A lot of people reviewing noted that the wait is long, and some suggest this is the worst Post Office ever/in the country. I've always decent experiences here, and the people always seem friendly. But then again, I have super low expectations. Let me ask you this: have you ever been to an efficient, well-run Post Office? Probably not, because they are kept afloat no matter how poorly they do by us, American taxpayers. So we should simply embrace going to the Post Office as an opportunity to practice patience and tolerance in the face of exasperating, tedious, and time-consuming activities. Don't view this as a place to send packages from--that's ridiculous. Use it as a place to practice being zen. Five stars for helping me remember to slow down in life and the meaning of mindfulness. Oh, and for being the closest Post Office to my house. P.S. To appreciate the hilarity of the situation, check out the DMV scene from Zootopia. read more

There's only one person staffing at a time. Went in at 3pm says they're on "lunch". Wtaf??

Terrible, dirty post office with sometimes-somewhat friendly/begrudgingly helpful staff. But right now, I'm sitting in the parking lot at 9:15am, and it's not even open for business yet. It was supposed to open at 9am. Don't use this office unless you absolutely have to. read more

US Post Office - GA Ave post office - supposed to be open by 9am, but at 9:20am, nothing. - Post Offices Near Me - Washington, DC, District of Columbia

Thia post office only operates efficiently IF ms. Yvonne is there if not forget about it. If shes not there the employees all go to lunch together for 1.5 hrs. Mid day. You never know when they will he open. Aside from that black mold is everywhere in the ceilings. And of you rent a po box you're lucky if you get mail more than once a week. Now IF ms. Yvonne is there all is right in the world if not. Don't get it to be open or to receive your mail. read more

US Post Office - This was the sign at 2pm today!! - Post Offices Near Me - Washington, DC, District of Columbia

Worst post office I've ever been to. There is mold all over the ceilings, the hours are never consistent, the employees will go to lunch at random times. It is an absolute mess. read more

Not one of the best Post Offices but far from being one of the worst. Why would I rate it so high? I will get to that.... I came by to-day for the first time in about 3 years. Part of the reason I have not been by is I thought this place was closed. It is still open. I repeat, it is still open. The plaza in which the Post Office has had a make over so I would gander that it isn't going anywhere any time soon. With the make over there aren't any designated parking area for bikes. I didn't come by on a bike but a snooty woman was told that she couldn't bring her bike inside. She ended up using a sign post directly in front of the building. Seeing this exchange go down was why I decided on a 4 star rating. The nice woman working the register has unimaginable patience. I have only been here and seen her by herself. It can be said that the USPS is skimping on staff but that is other story. All in all, it is not fastest places during a rush time but nice service and no bad attitude in spite of long lines. read more

US Post Office - Does this mean inside D.C. or inside the USPS Capital District? - Post Offices Near Me - Washington, DC, District of Columbia

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This place sure is a sign of the times for USPS. Old, foggy bulletproof glass at the counter, minimal decor, heck even the display case wasn't stocked. I came around noon on a Wednesday and it took me 15-20 minutes to be seen. There was only one person on staff. She was very friendly and helpful. read more

US Post Office - Just hangin' out. One person on staff. - Post Offices Near Me - Washington, DC, District of Columbia

These have got to be the absolute SLOWEST MOVING postal workers in the entire UNIVERSE!!!.. There goes my lunch break! read more

US Post Office - Bulletproof glass in the post office... Wow! - Post Offices Near Me - Washington, DC, District of Columbia

Worst ever. Saturday morning to drop off packages and nobody at the windows. You can ring the bell for package pickup but nobody answers. Put this place out of its misery and shut it down. What good is a post office with nobody working? read more

US Post Office - Post Offices Near Me - Washington, DC, District of Columbia

Says they open at 11:30am after lunch break but now 11:45am and still no one here... Bunch of lazies... Typical DC. DO NOT WASTE YOUR TIME COMING TO THIS POST OFFICE... read more

