Wonderful customer service! Efficient and quick! Everyone there has always been so friendly.read more

Stepped right in and the gal helped me right away. Very clean and nice. Wonderful serviceread more

I have multiple shipments that say they were delivered. They never showed up, we even checked our…read morecamera system in case. The local Hub is unreachable and we are missing thousands in equipment and live fish that w ordered. Customer service is a joke with fed ex

The young man behind the counter was more than helpful. He went out of his way to help us with…read moretaping and packing. Super friendly and helpful

Today I went to FedEx Ship Center, and had terrible customer service. We accidentally walked in…read morewhen it was at max capacity. After waiting 9 minutes she came out and told us to leave (very rudely) after giving me unusual looks. So we politely left, once we walked out another customer was able to walk in and was not told to leave. I do not understand how Fedex will allow its workers to pick and choose who was allowed in the store. I will never bring my business to FedEx again!

I would give them a negative if I could. I have been in there 3 times in 3 years and they never…read morehelpful. I ship to Amazon and tried to drop things off there and they insisted my labels were not correct. There was a recent change in Amazon labeling and I took their word for it. I have now learned that the labels I had are the correct ones. I will have to drop them off somewhere else because this place is so annoying.

Convenient to Cedar Falls residents to ship UPS. It's also a handy drop off location if you already…read morehave your packages labeled. They have Saturday hours which is also a plus. The customer service here is meh. But not terrible. If you need to ship UPS this is the place to go.

I had an Amazon return to make. Returns through the UPS…read morestore couldn't be easier or quicker. Amazon sends a return verification email with a code to scan. Walk in the store. The associate scans the code. A label prints out. They apply the label to your package. Done. They will also print out a return verification receipt for you. Granted it was not busy in the store. I was in and out in 2 minutes. Thumbs up!

I presented at the Ups store by Target/Hyvee in Dubuque and was greeted by the sweetest gal. I gave…read moreher the package which needed to be shipped, I pulled out my phone for the QRcode which she scanned and I mentioned I brought tape and a scissors to seal it. She said no need and that she would take care of it and smiled, to which I thanked her and left the store. Her name is Melanie and I would totally recommend this store and definitely her. I would give 10 stars, but only 5 are allowed.

Great customer service, the team is quick and professional. Best UPS store location I have…read morevisited. I have been to UPS stores all over the USA due to travel for work and this location is by far the best. Thank you!

About 10% of the staff have a clue. Don't waste your time. Always a long wait and slow staff. Good…read morefor dropping packages only

I appreciate them being an Amazon return opportunity that opens early in the morning.But Jason…read morereally shouldn't be the person of that desk. I said good morning, he ignored me.I told him why I was there, he ignored me, slammed my package on the desk and rudely inquired if I wanted a receipt. Like dealing with a toddler.

Helpful and knowledgeable staff. Sometimes there items a little more expensive, but they train…read moretheir staff on the products. Tech Service group is helpful.

Huge thank you to Forbes in Newton IA! I needed an e-book printed for a class and they went above…read moreand beyond! Printed, laminated, and bound together. It is beautiful and exactly what I needed.

Forbes is a great asset to our community! I've worked with them on several projects for the Young…read moreProfessionals of Jasper County and have been impressed with the final product and quality of service. I've never had a poor experience with anyone in the building. They are also highly visible in their support of different community events - thanks for all that you do!

I was in town for a Rural Postal Carriers Association annual union meeting and ironically I needed…read morestamps. The hotel I was staying in sells post cards even though the people working at the hotel don't know what they are. So they don't sell stamps. Well serendipity brought me to this really interesting old federal building over a century old. The workers are considerably younger, competent, polite, friendly and my kind of people. You don't have to watch a long bad Kevin Costner movie to know that the U.S. Postal Service is the bedrock of civilization and democracy especially in a bleak post viral pandemic wasteland. And I got these really cool Star Wars stamps featuring Droids.

UPDATE FROM PREVIOUS POST It ended up taking 9 days to get…read morethere, both packages, after [paying priority shipping!!!!! Do not waste your money on this TWO DAY FLAT-RATE PRIORITY BS!