This FedEx cannot get the job done. They stated they attempted to deliver my package but cannot…read morefind the address. They've done this three days in a row with three different drivers. I'm still waiting on my package till this day. The seller chose to ship with Fedex. I will never use Fedex again due to this happening.

I tried calling FedEx because they keep leaving packages at my garage, which is a fair distance…read morefrom my house, through the backyard, on the other side of a tall fence. I asked if it could be noted in their system for packages to be left at the front door and I was told they couldn't do such a thing. I clarified that there was no way to put a note in their system, why it's such a bad idea to be left there, including theft, and was told no. I've had packages get ruined from being out in the snow, not knowing they were there throughout the day and/or night. I could hear laughing in the background (unrelated I'm sure). I asked to speak to a supervisor. there was a long pause and I was told no.

This last shirt order I had, has sent me around the town on a hunt more than others! After not…read morefinding crewnecks in XL in stores and online, and trying to find an inkjet printer I ended up at UPS. I called staples, only laser jet printers in case you were wondering. I called Coughlin Printing Group, they have inkjet but can only print on regular paper and canvas and offer larger printing sizes. What I needed was an 8 1/2 by 11 transfer sheet (iron on) printed to complete 2 child crewnecks for Black History Month. I called this UPS location and the rep stated he did not know if the printers were laser or inkjet, he'd never been asked the question before. I asked if there was a manager or anyone in the store who knew and he stated, there was not. I asked for the printer type so I could potentially google it. He placed me on a brief hold. When he returned he said it was my lucky day as the manager had just walked in and confirmed the printers were inkjet. I headed to UPS ASAP! Once I arrived, there are signs on the floor for social distancing and hand sanitizer is provided. The manager, Bob is who ended up helping me. I emailed my images to him and he was able to place them on a single page and convert the document to a pdf. He printed a test sheet to ensure it was the quality I wanted. Also to figure out how the transfer paper needed to be loaded into the printer. Once all the kinks were figured out, we printed my creation and I was all set. Took about 30 minutes but I was in no rush. Bob was super patience and helpful. He was insightful, paid attention to detail and made sure my needs were met. After finishing up, I asked what my bill total was and to my surprise, Bob replied nothing! He said you bought your own paper and we figured this out together while you waited patiently so you owe nothing. This was sooo unexpected and if I could have left a tip, I would have. Great customer service is NOT dead everywhere and this UPS proved that. I will definitely return for all of my future printing needs and I recommend this UPS and especially Bob! I'm willing to pay any day for services here! Check out the final product in the pictures that I created!

What a great staff.Always friendly and willing to help with all my shipping needs.Shipping with UPS…read moresaves me allot of money over the local post office.They even help me with the claim process when needed.

Terrific customer service! Offered to help me with items that they don't even get paid for! First…read morerate!

Nice attentive Steph quick response happy to help I was in and out within five minutes I appreciate…read moretheir help and that didn't make it difficult for me thank you so much

Printer dept SUCKS NO help from clerk go to self serve…read morekiosk To print: login Open an account Get lost on endless loop No F N Help Went home

I am visiting Watertown and had to stop by staples to get some items printed and a really nice man…read morehelped me and my daughter. I think he said his name is Martin.. I just want to say thank you for your patience and your professionalism.. It was truly appreciated..

The service at Upack was great! They were with us every step of the process, explaining the next…read morestep and answering all of our questions.

I used this service to move my dad to Savannah and was very please with everything. It almost…read moreseemed too easy! Both the service center in Watertown, NY and the one in Savannah were easy to work with and were right on schedule. Excellent experience!

only 3 tuxes ordered for my wedding and every single one of them was wrong. my grooms pants were…read more14 inches too big in the waist. the vest and ties were wrong and still ended up wrong before we walked down the aisle but not so noticeable. they did fix the sizing and kind of fixed the best and tie colors bit too much stress the week of the wedding. had to run back 3 times.

Not a lot of dry cleaners in the area, so I had no choice but to go here, however that turned out…read moreto be a mistake. I dropped off a high valued shirt to get it dry cleaned and they lost it. They claim it was given away by accident to another customer, but know knows. Regardless, I never got my shirt back. It took about almost 2 weeks to talk to the manager about the situation. The first 2 weeks were just the lady at the front desk trying to look for it and turning me away, not to mention my drive over to this location wasn't a short drive. It was almost a month before they finally decided to give me the check with an estimated value of the shirt. It seemed like this establishment was trying to drag it on hoping I would give up on trying to get my claim or I would hopefully forget about the incident. There was no pro activity to let me know ahead of time the status, as it was always me who had to constantly stop by. I didn't even get compensated for the time I lost and gas I used up for the dozens of round trips made. I stopped going here. I don't recommend dropping off high dollar clothing for your sake.

They went the extra mike to get what I needed done. Very high quality items and great service.read more

From the owner: Short and long run color printing. Brochures, cards, business forms and stationery, large and small…read moreformat projects. Digital press with speedy turn time.