US Post Office - Post Offices Near Me - Washington, DC, District of Columbia

Sent a certified letter to Columbia Heights area. Customer never received package or any sign the there have been an attempt to deliver, even though tracking said they made an attempt to deliver. People were home that day. Was the carrier too lazy to know on the door or even leave a attempt to deliver sticker? Or did the carrier really actually try to deliver? Kept checking to try to figure out what happened to the valued package. It seemed lost in space. Tracking specified I needed to reroute the package which I did. Nothing happened. No deliveries; no communication; nothing. Still lost in space. After a month, my local post office researched with the tracking number and discovered it have been sitting in the Columbia Heights post office for nearly a month. No communication ever. Not good use of taxpayers money. I could have done better driving and hour and half and delivering it by hand. Would have saved lots of anxiety! Never again will I put myself through this with the postal system in Columbia Heights. Bye Bye. read more

Worst post office. They provided misinformation stating I couldn't send a package to an APO overseas dues to COVID-19 which was refuted after spending an hour waiting for the customer service line and going to a different USPS location that shipped my package. Terrible customer service. They didn't even bother checking my destination location to see if there were any restrictions. read more

Make sure you have a smart phone or book - waited in line an HOUR for one clerk. If I hadn't had to mail something today, I'd have walked out. read more

US Post Office - Post Offices Near Me - Washington, DC, District of Columbia

I've been here twice in the last year, and as far as I can tell, they aren't any slower than any other post office. The hours sticker on the office have been partially rubbed off so it's hard to tell what the exact hours are but it seems to be: M-F 0800-1700. I can't remember what the Saturday hours were. Also, they do take credit/debits cards. The one thing that annoyed me the first time I went was I wanted to buy a padded large envelope to send something in but they weren't displayed so I knew I had to ask for one when I got to the window. But I was concerned that once I got the envelope, I would have to go to the back of the line again to pack, address, and seal the envelope. Fortunately, the worker told me to just step aside and then come right back as soon as I was ready to mail. Overall, it's a US post office so it's not a riveting experience but I think all the 1-star reviews are overdone. read more

I must have come here at the right time! Lots of bad reviews of this place, but when I went in, I picked up a couple different sized flat-rate boxes to see which would fit the item I was mailing, and as I was deciding on the medium size, an employee called me over, and suggested a bubble mailer envelope that would likely by cheaper for me to mail, and it was! Saved me $4-$5 dollars. read more

Yes of course the lines are long--and the financial support of the post office is low. Remember this is an organization that is obliged to deliver mail everywhere, even if it does so at a loss. The service I've had here has been great though. In fact, one one occasions one of the people called me about a matter, allowing me to take time-saving remedies. That's over and above. So my experience here has been great. Other office, not so much. read more

This has got to be the worst post office in america! The line is always to the door and there is always one of two slow old ladies working behind the glass. This post office is made like a mental institution with plexiglass partitions ,no drop boxes ,and no way to access po boxes outside of the ridiculously small business hours. They seriously only employ one tired lady per day. So when she is on lunch.... The doors close!!! The parking lot is always full of cars and random people even when the post office (the only establishment in the broken down strip mall looking place) is closed. I live in pleasant hills and although I'm sure there are closer post offices ,my boxes always come here because the post office guy never wants to come up the stairs. So inevitably I'm in here twice a week thanks to my online shopping addiction. This post office is reason enough for me to move! If the post offices want to know why they are losing money, they need to visit this place and see why people no longer use usps for their shipping needs. PS I decided to write, wrote, edited, and submitted this review while in line. We've only moved three people since then, one of whom just wanted to buy 1 stamp and another stood in line because he wanted her to check his po box for mail...there wasn't any. read more

Has to be the worst post office in the city. Always only one person working. You never can tell when is a good time to go because the clerk takes her lunch whenever she feels like it. The sign on the door says closed for lunch from 10:30-11:30 but I went at 2:20pm and she just shut it down for her hour lunch. It's one of the few post offices in the city with a parking lot although it's very tiny. Parking is the only reason it deserves one star. Other than that it's not worth that. read more

