Better customer service/accommodations/modifications when an error is made in booking. Due to…read moreextremely negative experience with manager, I will never book at a Best Western hotel at any location. Sincerely, a lost customer.

I am handicapped and have a dog. Mr Patel would not allow me to stay in the handicapped room…read more It reeked of perfume in the lobby. I asked to see a pet friendly room and it stunk like animals. Would never stay there.

Beds are lumpy and hard. No water or phone working. Lady at desk was rude when asked for a refund.read more

Nice people. Good price. Remodeled bathroom. Directly off intersection. 2 restraunts near by.read more

We just spent 3 nights at Mariott's Willow Ridge in Branson, Mo. With it being December, the…read moreoutdoor pools and such were not operational, and we did not make use of the indoor pool, so my review is not based on those things. Our room was on the fifth floor of building 2. There is an elevator so accessing the upper floors is easy. There were plenty of luggage carts available. Our "room" was a one bedroom apartment. Full kitchen (full size fridge/freezer, stove/oven, toaster, microwave, 12 cup coffee pot, double sink, dishwasher, pots/pans, plates, utensils, etc) A large dining table with seating for six. Living room with couch and chair and TV with Cable and several streaming apps that you can sign into with your own credentials (also a DVD player which we did not use.) The king size bed in the bedroom was very comfortable! Another TV in the bedroom. The bathroom was very nice. Typical hotel bathrooms have terrible lighting for applying make-up, but the lighting in this bathroom was very bright and they offered a magnifying mirror. The tub is comfortable and large for taking a relaxing bath! The shower operated very well, with a normal shower head plus a hand held shower wand. Shampoo, conditioner, body wash supplied. Lots of towels and washcloths. This place was super clean, extremely comfortable. If I had to find a negative, it would be that they charge $15/day for parking which seems ridiculous. We would definitely stay here again.

We are staying at Marriott's Willow Ridge, Branson and our 1-bedroom is immaculate, well organized…read moreand has a roomy patio!! We've enjoyed the activities of the area even with the inclement weather and the wine & beer tasting ! The Activities Director, Massimo organized the activities well and took time to talk with us and Michael greeted us at the front desk and was thorough and pleasant in preparing important information and answering questions for us!!!

Clean Rooms, attentive, friendly and caring staff, quiet, washer and dryer on site, easy access,…read moreconvenient location. This is a well lit area with a Walmart across the street, a gas station next to the hotel (with an access road to the gas station) and an auto parts store directly across the street. I would recommend this hotel to anyone traveling or just needing a 'get-away'.

My family and I were VERY impressed with this motel…read more The cost to stay here was exactly the same as the Super 8 across the street, where my aunt stayed but we stayed here because they allow pets! The charge for the 2 dogs we have was just $10 extra a night! And that's just where it started. The owner and his wife are incredibly sweet and helpful. The room was exceptionally clean, especially for a motel. The shower had plenty of really hot water and had excellent water pressure. The room came with a fridge, microwave, coffee, tea, coffee pot, iron, ironing board, hair dryer, etc. We have no negative things to say about this place. Best motel we've ever stayed in!

This is concerning the hotel aspect of the Downstream Casino Resort. The rooms are really lovely!…read moreThe rooms are upscale but I think with the colors and lighting they have a relaxing homey vibe to them! They're spacious and don't look like a chain hotel, with a cookie-cutter layout and amenities. We've stayed here before and the only complaint we previously had was the lack of open restaurants (weekdays, only 2 options) and something to do besides gamble. With Joplin only 15 minutes away, you're not going to starve. Compared to other casinos/hotels, Downstream is left a bit lacking. I know this may sound weird, stating you didn't want to gamble in a casino, but this place is a convention hub. So they could add something to accommodate the variety of tastes of visitors. But the facilities are very nice!

Prior to making this arrangement I told her you have options. We can fly to Vegas where she has…read morestarus with Ceasars as a platinum elite, the Grand Canyon, or a Mediterranean cruise. Funny she chose this casino. She just wanted to relax, use the spa, swim and gamble. As I right this it is 8pm at night and we still have not been able to access our reserved rooms on her 60th birthday. I tried several times to speak with someone in authority about our situation and was given the RUNNAROUND. Eventually someone told me that a lady named Kelly was in charge of the entire casino at this time. I as to speak with her to explain our situation. She showed up and after explaining everything in great detail she told me there was nothing she could do. As check in time was at 4pm. Remembernwee arrives at 1230 with prior reservation weeks ago for her 60th birthday. She said it was policy and she had no authority to make exception. She said she would check into the matter immediately, which she did and got back to me. She told me the same thing that check in time wasnatn4pm and there were no exceptions per policy. Even though I explained to her that we are members and come her often and have never had this problem even without a reservation. She said she wasnsorry that is policy and there are no exceptions. When I asked is there were managers above her it was like pulling teeth. Wow, this was my wifesn60th birthday. I am sending this as a future customer service courtesy. I have been a top executive for a city before I retired and good customer service was and is a priority, and yes, sometimes there are certain circumstances where things go wrong and fall through the cracks and don't align with policy. That's why we have management on duty to correct those some what unfair mishaps, as they do occur from time to time. Kelly make it clear she had no such authority to rectify our situation. So my wife never had access to the spa or pull. If the tone of this email indicates that I am more than frustrated, to put it politely, I AM PISSED!!! Sorry, but it was my wife's one single special 60th birthday celebration day and choose your establishment. What a severe let down. I will be posting this on every social media I have access to to share our horrible experience. I really hope some one reads this and make some changes in the future toward good customer service! Thank You

