and stayed on the phone with my mom who was being slightly difficult to help her download the t life app so I could get a phone to make monthly payments:)

Lane was so helpful! We had a very frustrating time trying to switch from AT&T to T-Mobile, but…read moreLane did everything he could to help us, and kept us from losing our minds. The rest of the staff were friendly and knowleadgable. Would recommend coming here!

Total lack of adequate staffing and allow people to skip the queue. Always reminds me why ATT…read morecustomer service is total crap

We went to get a new phone for business use earlier this month and Sam took great care of us! He…read morewas very helpful and professional and he asked the right questions to ensure he met all our needs. Sam helped my uncle make his existing personal phone more user-friendly and checked to see if there was a cheaper plan for my husband and I. He gave us all the discounts we qualified for in terms of accessories and plans. His approach was consultative rather than pushy, which was refreshing. We will definitely go back to this location and ask for Sam when the need arises!

0 is real rating. Verizon is worst cell phone company I ever dealt with. Don't use them as they lie…read moreright to your face and do NOT give a Military discount and I tried canceling my account and they hung up on me, I drove in to a corporate store and they would not cancel my account either. They are desperate for customers but don't believe anything they tell you and run the other way!!!!

Bixby on Samsung suddenly appeared and after an hour of trying to turn it off, searching forums on…read morehow, etc. we were stymied. Last ditch effort - go to Verizon store where phone bought. Young lady at Verizon store in Columbia MO immediately understood problem (apparently more than a few people experience this.) She was able to show us how to get past the different interface that occurs when Bixby Talkback in charge, and where to change settings to turn it off. Saved us hours of searching for the big clue - use two fingers to swipe not one when the talkback interface is in charge. Great service. Thanks!!

They fixed my iPhone 7 Plus, really happy with the quality of the screen and the work they have…read moredone on my phone, strongly recommended for any repair.

Terrible service. A Hispanic employee claimed she overheard me talking to my friend and didn't like…read morewhat I said; consequently, she told me I couldn't make a payment at this store or receive their services--as if she personally owned the company!

Last week I had a not so good experience at this location, with whom later was identified as as a…read moresales associate named 'katie' for Cricket at this location! Before the initial incident with the Sales Representative, the store was closed!! Contacted customer care to report the incident, asked for a manager to contact me and still no call.. When my bill is due, it's paid. And I've been with Cricket for years now. However, Cricket assumes that it's okay for their sales associate to act unprofessional and very rude to the customers.. I've never experienced what I experienced that day at Cricket on Grindstone. I was appalled as I heard and watched it unfold.. I absolutely do not recommend this location at all!!

I called to ask about activation and was told I needed to pay $20. plus. When I again questioned…read morethis, the guy hung up the phone. RUDE.

From the owner: Switch today & enjoy America's largest 5G network.read more