This is a great little UPS store and glad we have one in the downtown area…read more Parking is the only downside here. I drove around the area several times and could find any street parking. Ended up parking a bit away and just walking down to the store. Today's visit was for a package pickup. I had ordered an item and chose to have it delivered to the closest UPS Access Point location. Service was friendly and pretty quick on the pickup process as there was one person in front of me. There was no cost for the delivery here or hold. I have shipped many packages from this location in the Short North and love that you can send packages here for pick up if needed.

I have never encountered a more unpleasant store. The rudest staff at this location. There was a…read moretall, bald, headed male that was actually complaining about how long the line was and how he hated Amazon returns. I had a package that literally needed one strip of tape and the other employer, a woman, refused to do it unless I bought a $5 roll from them. I went to a UPS down the road. They didn't question it one bit. They took it from me, taped it up and were super friendly.

I would like to say that I have a lack of faith based on the reviews I read. We had drive to the…read moreother side of town to drop this off from Johnstown area. I'm not happy about it. This is a big package. I would have picked a different spot to drop this off if I had a choice.

I was with a friend running errands and this was one of the stops he had to make. I was curious to…read morevisit since this is closer to my house than driving to another spot to make returns. There is some off street parking but your best chances are the nearby parking garage. But the turns around the corners are tight. Be prepared with your QR code(s) and whatever else you need. The machine wasn't working right to generate one so my friend did it from his phone. Then the locker wouldn't read his QR code. We heard people moving around behind the lockers which tells you the lockers aren't too deep and the wall doesn't go up to the ceiling. Another person was trying to make a return and had the same issues so they used the bell to ask for assistance. The same employee helped us too. He was neatly attired and efficient with his tasks.

Imagine all of the services of the post office, but with no long lines and good customer service…read more It does exist and can be found in a shopping center in Upper Arlington. They have shipping and mailing services for USPS, Fed Ex and UPS all in one place, which is really convenient. They also offer printing services, but I have never used those. I believe it is under new ownership, and they really brought the business back to life. They are closed on Sundays.

Super convenient, always helpful, very accommodating. Kingsdale is busy all the time, with limited…read moreparking, so the dedicated parking spots in front of the store make it less of a burden. Highly recommend!

Excellent service in this unassuming little strip mall shipping joint. Use for holiday shipping and…read morethen some. Recommend.

I can't say enough great things about PAK MAIL ! Keith has been so helpful with me And helping…read moreme navigate and make my sons transition into college very smooth. I highly recommend using this Pak Mail for any mailing , shipping needs

This is a very out of the way ups store which is good because I was the only customer making a drop…read moreoff. I was greeted and told just to leave my pre addressed post paid box. I requested a tracking number and they helped me right away. The inside is very old but what do I care? I needed something done, they did it.

I was halfway into my handicap parking spot at my apartment complex when a UPS van pulled around…read morethe garage and blocked my space. I honked and yelled that he was blocking my space. The driver got off the van with a shoebox sized package. He looked straight at me and said he would be back in a few minutes. Van 696897 with a punk for a driver just smirks at me . If I would have had a way to block him in he'd still be there.

Had to send out a package and was on my way to the place I usually use to mail out by UPS or Fed Ex…read moreor US Mail. On my way, I just happened to turn my head and saw a place called Pak Mail and thought, Why not try it? I pulled the into a parking space right in front of the door, walked in and a young woman greeted me. I told her what I needed, she provided me with a label to fill out, I told her how I wanted it shipped, she gave me a receipt, and I was on my way. Everything went as smooth as could be. It's a small shop located in a small strip shopping center at the south west corner of Morse & Hamilton Roads, just south of Max & Erma's and Huntington Bank. They ship anything and everything. They even have a sign saying that they ship furniture! They were nice, they were quick, they were convenient. Yep, gonna use them again!

The staff and owners at Pak mail in Gahanna are just an amazing. After a few visits they remembered…read morewho I was and would pull me up when I walk in. I have a customer who has a PO Box there and they allow me to leave her order in it without charging me. Always courtesy staff keep me going there opposed to the post office.

I have had it with FedEX! Since I moved back to OH this year I have had 2 big pieces of furniture…read moreruined and 2 other packages with food left out in the weather. The drivers refuse to deliver packages into the apartment building and put them in the package room. It took 4 weeks to get them to remove on of the pieces of furniture- which was left outside in a rainstorm- particle board doesn't do well with moisture. Today I had a package with chocolate, when I placed the order I put delivery instructions on the form and the company called me and told me they can't tell FedEX how to deliver (which I had heard from the previous companies) but this customer service person told me I could call FedEx when I received the tracking number and give them the info. So I did and the FedEX clerk took down all the information and said that the driver would be given the info-she even read it back to me. Guess what!!!! Big box of chocolate delivered at 1:30PM and left outside in 81 degree heat til I got home at 4:00. I called the company that sent it and told them what happened-even the ice packs were melted. They said they would replace any melted chocolate and I said I didn't want them to replace it since FedEX would be delivering it-just send a refund.

My package has been missing 30 days. Noone cares. Fedex makes it so difficult to reach a live…read moreperson. This will be my last time using FedEx. Truly awful.

Not a fan at all of FedEx's delivery services, but pretty much every time I've gone to their print…read moreshops, I have had a good experience. Including this one. It's smaller than most of them, and a bit awkward to get into and out of with any traffic at all. So be careful. I did some self-serve printing and copying, but had trouble getting one thing to print. They helped me out. Print quality is good, speed was good, prices are decent. This is handy, probably especially for people on campus.

Thank you so much, Malik! I was incredibly frustrated trying…read moreto print these labels for work, and your patience made all the difference. You kindly assured me you weren't in a hurry and helped me stay focused and finish the task. I'm truly grateful for your support and encouragement--because of you, my project is complete! I'll definitely be returning for all my future business needs

Had an e-commerce return and founded the closest FedEx Office Print & Ship Center to me which was…read moredowntown. This location sits at 180 N. High Street. North Pearl street is one way so you will want to enter their parking lot directly from E. Spring street. Service was ok, one agent was super helpful while the other was not. No cost return and needed some guidance but it was as easy as scanning the QR code and placing it on the box.

I've tried, oh Lord how I've tried. I can't speak to their shipping services, as I have only tried…read moretheir "printandgo" service. The three times i have had last minute printing to do, it was trial and error to get anything to print. Customer service is certainly great, but the equipment isn't up to par!