Where is 0 stars? Worst post office in the inventory. Poorly staffed. I've complained twice to USPS. No change. While I was waiting 30 minutes to ship my postage paid package, I noticed all the air vents are engulfed with black mold. Drive to a different post office if you need assistance. read more

Is such a thing as a negative review? There were 3 people in front of me and I still waited for 30 minutes. And then I found out they didn't take credit cards. Also, there's no packing supplies on display so I don't know if you can even buy any. The whole office was dirty. read more

It's absolutely ridiculous how long I had to wait in line just to send out a box. There's only one person working the counter and once 5pm hits she closes the door (and reopens it for those leaving which further delays the process). USPS must do better. read more

The worst service ever from a post office. The wait time is unbelievable. I waited in line for over 20 minutes. The USPS need to hire faster and more efficient staff to handle the demand at this location. I had not been here in over 5 years and it's still slow as ever. I will never come back to this location again. read more

I am a big fan of this post office. I've been twice this month, both times I went early in the morning and there was no line. I also had somewhat complex things to mail both times and the women who helped me were incredibly patient and helpful. read more

I have been to this location several times. I usually arrive around 3pm. The lines are not as long. The employees are always pleasant and courteous. read more

By far one of the worst experiences I've had at any post office. The very rude woman behind the counter literally turned the lights off on me because she didn't want to deal with the only customer she had right before going on her lunch break. Not only only that but she completely stopped talking, wouldn't answer a single question as if her brain shuts down during her lunch break. If at all possible I suggest taking the time to handle your usps business anywhere OTHER than this location. read more

This is the worst post office I've ever been to. They lose packages constantly, it takes a minimum of a half hour to mail something out, and they take a luxurious and unposted lunch hour every day. I hate that this is my local post office. I wish it would close. read more

OMG! This is ABSOLUTELY the worst post office I've EVER been to. There's only ONE postal worker behind the counter any time I've ever been here. She takes her sweet time & you can't even ask a question, just stay in line until she gets to you. She may very well be a lovely lady but by the time you get helped, your nerves are already shot! I'm so beyond irritated with this experience & the absolute waste of my time and patience that I just had to write this review & hope it helps others AND get this office some help....all while still waiting in line. It's been almost 45 minutes by the way & only 2 people have been helped since I got here. Stay away from here IF you don't have ALOT of time in your day to waste! read more

Doesn't have a drop box and absolutely terrible, terrible customer service, which is precisely why I prefer drop boxes. Many of these USPS service centers are horrible for our communities and must be stopped! read more

This post office is why some people think government is the problem, not the solution. This post office is cold, sterile, inefficient, and understaffed. The hours of operation stink, and so does the floor. Why people accept this is beyond me. Oh wait, we have to because the usps won't go out of business like a normal company that sucks...it's like a sequel to the police academy movie, or super bugs in hospitals, or Birkenstocks....they just won't die. read more

This might be a one off but this is my first time here and the customer service was fantastic. The woman behind the counter was sweet and efficient. She made me feel like I was a regular customer and she got me the best deal on sending my package the cheapest and fastest. Most Post Office experiences are inconvenient, at best. This was actually enjoyable. I rate things based on my expectation vs. actual experience. Low expectations + great experience = five stars! read more

Never waited less than a half hour in line. Only come here when I have to. There is always only one person working the whole operation. She is nice and does her job well with no help from anyone, but the Post Office should be ashamed of the business that they are running. read more

Worst post office of all time. Not only do they lose mail/ fail to place things delivered there into circulation, they also appear to be set up like a prison. Just awful. read more

I did not know that humans could function in actual slow-mo until I came here.

