Stop on a road trip and tired from driving. Hotel was near highway and no reservation. Clerk on…read moreduty had very few options for me but for one night it was no big deal. 2 queen beds vs usual choice of a King. Offered a senior discount without being asked which I was grateful for since I was unfamiliar with the brand. Hotel was utilitarian not very attractive nor modern - guessing it may have been an old roadside motel before a Best Western. Very clean. Room had comfortable beds and decent linens and sufficient outlets for our appliances and devices. Breakfast offered free.

Better customer service/accommodations/modifications when an error is made in booking. Due to…read moreextremely negative experience with manager, I will never book at a Best Western hotel at any location. Sincerely, a lost customer.

There could be a lot of improvements. I understand over a year ago a car drove thru a section of…read morethe hotel and broke thru the water main etc. So yes I feel bad that they have had some hardships but they reopened the hotel before they should have. I am handicapped and I need to use an elevator, stairs for me are extremely difficult. Besides trying to carry a bag or two I also need my cane so climbing stairs is hard. We get there and the first thing is we do not have an ADA room and our room is on the second floor and the elevator does not work. My husband wanted to leave but it was after 10 pm and I was exhausted. The gal at the front desk was the only working employee when we got there. Kelly (her name) was trying to sign in so she could print up a receipt and she cannot sign in because she does not have a sign in number, name or whatever. She then has to proceed to call her manager who she manages to wake up from a sound sleep. It makes absolutely no sense to leave an employee alone and not give her the tools to do a good job. She was embarrassed that it took her so long to do something simple. Anyway, Kelly carried my bags upstairs which was very much appreciated. We were at one end of the hallway and I took my ice bucket and came and off I went. I kept seeing the vending sign with the arrow. I finally get to the end and there is another vending sign with an arrow pointing down the stairs. Wow was I . Kelly asked if there was a problem, I explained what happened and she promptly came upstairs and got my ice bucket and she brought me ice. Had it not been for Kelly we would have left. The final straw was wanting to take a shower and I couldn't because I couldn't step over the tub. These problems are the reasons I only gave it 2 stars. If I could give stars for your customer service at the hotel I would have given 5 stars. By the way your coffee in the morning was undrinkable

-- The Staff Deserved Better Coworkers (Specifically: Cleaning Staff)…read more Let me paint you a picture. Sticky carpet. Stained sheets. A towel in the shower that appeared to have been there since the Clinton administration -- stiff, yellow, and aggressively crunchy. Tub with yellow spots. A cigarette burn on the toilet. Wet shower curtains that felt like a dare. Oh, and ants. In the room. A whole situation. The breakfast bar was an act of optimism. No hot food. Minimal fruit. The coffee was so weak it was basically a rumor of coffee -- a vague suggestion that somewhere, at some point, beans had been near water. The pool: closed. Now, here's the twist: the STAFF was wonderful. Warm, helpful, genuinely nice. They are carrying this entire operation on their backs, and they deserve support staff who actually clean things. Bottom line: cute idea for a hotel. Needs a deep clean, a new coffee ratio, pest control, and possibly an exorcism for whatever was in that shower towel.

We are staying at Marriott's Willow Ridge, Branson and our 1-bedroom is immaculate, well organized…read moreand has a roomy patio!! We've enjoyed the activities of the area even with the inclement weather and the wine & beer tasting ! The Activities Director, Massimo organized the activities well and took time to talk with us and Michael greeted us at the front desk and was thorough and pleasant in preparing important information and answering questions for us!!!

