1) None of the trams run often enough to be actually convenient (2007-11). 2) The trams have no radio up front so, to survive the boredom of their job, drivers have to blare the music (or sports or whatever they like best) so they can hear it over the roar of the bus engine. This volume is frequently annoying (local neighborhood lines, HSC, Union Station) but can even be to the point of eardrum pain for passengers on the Marina Del Rey shuttle (2010). Management acknowledged the problem but implied the problem was unsolvable. 3) Unskilled drivers accelerate fast enough to knock over students not yet to their seats, run red lights, actually close doors ONTO entering passengers, and management was hiring some extremely rude and uncouth people to drive 2007-2009. Drivers do seem to have improved in 2010/11 - though I use the service less regularly and could be mistaken.
All events were not just repeatedly but consistently experienced in the year listed. read more