I typically only Yelp for food establishments but this place is so terrible. Of the 5 terminals there is only 1 open, the line is out the door, they are moving at a glacial pace, and there are no drop boxes....?!?!?????? It took me 30 minutes to drop off two packages that already had labels on them. USPS at its finest read more

I would not recommend using this post office if you expect the employees to actually be working. I went there recently and apparently their advertised business hours are not entirely accurate since they fail to disclose that the office closes in the middle of the day for lunch (for about at least an hour). I am relatively unfamiliar with government offices closing in the middle of the day for such an occasion, especially when there are more than three employees in the office. Suffice it to say, I am unclear that these customer service practices will revive this failing business. read more

5 checks have been sent to me in the past month. None of them have arrived at my house. I called the 800 number - 40 minute wait to be told that the system was down so they could not file an investigation. They gave me the Columbia Heights number (which was wrong online) and the answering machine (!!!) when I called at 2:45, 3, and 3:15 on a Monday was down so I couldn't leave a message (because a representative was definitely going to call me back). read more

not much I can add to ALL the other negative reviews. suffice it to say... this is far and away the worst post office I've been to in the U.S. to add insult to injury, they don't provide air conditioning for the customers. splendid work, USPS. read more

I have a PO Box through this branch. It's by far the most convenient and cost-effective solution in the area to not having your packages stolen off your porch. You just have to fill out one extra form, and UPS, FedEx, and DHL will deliver to you at the post office. And while the weekday hours aren't super-convenient, they are open Saturday 8-12 for PO Box service (including package pickup for PO Box holders). read more

Stars-minus 5 June 4I found a notice that the post office had tried to deliver a package on Jun 4. June 5 I taped the paper on the door glass pane-as I have done for 25 years. It was not taken. June 6 So I put it on the mail slot flap , thinking that the mailman had not seen it on the glass. I heard the mail come so I ran out and asked the mailman why he didn't take the notice. "We don't do that." "You have for 25 years." "yea, but we don't do that." "How do I get my package?" "Go pick it up."" "WHAT!" "Yea, we don't redeliver packages." !WHY?" "The station is too far away." "It's on 14th Street." "No. they moved it up near the Md. Line and we don't get mail from there." "So where does it come from?" He said some other place and zip code, I think. "You go on-line and fill that out and I might get it tomorrow," Mailman said. NOW- I couldn't read the number the mailman had written the package. So I went to the computer. NOW I know why you are losing money. There were several screens. I filled out the first one but that was all that the program would let me fill out. I must have tried 20 times-on 2 different computers. On one screen I was able to leave a number--but because it was written so badly, I wasn't sure if it was the right number. Well, it was not the correct number. I tried to go back and try another number but the computer was having nothing of it. I had had my one chance and it was giving me no more chances BUT there is still the 800 number. That will surely work. So the telephone kept asking for this number. First, it would not let me finish reading the number. It broke in and took only half the number and then said it did not have the package of that number. Of course not, the "lady" only took half the number. Of course, I didn't know if it was the right number ,anyway. At one point, I was going to be connected to a real person, but I was transferred to the high ring and the voice "Please check your number and try again." I went back to dial the number--I was never again able to get close to a real person. Finally, after 8--10 times of trying to read a number that I couldn't really be sure was right. the program said "Say 'I don't have the #.'". " I said "I don't have it. No number." Then the lady couldn't wait to be rid of me. I thought it a bit odd, but they should be able to find the package. We finished up-very quickly, I thought. I was asked to fill out a survey--I gave all the worst ratings possible So today, which is when I asked to have it redelivered, Guess what? NO PACKAGE. And I can't go to the post office to pick it up because the office closes at 5 pm and guess what time it was when the mail was delivered -FIVE O'CLOCK ! This is a package of medicine. If it were something unnecessary I would not be so upset. But it is medicine that I need. NOTHING WORKS-INCLUDING THE MAILMAN. I have never had a mailman who did not speak English very well. In fact, I've never had a postman who was not a native speaker. So, now what do I do. I call the pharmacy and ask them what to do. The last time medicine was delivered to my house, it never arrived--it took about 2 months to get the medicine--and it came too late. I was already having withdrawal and was close toa very bad reaction. Will that happen this time? read more