Nasty employees! Specially the tall black female teller. She is rude, ghetto and incompetent. She…read moremisspelled the address 3 times because she was busy talking and being loud with another employee. The wait is ridiculous because they only have one open window! I just cant!

re: sbway yonkers post office i have not had bad experiences…read morewith the workers here, on the contrary, i went yesterday (8/22/2024) and the young woman that took care of me, told me not to wait on line again. when i come in, to go straight to window, I'm on oxygen and was having a hard time breathing, she was very caring. the reason i gave it 3 stars only, was due to the fact that its not very good for handicapped people. the door needs to be replaced with an electric door maybe? i went there on my mobility scooter and no one was around to help me open the door. i struggled to open it and at the same time try to move the scooter through. some how my foot got wedged between the door frame and the wheel of my scooter while it was moving and i have a very bad bruise and it is very painful. please please do something about the door for the disabled who come to this post office

This post office is convenient when you need to Mail…read moresomething out early and need to be in and out. However, there's normally only 1 or 2 windows opened only & the employees are not friendly at this location

This rating is given as per my experience inside the post office. The lady ( her name is Desiree),…read more was very helpful. She got out from her booth & help me get the appropriate Priority box & told me to use the flat rate, not the mailing box , since my package was heavy, so I can save money. In another incident , several months ago, I got to this post office 10 min to 5 pm ( closing time). I was allowed in , & started writing on my mail, then I got to got out to get my scotch tape. When I came back, a man said I can not get in because it's closing time, but then, Desiree said, she can come inside , because she was already here before 5 pm. I was very thankful, otherwise, I have to go to another location that closes at 7 pm. However, the actual delivery of mail is another matter. I sent an ordinary mail to New Jersey it arrived 8 business days. Before the 7 days, I mailed the same document, this time Certified mail, because I thought the previous one got lost. I hope the Priority Express box which I mailed will really arrive the next day, as indicated. EA

No air conditioner on one of the hottest days when I went to mail a 20lb box to my sister in…read moreMelbourne, AU. The rep who helped me was friendly and helped me fill out the custom slip for my shipment and answered all my questions regarding international shipping for such a large box. The lines moved fairly quickly and all services were available including passport service. Good service, would come to this Post Office again. #SaveTheUSPS

I had to revisit this Post Office and I realized why it sucks. Its manager Abe is the most…read more"explicit here" person around. Very rude, acts macho because he is behind the glass, disrespect the people that already made the line by not wanting to do his job. Talks bad to the special employee he has, very condescending towards him. The last place that cant cancel a transaction made with a cc. Useless because they never get fired

This is the local post office in Yonkers. I have never come by here but needed to drop off a…read morepackage on the weekend. This place was filled with people and a long line. There were only one or two people working at the desk. Everyone was standing there for almost half an hour. Luckily one of the employees was able to come out and take my package since it was all set to go. There aren't many other options in the area but I wish this location had more people working to streamline the process more easily.

So one again, I arrive at 4:05pm and there's only one line open and at least 20 people in line…read more Please, anyone that lives in the Yonkers area and uses this post office, call and email your complaints. Everyone in line is complaining but it's always like this so apparently no one is actually voicing their complaints once they leave. People let's use our voices!!! This is ridiculous. There should be a machine at this location. Then customers that just needs stamps or to weigh and pay postage can do that at the machine.

had an extremely disturbing experience with a postal worker, Tiffany, at this location. I politely…read moreasked if a worker could assist me by getting a heavy package from my car because I was unable to lift it myself. Instead of handling the situation professionally, the employee became hostile, used profanity, repeatedly asked me to go outside to fight, and attempted to grab my phone while I was recording. This entire incident was witnessed by other employees and customers. At no point did I behave physically aggressive, yet the situation escalated due to the employee's conduct. This was completely inappropriate, unprofessional, and made me feel unsafe inside a federal building. Several employees had to hold her back from assaulting me in front of multiple customers. I expect USPS employees to de-escalate situations, not provoke them. This behavior should be investigated.

