Easton has 3 post offices and the South Easton location is by far the worst. The Postmaster, I think his name is Michael Richard, is the anti-customer service "boss". Twice I have done a vacation mail hold and twice they have not delivered my mail when they were supposed to. Each time I called, it was the same answer. 'Yeah, we we're supposed to deliver it but we didn't. You can either wait until tomorrow or come down and pick it up.' I found this apathetic response underwhelming and when I asked who his supervisor is, he said he wouldn't tell me. He said if I wanted to complain about him, call the 800 customer service line (a virtual deadend for filing a complaint). Is there any wonder why the US Postal system is in such disarray? With the old-time holier than thou mentality, and NO effort to attempt to correct THEIR mistakes, I would suggest taking your business elsewhere. read more