I'm a longtime Marriott loyalist, but this stay at the Marriott Vacation Club in Branson, Missouri,…read morewas one of the most frustrating experiences I've had with the brand. Short Version: If you are staying for a short time period avoid the "timeshare treatment" and fees. The housekeeping and room size won't make it an enjoyable experience. Book a true hotel that can help make your stay comfortable. I booked a smaller room directly through the Marriott website for a 3-night stay. Knowing the room type, I specifically called ahead to confirm we would receive daily housekeeping. The representative assured me we would get what they called a "daily tidy" service. After the first day, we returned to an untouched room. When I called the front desk on July 17, 2026, I was told they only offer every-other-day service and that the "daily tidy" description was "misleading" (their words). They clarified it was simply a limited clean every other day. At that point, it was too late to change anything, so we made do. The next day we returned around 3pm hoping to nap and shower before evening plans. The room was exactly as we had left it. At the front desk, staff explained they have until 4pm to service rooms and prioritize checkouts over stayovers. While I understand operational realities, I was surprised and frustrated that nothing had been done by mid-afternoon. The same associate I had spoken with the day before rolled her eyes at me, which only added to the poor experience. No one seemed to view this as an issue worth addressing. I asked if they could at least bring fresh towels to the door so we wouldn't have to vacate the room. Shortly after returning, we received multiple phone calls from the front desk and a housekeeper knocking--disrupting our attempt to rest. When the housekeeper arrived, she only had one towel initially. She later returned with towels but no hand towels or washcloths. By then it was too late for any meaningful tidy. The room also had a persistent musty smell, likely made worse by damp bath and beach towels hanging to dry. As non-timeshare guests, we expected standard Marriott service levels rather than reduced attention. We didn't stay long enough to use laundry facilities or most amenities, but the pools appeared well-maintained and the game room was clean. Unfortunately, those positives couldn't make up for the core failures in housekeeping and guest service. Over the past few years I've been shifting more toward Hilton properties, which have felt more dependable and consistent. Every time I give Marriott another chance, I end up disappointed. This was the lowest-bar experience I've had in a while: I simply wanted basic daily tidying and towel service so the room wouldn't smell musty. Even my younger children, who don't travel with us often and loved the big pool, thought the overall stay was disappointing. I waited for a manager follow-up or even a simple morning check-in from the front desk, but nothing happened. It seemed the 4pm deadline was all that mattered. I hope Marriott Vacation Club reviews these processes. Housekeeping communication and service standards need clear improvement to match the brand's reputation.

Clean Rooms, attentive, friendly and caring staff, quiet, washer and dryer on site, easy access,…read moreconvenient location. This is a well lit area with a Walmart across the street, a gas station next to the hotel (with an access road to the gas station) and an auto parts store directly across the street. I would recommend this hotel to anyone traveling or just needing a 'get-away'.

My family and I were VERY impressed with this motel…read more The cost to stay here was exactly the same as the Super 8 across the street, where my aunt stayed but we stayed here because they allow pets! The charge for the 2 dogs we have was just $10 extra a night! And that's just where it started. The owner and his wife are incredibly sweet and helpful. The room was exceptionally clean, especially for a motel. The shower had plenty of really hot water and had excellent water pressure. The room came with a fridge, microwave, coffee, tea, coffee pot, iron, ironing board, hair dryer, etc. We have no negative things to say about this place. Best motel we've ever stayed in!

Excellent place to relax at the spa !!!! Very high end treatment ... rooms are very nice clean and…read morequiet ...Casino was ok ... buffet is good. Smoking in casino just nasty smell ... Easy to get into and out ... they give military discount for rooms and food ... Really pretty place to just hang out at ! Indoor pool and hot tub... !!! Going back !!!

You can improve by getting the reservation right. I stay quite often, but this time they managed to…read moreput it under my wife's name. Complete B. S. You have to wait in line for a long time to begin with. Then they make your wife come back because they screwed up. Further more I always ask for a certain room number. The last 2 times it's always taken for some reason. The ice machine on the 7th floor has been broken now for at least 2 years. It's either Bad management or the people here just don't give a crap!!!