There are times I do have to come here, but I rue it. I RUE it I tell ya!…read more First, this location is the most local to me and probably the only Post Office within miles (that I know of). It's small with about half the public area given to PO boxes. 9 times out of 10 coming inside here, there is a line - a very slow moving line. There are three counter spaces available, but usually only 1-2 very slow moving Postal workers at these counters. In all the years I've come here, the slow aspect of the way they clear out customers has become a tradition. I know it happens in other Post Offices as well, so this place is really no different. (I've always said if a private corporation bought out the US Post Office, things would run a lot more efficiently.). Besides the obvious slowness, some of the time the workers aren't overly friendly either - a given as well, since they're not required to be. There has been times that someone behind the counter will be courteous or even crack a smile, but it's a rarity when that happens. A few years ago, they had some sort of supervisor out in the front with the customers and boy did those workers' behaviors change for that brief period of time - they became faster and nicer....but once that supervisor stopped being there, it was back to the mundane gingerly approach. And to be fair, it's not all of them because there are some that are actually friendly and helpful as well. I mentioned the place was small with usually a line, but past that, the supplies available for customers to use is usually decently maintained and stocked. If you can nuzzle your way in to get a form or something, you can usually find what you're looking for. I always have things prepared before I come here, so I would probably advise getting a few extra for yourselves if you end up having to come here more frequently. The mail carriers branched out of this location are ok. My usual mail carriers to my house have always been very good - it's the ones who cover them on days off that are the problem. Thankfully, it doesn't happen too often. I've had three mail carriers over the years consistently deliver to my house and all three have always been great. The parking lot is busy and on a busy day, you won't be finding a spot so easy. A lot of people double park on the fire lane even if they're inside waiting on the horrendous line. On a typical Saturday morning the lot can be a madhouse and it's a pain to try and find a spot. If you have to come on a Saturday, I would advise you to come a few minutes before open. This place does keep the lot open for 24 hour Post Office box access and mailboxes.

I've never had a bad experience here. Lines can be long and I often wish there was one more person…read moreat the windows, but the staff are unfailingly courteous, professional, and have several times gone the extra mile - checking in with me at home - to help resolve a problem. Daniel is a great guy.

Lost multiple packages from USPS, had bought some items from amazons and they tried to deliver when…read moreI wasn't home and when I asked for a redilvery and nothing was not deliver, I'm very upset from their service

Very fast and easy to go to. The only one I go to around here. The workers are very nice and it's…read moreeasy to go to for me in the morning

Live in the neighborhood I truly prefer this location over the one on Broadway. It's not ghetto and…read morethe staff is super friendly. Hidden Gem !!

0 stars. I brought my $1800.00 wedding dress to the post office to be returned to the company. I…read morepaid for 2 day priority mail, insured and signature service. My box was accepted by USPS and then disappeared. No further tracking information could be provided other then " USPS in possession of item" despite multiple phone calls and emails. Completely unacceptable that no accountability is held for the disappearance of a $1800.00 item.

Small,yet efficient post office located by the intersection of White Plains Road and East 241st…read moreStreet (the street turns into Yonkers Avenue when you cross the Westchester-Bronx county border, while it turns to Baychester Avenue when you head east on it.) Unlike the larger Wakefield Post office at East 233rd Street, this office is small and doesn't attract many lines. Growing up in the neighborhood, it was my preferred place to mail small parcels. Located next door to the East 241st subway station and the last stop on the numbers 2 and 5 trains, this post office happens to be the northernmost post office in New York City. The area was sketchy back during the 1980s when an Off Track Betting (OTB) location operated in the retail space next door, and for sometime the intersection where it was located was rated as the most violent intersection in the city with regards to homicides (all attributed to the OTB location). Since that location has closed, things have gotten better and the post office continues to provide service to those working in the Woodlawn, Wakefield, and Baychester neighborhoods of the Bronx and neighboring Mount Vernon in Westchester County.

If I could give this USPS location a zero rating, I would. I sent a certified legal letter to a…read morelocation in Bronx NY. After arriving at the NYC Distribution Center, I stopped getting tracking updates. I filed a USPS lost letter request, and a CS supervisor named Omar Ventura responded a few days later. He claimed the letter was delivered (But had no proof) but the tracking and signature wasn't done. I called the destination, and they said they received nothing. It's bad losing a legal letter in the mail, but it's worse when an USPS CS supervisor lies to you. And you can't get your money back for the horrible USPS delivery service. What a joke !

Every time I have to visit this location for a package, it's understaffed with a huge line waiting…read more There's five or six booths but only two employees who are actively taking customers at a time. Only reason it doesn't get one star is because the workers who help me tend to be very nice and understanding, but I see from other reviews that this isn't everyone's experience.

Their nice so far and there 1 dollar for a package of not back it's cute and they have this mystery…read morebox its a very large container with mystery packages in monday thru Thursday $5 but if you go on a Friday it's $1 for a mystery package

The place customer service is nowhere to be called service,bring your translator if you need to go…read morethere. They were not friendly at all. My poor mother came there to do something, but no one was able to talk to her in English. She had to use translator to communicate with the person behind the counter. She left the store 100% frustrated like she was at the third country's airport. If it's a rate below 1 I will used it.