This store has really up their Game, Good job Service fast and efficient, Thank you, Steveread more

My daughter took in a box with a pageant dress and a prepaid label took it in and the guy weighed…read moreit. She asked him to tape it closed and place the label on he says no problem. Took it set it aside behind him gave her a receipt. Two days later, the box never shows up but the lady calls my daughter mad and says she didn't get it but got something very different a pair of shoes instead! My daughter immediate hyperventilated she is 3 months pregnant!! Calls me tells me about it, she gets in touch with the guy at the UPS store, they were not helpful and said she was at fault for not taking the box shut herself and not putting the label on herself!! They would not try to find the dress !! It did not matter to these ppl!! Nothing! I contacted ups directly they tried but was not helpful either waste of time! The owner was not sympathetic to this offered low ball $ to the owners this dress !! Now my daughter is being sued for a pageant dress when she asked this clerk to tape her box and place the label on it the clerk screwed up did not put the correct ship label in her box!! There is no telling where her box is right now!! It be nice if whoever got it sent it back to the ups store! But they could have helped! The owner could had reviewed his security tapes to get the tracking numbers and tracked it down he has ways to obtain that and really help his customers but he chose not to! That should tell you where he puts his customers at! The very bottom!! Now my grand daughter can never rent another dress due to this issue! We only asked for help to fix the issue the original dress owner really wants the dress back still to make this right! The dress should not be hard to find! He has a way to look up tracking numbers and the camera to search what happened that day! But he chose to not put customers first ! Update 9/7/26 no six you did not resolve this you sent $200 to the owner and my daughter is responsible for the rest!! I don't call that being helpful! You and your employee there said my daughter was at fault for not taping the box at home first, for not applying the label at home first! But you are a shipping place correct? How many ppl come to your store in need of help packing a box, taping the boxes? And putting labels on correctly?? That's the job of your store is it not? Your employee messed up when he took her box set it aside and did not right then put the label on that box! You have the capability to research tracking labels right before her and after her to see what happened to her box what your employee did he dropped labels you gave camera there you can see what label he attached and track it for her and help get her box back. But instead you blamed her for her box being lost. Zero help! She really needs this box back still to be able for my grand baby to be able to continue to rent a dress for future pageants! She's now being banned for this and it's not fair! All I ask is for you to be sympathetic to a three year old who loves to do these things and travel around making friends and now who can't because of the dress issue! And help locate the dress and box. The lady who came in with an Amazon bag is the label Brandy label got so you can look at your cabers and receipts and pull all that up. On your end!

The space was just renovated and it is much more comfortable in here now. No more awkward hovering…read morelike NPC's. Staff is still friendly and efficient. Same great turnaround and service.

I ship quite a few packages regularly for online sales orders as well as to family and friends both…read morenationwide and worldwide. I also have an occasional return package a few times a year. I sometimes have packages re-routed to this location for later pickup if I know I will not be home to circumvent possible porch pirates. I use the 3 main carriers and often frequent each brick and mortar store. Needless to say, I have been happy with this specific location when I need to conduct a transaction in person related to UPS products and services. I have not had any issues with a drop off or a package pickup. Prices and services are fairly competitive with the other shipping providers. Staff have always been friendly and efficient when I have visited at various times of day throughout the week. Business hours are extremely convenient for my needs. I plan to return to this location in the future, which is along the State Street corridor near Big O Tires and Home Depot at the I-265 exit. Parking lot is a slight challenge to access, but not impossible.

Steer clear! I submitted a rush print order on Friday, December 12th that was promised to be done…read moreby 5pm. When my pick up person arrived at 5pm, they said "Oh, we won't be able to do the order". No explanation of why and a refund was not processed for me. They had ample opportunity to contact me or the pick up person (2 numbers they could have called or texted and 2 email addresses). SIX opportunities to let us know beforehand that they were incompetent, yet they never reached out.

OMG, went over there to get some letters from 1" to 7", first time she came back with the exact…read morecopy of what I gave her then she goes away and come back again with the same exact thing, so I just left and on my way out I go and see the manager and asks why this girl can't do it and he says it could be done, so I just left, AMERICA is in serious trouble

I use to do quite a bit of business with Nu Yale before I retired Over the years their prices just…read morekept rising to the point I started looking for an alternative. Recently I called Nu Yale to ask their current charges for my dress shirts and slacks. The lady I spoke with mentioned if you drop your clothes off on a Wednesday, you get 10% off. She never mentioned any ifs, ands or buts! This past Wednesday I decided to give them another try. I dropped off two dress shirts and one pair of slacks. At that time, I asked the young lady if I would receive 10% off as it was Wednesday. She assured me I would. This morning I picked up my clothes. I did NOT receive the 10% discount. When I protested to the young lady, which was a different person than was there when I dropped them off, she stated you only get 10% off if you have a certain amount of pieces. I told her nothing at all was said about minimum amounts when I asked about the Wednesday discount. The young lady just smiled and said something like: Sorry about your luck. I went on to say Nu Yale is higher than some other cleaners in the area, and had I known I wouldn't receive the discount, I would have went elsewhere. She replied: Yes we are high priced. I swear that's what she said! She had absolutely no sympathy and acted as if she could not have cared less if I ever returned!