My husband surprised me with a stay here as part of my Christmas gift. I was really impressed and…read morehope that we get to go back again soon. First, we stayed on December 26th. Even though it was the day after Christmas and they had no other guests, the owners, Mark and Dixie, were still nice enough to open up their B&B to us. The drive to get there from North Springfield was beautiful - very pastoral. This area, just outside of Rogersville, is called Compton Hollow. I was a little surprised when we pulled up to see that the B&B itself is in a building with metal siding and roof. However, the inside is as warm and cozy as you would ever want, with hardwood floors, beautiful wood trim, a nice little table for eating or playing games, and a large comfy couch for visiting, watching TV and movies (they have a vast library) or listening to music. Mark gave us a tour, and the rooms are all well decorated and appointed. Each has a country feel, but they all very slightly on different themes. We stayed in the Panther Valley Room, which seemed to be the most romantic. It had a huge and very comfy king bed, a two person air tub, as well as a full bath with a shower. There was bubble bath and many other personal care items provided, plus a bowl of chocolates. The building is built on a hillside, so you enter on the upper floor. Downstairs, there is a huge, beautiful kitchen where Mark makes huge, beautiful breakfasts (and sometimes dinners too). There's also a large dining table and space for groups to gather, as they often host quilting and scrapbooking retreats. We had very limited cell service on our Verizon phones (which was a good thing for helping us to unplug), but the free wi-fi service seemed very solid for the hour or so that we used it during our stay. The weather was cold and rainy, so we did not get out and enjoy the 40 acre property during our visit, but we did see that there is a nice big wooden deck at the back of the building that looks into the woods and is used for weddings. Mark said that they are working on creating trails through the property for visitors to enjoy. Mark and Dixie are the nicest folks you'll ever meet. We chatted with them at breakfast, and it was like talking with old friends. I loved everything about this special place.

Relaxing, comfortable, and welcoming are just a few words to describe this hidden retreat in the…read morecountryside. From the moment we arrived we were impressed with the facilities and ambience at this B&B. We came in after dark and had no trouble finding it with the help of Google maps. We were greeted by Mark and his wife Dixie who were lovely, welcoming and very helpful! My wife and I enjoyed a complimentary spritzer as we soaked in the hot tub and later enjoyed a movie while laying in the comfortable bed. I woke up to the smell of coffee brewing, (my favorite way to wake up), and our breakfast was simply delicious! I give this place five stars for an overall relaxing and enjoyable experience!!!

Pulled in on my motorcycle dripping wet with water pouring out of my boots. That was one hell of a…read morerain storm. \ Super 8 had clean sheets, clean towels, clean room. Dried my clothes in the dryer took a hot shower,went to eat and hit the sack. Great place, just a little $$$ for a super 8 during the week hence only four stars.

Very clean. Always get good service. A far cry better than most Super 8 hotels I've been to…read more Highly recommend if you're in Monett.

You need to know that this hotel has been remodeled and is now Boarders…read more It is a huge improvement and if you have to stay in Lamar this is the place to stay. The rooms are large and bed is new and comfy. The TV system has been updated and so have the TV's. Each room has a new coffee maker, microwave, and mini refrigerator. The breakfast is good, and the coffee is hot as well as plentiful. Top everything off with great people and you have a winner for sure. Enjoy!

On my fiancé and I's recent weekend road-trip to Missouri we booked a single night's stay at Super…read more8 Lamar in Missouri. It was def an "A-OK" experience in my book for a few reasons: PRO: Located just off the highway so it's suuuper easy to find! CON: Being located right off the highway means there may be some road-noise during your stay. Also in the morning we could hear other guests in the hallway clear as day. Ugh! PRO: A handful of amenities including and outdoor pool and breakfast bar in the morning! CON: The pool is outdoors so if you're there in the winter/early spring you'r out of luck there. The breakfast bar had a variety of options for patrons so you can get a little something in your tummy. Nothing fancy here! PRO: They're pet friendly! CON: They're pet friendly! They means you man hear them throughout the hotel or smell them in your room. PRO: Friendly service/staff! CON: None! Friendly service is always the best! Being from out of town we were given a run down of the amenities and directions (with a map) to several different places to grab a bite and a drink. While Super 8 Lamar wouldn't have been my first choice for lodging - it made for a decent enough place for us to stay and rest our heads after a long day of travel.

The staff was very helpful and polite . Housekeeping was on…read moretop of everything and breakfast was just right . Not much to do around the area but a good stay.

I want to give positive feedback for this hotel and for the employees... best group of staff I've…read moremet along the way in a variety of hotels in a variety of price ranges. The staff was amazing, especially Regina, Michelle and Rachel... I was MOST impressed with the fact that the front desk actually answered the phone during my lost episode, and that is a rare treat... I will always favor a hotel that has REAL people answer a REAL phone within the first few rings, no prompts, no waiting on hold, I hope to stay at this specific Comfort Inn again in Bolivar again, and I would drive out of my way to stay here. Please tell Sean Patel, General Manager, he/she has GOOD people employed.