Mail service could attempt to ring doorbell before just leaving a notice in the mail saying no one…read morewas home for delivery with signature.

I've always had great service with a smile at the USPS in Macomb.read more

Why was my jury duty delivered to the wrong address? Wasted 15 minutes on the phone trying to…read morecontact your service no answer. No service quality poor at best from this post master. No value went No service is provided.

All of these Postal Workers & Rural Mail Carrier's are terrific people. I've never had a problem…read morewith any of them. Now their work has tripled over the past 2 to 3 years and their additional amounts have caused them to do Deliveries on Sundays. Never a Problem in 80 years.

This post office is down the street from us in a little rural town so their hours are only opened…read morefrom 8am to 2:30pm. Be sure to note that they are closed from 11:00 to 11:30am for lunch. There's never a line up and Julie is always very helpful! Their tap to pay doesn't always work so bring cash/card if you're like me and rely on Apple Pay whenever I'm out and about. They also have a small selection of postal stationary if you're in need of envelopes, tape, stamps etc. Love my local post office!

Wally, of Wally's Tractor Hats, is in Mt. Pleasant to be a vendor at the Midwest Old Threshers show…read morefor Labor Day weekend. He needed some stock and so we had 5 boxes of merchandise shipped via UPS to the Post Office in Mt. Pleasant. We have NEVER had an issue like the one we had today. Wally went in to pick up his boxes and Albert (the head clerk) extorted $110.15 out of him for USPS fees because we did not send them that way. Wally had picked up a box sent via UPS from there 2 days before with no charge, so why a charge today? I spoke with a nice gentleman at UPS in Burlington and he told me that there should never be a "pick-up" charge at the post office for UPS parcels because they pay to have USPS deliver packages for them from time to time. This is a black eye on an institution that already has problems, without adding a power trip from the clerk to them. Also, the post master came from the back during a heated discussion over this to reinforce the extortion amount. My father paid, because he needed his boxes, but I am going to dispute it with our credit card company. Anyway, after reading the google reviews (and leaving one of my own) for this post office I can see that the customer service there is an ongoing problem.

First time I've ever gave a 5 star rating for Keokuk, Iowa post office, but I had a problem with…read morethe key to my mailbox at my Apt. Complex and called them and talked to a young man named Cole. He told me exactly that everything will be taken care of tomorrow since no one was in my area today. He said it will be fixed, took my name and number and will call me tomorrow when it's done. This is the best customer service from Keokuk Post office that I've ever experienced. So if anyone needs help... Please ask for Cole. Very professional and caring. Brenda Huffman Keokuk, Iowa.

I had a delivery of video material sent to me initially in mid-November. I missed it due to a…read morevacation, so I had it sent again by the sender in mid-December. The delivery person was irritable and didn't want to exert to deliver, so they immediately gave up and help my package up at the post office. I was unable to arrange to get there, so I never got my package due to lazy people. Avoid this like the plague.

I did not appreciated being pressured to hurry to decide if my passport photos were up to par with…read moremy Chinese visa company. The first photo I had to retake because the contrast was so bright that you cannot see my nose not facial features. The employee said that it should be able to pass the requirements because of their printer machine detects the specifics for picture requirements. I have specified that this is for my visa so they have more requirements. I really doubt that a picture that you cannot even see my facial features is acceptable for passport photo in general. Then, she told me that she couldn't retake anymore photos becaus the camera went out of battery. My question was why didn't they charge it ahead of time. I gave her examples of what kind of pictures I needed for the visa but she completely disregarded it and didn't try to accommodate my needs. Next, she was telling her other employee that I had to take it twice because I didn't like it even when the printer said it met all the requirement. I didn't appreciate to hear that from them. Overall, my experience was terrible.