I have been a regular customer between this location and the Jeffersonville one. Picked up my shirt…read morethat I had dropped off for stain removal. Stains were all still there. Paid $8.00, and then cashier comments I should wear a sweater over it. Glad I paid 8 bucks for the fashion advice. Won't be going back.

I recently was serviced by Lindsey Wilkerson along with her crew. I am beyond and above satisfied…read more They made sure to make it a very comfortable experience. They were very prompt and very professional. You can tell that they really do care about their clients. I'm very thankful.

Chelsea explained pricing clearly, and setting up the appointment was a breeze…read more Chase, Keith and Tyler worked their butts off cleaning my 40 vents on 3 floors! They were professional, explained everything they would be doing, and were extremely careful. They spent the entire day! I have no hesitation recommending ANR for both duct and carpet cleaning, and will definitely use them again for both my home and business.

Very compassionate people who paid great attention to the small details. They were extremely…read morehelpful and made a very sad day a little easier to get through due to their above and beyond service. You definitely get small town customer service!

Fantastic experience. The place was clean and organized and the people were very friendly. I will…read morerecommend this shop to my friends.

From the owner: We offer lightly used clothing, household items, toys, tools and more.read more

Beware! Only hits high spots. Their ad is deceiving. Things they advertised, most specificially…read more"customer satisfaction" is FALSE. REMOVING STAINS...FALSE. POURING RAIN and they don't even cover shoes. Walked on beige carpet with shoes ON. Did noy clean up to baseboards..just the middle of room. Obviously inexperienced cleaners. Promise "guarantees", but none actually given. Never will use again. Nothing but broken promises and promises given. They will be given an F with BBB. I complained but they got mad and rude. Do NOT recommend!

I contacted them for a small job, I was assured they used steam to clean. On the day the tech…read morecalled to say he was on the way 20 minutes after I was texted to say he would be here. He did the job, was very nice. I go to my office the following day and found the most disguisting odor of detergent that is stil strong 5 days later. I called to ask about the detergent and was told they didn't do my job, I looked up the receipt #, called back and was assured I would be called back. NOT! Later the teck called and I tried to get him to come rince this out the following day but he was too busy and made an appointment for the following morning at 9. After receiving a text saying he would be here at 9, I texted him back at 9:34 and asked for a time of arrival to be told me he was on another call and would be here as soon as possible. It is now 10:30. I planned my day around this and need to get going. After sneezing because the smell is so atrocious for 5 days this is not a happy ending. I cannot give Sunnyside Carpet Cleaning, Sellersburg a good review!!!!!

Macy's had sent me a Frozen blanket instead of the Tommy Hilfiger handbag and I had to send it back…read moreor pay $20 for something that looked like that it MIGHT cover my legs lol ANYWAY I found this UPS close by and Carlos was SO VERY helpful since I had no printer for the return label to Macy's They were getting slammed yet Carlos and Elaina, the supervisor, were reassuring, calm, friendly and professional. I had never felt so good about paying a few dollars and have them handle the return. I would definitely recommend this Jeffersonville UPS store!

My review is based solely on the management and not employees. I purchased a box, as an option to…read moreship a skateboard, but I discovered a more reasonable option without using the $22 box. To have them pack and ship would be much higher. The receipt explicitly stated how non- refundable items were identified. My item did not have a mark and to date, every argument against refundable me didn't address that point. When I went back to the store the next day after the purchase, the manager was not there. As I was told by staff. I called a couple of hours later and was told he still was not there. I called the next day and was told he was off. I was very polite to the staff as their cameras will show as well as the audio recording. I did with my interactions with them. That he was not there each time. I filed an internal complaint, and it was denied that same day just because the store set, they do not give refunds. I found a BBB complaint and the manager Carlos . was very unprofessional in his response. I was surprised to read that he wrote that I was loud belligerent, cursing, and that he was at the store every time but I did not see him. Had he came to me or called me back. Out would have understood if his hands were tied. But being lied to that he wasn't in the office was not something that I was going to give up on. And before he responds to this with another lie, I hope I don't have to upload the conversations with his staff being told that he was not there each time I went to the location. I put this message out to all potential customers to watch out for this store. No matter what the receipt says, or does, it say they will have some rule that is not written. And not displayed. i am moving my business and the business of my employer away from this company. Because if they would lie about me, they will lie about anything. In his response, he blames the franchise owner for the rule. But still, no to this point on why the receipt did not identify it as non refundable, but the only thing I get is certain verbal. And I think that is the clincher, in this case, because they realize they were wrong and not paying attention to the written. Document. B b b it's not my final step, because with my recording, and they're written response as a lie, I have now other avenues to go in order to get my money back, but customer beware. They will change the rules on you.