All post offices are not created equal. Some are just average, some below average, some above. This…read moreone is way above average. Maybe because it's in a very small town. Whatever it is, the service was great & customer service way above most others.

Excellent service from friendly employees. And to answer the question from the 1 star review, yes…read moreyou must mail a prepaid, preprinted label on the day it is generated and printed. I generate new labels from over the weekend on Monday, it takes all of 5 minutes for 20+ labels...no big deal. This has been a thing since I started using a Pitney Bowes machine when selling on eBay back in NJ in 2000. As a daily customer with multiple packages. I know the employees by name & honestly they make an otherwise tedious errand fun & pleasant. Thank you Wendy, Charles. Trevor & Mercedes!

Has anyone ever heard of a rule that says that you must mail a package with a prepaid label within…read more24 hours of printing the label? I mail a lot of things and have never heard of this until today. The postal worker in Portage was rude and chastised me for printing my label on Friday and bringing in the package on Monday to mail. It doesn't make any sense. I asked whether the stamp that he used on the package had the date on it and he said no. If this is a real thing, perhaps he could have explained it and not been so rude. I won't go to this facility again.

Love this post office because of the great customer service provided by all the staff! They are…read morealways extremely helpful, cheerful, and polite. There are hardly any long lines, they will have you on your way as quick as possible. It's a pleasure to come here, thanks everyone for always going out of your way to help customers.

I was here back in December for a passport appointment for my Mom and 18-month old son. Appointment…read morewas easy to schedule, kid-friendly, and the individual who helped us was informative and made sure we had what was required. We had photos taken there and process was smooth. Both passports arrived within 6 weeks! Would definitely recommend this location for this process.

No one likes going to the DMV, but as far as DMVs go, the Baraboo location is very pleasant and the…read morestaff have always been friendly. The wait has never been very long and you don't have to drive to one of the larger, busy locations to get your license, pick up tags, make a purchase etc. The only reason I'm not giving it five stars is that they are only open Monday and Wednesday from 7am-5pm, so that doesn't leave much flexibility for people.

Excellent service from friendly employees. And to answer the question from the 1 star review, yes…read moreyou must mail a prepaid, preprinted label on the day it is generated and printed. I generate new labels from over the weekend on Monday, it takes all of 5 minutes for 20+ labels...no big deal. This has been a thing since I started using a Pitney Bowes machine when selling on eBay back in NJ in 2000. As a daily customer with multiple packages. I know the employees by name & honestly they make an otherwise tedious errand fun & pleasant. Thank you Wendy, Charles. Trevor & Mercedes!

Has anyone heard that you must mail a package out within 24 hours of printing the prepaid label?…read more I had a postal worker chastise me for bringing in a package on Monday with a label that I printed out on Friday. He was rude, and this rule is something that makes no sense. I've never run into this at any other post office. I won't go to this facility again.

This is a good post office, and they can handle bigger outgoing combinations. Helpful staff,…read moreclean, and good location.

My favorite post office - I sell clothes online so I am frequent mailer. The staff is seriously so…read morewelcoming and always helpful. Thanks for everything!!

I lived on the west side for years and this used to be my go-to post office. After attending a…read moremeeting on the west side I dropped by to mail a package and was reminded that this is one of the most efficient locations with staff that's on the friendlier side. There's one guy in particular who is super friendly, will explain everything you need to know about pretty much anything, and has worked there for as long as I remember. Every post office needs one of him. Like pretty much every post office I've been in, it's older and a little worse for wear - it's a government entity that does retail (gift cards, envelopes, bubble mailers, etc.) and the emphasis is definitely on the government side of things. At least this location has a lot of windows/skylights so it's nice and bright inside. There is a self-service machine available in the lobby and there are drive-up mailboxes in the parking lot if you're just needing to drop off smaller, pre-stamped items.

Passport issue : The postal worker helping me with my…read morepassport seemed friendly enough but she did not know what she was doing . She handed me back my birth certificate and never sent this with the passport . She kept asking me if this was my first passport she asked this question excessively approx 10 times . She said there was a problem with my marriage license not having my married name on it . Marriage licenses DO NOT have your married name because name changes are done AFTER you are married ( through social security card reissue which I had and she never asked to see). If passports are going to be required to vote in the future this is a very ineffective way to get one issued. DO NOT GO TO THIS LOCATION for Passports !