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    14 years ago

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    Collierville Arts Academy - The Nutcracker Performance

    Collierville Arts Academy

    3.6(9 reviews)
    5.1 mi

    If I can give this place a zero I would because of the lack of communication and disrespect from…read morethe owner and staff. Because you have to put your card on file when joining the school they have access to charge your card whenever. When I noticed I was charged an extra $55 in the month of November I asked Ms.Julie the director of the school what the charge was for. She told me that it was a custom fee for the recital in May and if we decided to not participate in the recital that we will be able to apply the $55 towards tuition. Later I decided to withdraw my daughter from the school. I asked them to apply the $55 towards the last month they charge upon withdrawal. Expected to be charge an additional $20 being that a months tuition is $75 and clarified with Abbey the Receptionist when I turned in my withdrawal form. To then be charge then entire $75. Still believing in the good of people and ethics in their business I figured I would call and explain what had happen and everything would get fix. Instead they never picked up or return my call after leaving a voicemail. Instead I received an email from Ms.Julie stating that costume fee are non refundable. Even though I wasn't asking for a refund I was simply asking for the charge to be applied towards tuition being that my daughter wasn't participating in the recital. I tried calling multiple times and still no answer so I decided to take a trip to have a conversation with Ms.Julie. Ms.Julie was very condescending and continued to interrupt me while I was trying to explain her the entire situation. She ended up cutting me off mid sentence for the last time and dismissed herself. My 5 year old daughter who looked up to Ms.Julie and was attending her class for several months was doing the potty dance and told me she really had to use the restroom. I started to walk towards the restroom with my daughter when Ms.Julie told me my daughter her former student is not allowed to use her restroom she needs to go next door to the gas station. My daughter was very hurt and I was disgusted. I am happy with my decision of withdrawing my daughter from this school. It was never about the money for me, rather about ethics and professionalism which clearly they have none at the Collierville Arts academy. These people don't accept honest feedback only compliments. They never admit to any wrong doing and never apologize.

    Excellent place for all three of my daughters to learn classical ballet, jazz and tap! They also…read moreenjoy taking music lessons there!!! This place is a gem in Collierville with super kind and well trained staff and a super clean facility.

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    Collierville Arts Academy - The Nutcracker

    The Nutcracker

    Collierville Arts Academy
    Collierville Arts Academy

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    USA Karate - karate - Updated May 2026

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