My husband surprised me with a stay here as part of my Christmas gift. I was really impressed and…read morehope that we get to go back again soon. First, we stayed on December 26th. Even though it was the day after Christmas and they had no other guests, the owners, Mark and Dixie, were still nice enough to open up their B&B to us. The drive to get there from North Springfield was beautiful - very pastoral. This area, just outside of Rogersville, is called Compton Hollow. I was a little surprised when we pulled up to see that the B&B itself is in a building with metal siding and roof. However, the inside is as warm and cozy as you would ever want, with hardwood floors, beautiful wood trim, a nice little table for eating or playing games, and a large comfy couch for visiting, watching TV and movies (they have a vast library) or listening to music. Mark gave us a tour, and the rooms are all well decorated and appointed. Each has a country feel, but they all very slightly on different themes. We stayed in the Panther Valley Room, which seemed to be the most romantic. It had a huge and very comfy king bed, a two person air tub, as well as a full bath with a shower. There was bubble bath and many other personal care items provided, plus a bowl of chocolates. The building is built on a hillside, so you enter on the upper floor. Downstairs, there is a huge, beautiful kitchen where Mark makes huge, beautiful breakfasts (and sometimes dinners too). There's also a large dining table and space for groups to gather, as they often host quilting and scrapbooking retreats. We had very limited cell service on our Verizon phones (which was a good thing for helping us to unplug), but the free wi-fi service seemed very solid for the hour or so that we used it during our stay. The weather was cold and rainy, so we did not get out and enjoy the 40 acre property during our visit, but we did see that there is a nice big wooden deck at the back of the building that looks into the woods and is used for weddings. Mark said that they are working on creating trails through the property for visitors to enjoy. Mark and Dixie are the nicest folks you'll ever meet. We chatted with them at breakfast, and it was like talking with old friends. I loved everything about this special place.

Relaxing, comfortable, and welcoming are just a few words to describe this hidden retreat in the…read morecountryside. From the moment we arrived we were impressed with the facilities and ambience at this B&B. We came in after dark and had no trouble finding it with the help of Google maps. We were greeted by Mark and his wife Dixie who were lovely, welcoming and very helpful! My wife and I enjoyed a complimentary spritzer as we soaked in the hot tub and later enjoyed a movie while laying in the comfortable bed. I woke up to the smell of coffee brewing, (my favorite way to wake up), and our breakfast was simply delicious! I give this place five stars for an overall relaxing and enjoyable experience!!!

Pulled in on my motorcycle dripping wet with water pouring out of my boots. That was one hell of a…read morerain storm. \ Super 8 had clean sheets, clean towels, clean room. Dried my clothes in the dryer took a hot shower,went to eat and hit the sack. Great place, just a little $$$ for a super 8 during the week hence only four stars.

Very clean. Always get good service. A far cry better than most Super 8 hotels I've been to…read more Highly recommend if you're in Monett.

You need to know that this hotel has been remodeled and is now Boarders…read more It is a huge improvement and if you have to stay in Lamar this is the place to stay. The rooms are large and bed is new and comfy. The TV system has been updated and so have the TV's. Each room has a new coffee maker, microwave, and mini refrigerator. The breakfast is good, and the coffee is hot as well as plentiful. Top everything off with great people and you have a winner for sure. Enjoy!

On my fiancé and I's recent weekend road-trip to Missouri we booked a single night's stay at Super…read more8 Lamar in Missouri. It was def an "A-OK" experience in my book for a few reasons: PRO: Located just off the highway so it's suuuper easy to find! CON: Being located right off the highway means there may be some road-noise during your stay. Also in the morning we could hear other guests in the hallway clear as day. Ugh! PRO: A handful of amenities including and outdoor pool and breakfast bar in the morning! CON: The pool is outdoors so if you're there in the winter/early spring you'r out of luck there. The breakfast bar had a variety of options for patrons so you can get a little something in your tummy. Nothing fancy here! PRO: They're pet friendly! CON: They're pet friendly! They means you man hear them throughout the hotel or smell them in your room. PRO: Friendly service/staff! CON: None! Friendly service is always the best! Being from out of town we were given a run down of the amenities and directions (with a map) to several different places to grab a bite and a drink. While Super 8 Lamar wouldn't have been my first choice for lodging - it made for a decent enough place for us to stay and rest our heads after a long day of travel.

The staff was very helpful and polite . Housekeeping was on…read moretop of everything and breakfast was just right . Not much to do around the area but a good stay.

I want to give positive feedback for this hotel and for the employees... best group of staff I've…read moremet along the way in a variety of hotels in a variety of price ranges. The staff was amazing, especially Regina, Michelle and Rachel... I was MOST impressed with the fact that the front desk actually answered the phone during my lost episode, and that is a rare treat... I will always favor a hotel that has REAL people answer a REAL phone within the first few rings, no prompts, no waiting on hold, I hope to stay at this specific Comfort Inn again in Bolivar again, and I would drive out of my way to stay here. Please tell Sean Patel, General Manager, he/she has GOOD people employed.