I had to mail my credit card bill and it had to be there in 3 days, I told the lady that and asked her what I needed to do to get there on time. She said to send it 2 day priority mail and charged me about $6.00 for it. It didn't get to my credit card company until 7 days, yes 7 days later. I could have mailed it with a stamp, saved myself the $5.00 and it still would have gotten there around the same time. I got charged a late fee from my credit card company. I went back the post office and explained everything and was told sorry not our fault, we never said it was a guarantee and we wont refund your $5.00. I tried to resolve this by going higher up the chain and got the same answer, not our fault and it's our policy not to refund the money. I have never dealt with a company so unprofessional, what ever happened to the customer is right, and doing what is needed to fix the situation. I guess they must feel they can do whatever they want because where else can we go to send or receive mail. I will not go back to this post office again, I will drive the 15 minutes to the next town. So much for our great postal service. read more