"You're nothing but a drifter who found a bag of mail." -- The Postman (1997)…read more This place is super easy for in and out if you are dropping off a package, letters, etc... IF they are already ready to mail (i.e. you printed your postage at home and are simply dropping in one of the boxes inside our out). If you need to stand in line, I hate to tell you, but the lines here seem to always be long, no matter what the time of day seems to be. The workers are friendly and they work as quickly as they can, but this place stays busy and the customers are needy and don't always know what it is they need or come properly prepared. But all-in-all, it's a good post office.

Tiny little hidden post office is quite tiny ... and quite full. It took me 10 minutes to drive…read morearound and find this darn place. It's hidden in the back of the shopping center on the highest level. And boy, is it tiny. (It is, I swear). When I swung by to mail one package the line was nearly to the door. Lucky for me they have one of those teller free computer package thingies. The line for it was to the door. FUUUUUUUUUUUUUUUUUUUUUUUUU However, it was right by the door, so it made sense to wait. During my wait time I enjoyed people watching these OTP specimens. There were young models as well as older ones. Ones who yelled on their cell phones and ones that were scoffing at the line. It was great. Anyway, I managed to mail my package without a problem. People behind me trembled in their shoes of my accuracy of touch screen selection and knowledge of the system. It was grand. For what it's worth, this place is busy as hell, come in and use the automated system thingy, you'll save some time (and your sanity).

I know what you might be thinking... what can you really say about a post office? At the end of the…read moreday, it seems like a pretty transactional place. But customer service always goes a long way. I recently stopped in to mail a package to a friend in Las Vegas. Unfortunately, I couldn't find a shipping box that was the right size, so I was getting ready to use one that was much larger than I actually needed. As I was putting everything together, the employee behind the counter noticed and asked where I was shipping my package. When I told her it was going to Las Vegas, she immediately said, "Oh my goodness, that's going to be expensive. Let me see if I can find you a better-sized box." A few moments later, she came back with the perfect box for my items. She explained that if I had shipped my package in the oversized box, I would've paid significantly more--she even joked that it would've cost about the same as treating myself to a seafood dinner! That interaction really stuck with me because she didn't have to do any of that. She could have simply accepted the package and moved on, but instead she took an extra minute to save me money. It's little moments like that that make all the difference. I truly appreciated her kindness, her honesty, and the fact that she looked out for me when she didn't have to. Great customer service deserves to be recognized, and she definitely earned it.

In spite of driving by this post office location so many times within the last 5 years, I never saw…read moreit until today. We were on our way to another post office, but saw this post office, decided to ship a few boxes, so came here. Parking is plentiful and the lot is easy to maneuver through. Customers park on the ground level and enter the front doors at a much raised level. The lobby is just off the entryway, with a lot of mail boxes to the left. Customers can walk straight ahead upon entry to get to mail slots where they can deposit their mail. To the right is the separate customer service area where customers got into a short line to wait their turn at either of the two windows where postal workers were handling customer transactions. The customer service area is stocked with various sizes of boxes and envelopes, various types of greeting cards, and gift cards, all for sale. While waiting in line, I noticed that one of the employees was slow, and the other one was not slow (not fast, just not slow). Thankfully, shipping is easy if the customer (like us) had QR codes ready on the mobile app for each shipment. This way, all the USPS employee has to do is scan the QR code, which allows a shipping label to be printed automatically that the employee applies to either the box or the envelope and puts it into the bin to be shipped. 4 star experience.

Very convenient location. They stay open till 7pm and the times I have visited the service has been…read moregreat. There is one particular guy there that's always pleasant even if he is the only one on the register with long lines. He keeps it moving, knows what he is doing and maintains a very personable and friendly attitude.

This was my final straw with this place. Front door open - post office door LOCKED and self service…read moremachine NOT WORKING - 2pm on a Saturday!!! Not to mention this location has some of the nastiest employees I've ever encountered. There is ONE sweet lady there who deserves and award or something for working so hard and being KIND. Lived here my entire life and have never seen an office just straight up closed during active business hours. Someone NEEDS to come in and turn this around. This location is too popular for this shit. Crazy.

I don't know about anyone else's experience, but today I came in and met a front desk clerk named…read moreDanzel that had the most amazing attitude and personality I've experienced from a government employee in quite some time. He greeted every customer with a big smile and lots of energy. He made everyone smile and emitted tons of positivity. Had good conversation while working the line down single-handedly. This man deserves a raise and a plaque.

I got here at 4:50pm and are they closed, door locked, lights out. Lazy good for nothing..read more

Workers are rude and unhelpful. Whoever was working at at 4pm EST Thursday, May 29 was terrible…read more Giving attitude and rude remarks for trying to return a package.

I came here only to drop off a piece of metered mail into the mail slot inside the post office…read more Free parking was easy to find in the large parking lot that all the nearby stores in the strip mall share. It was really quiet when I walking in. There were only two customers in line. The mail slots where customers drop off mail without having to interact with the postal workers is to the left of the line. This post office looked clean ... and is sparsely decorated, kind of like it looks when stores go out of business.

This post office is located inside the Hallmark store in the same shopping center as Target and The…read moreFresh Market https://goo.gl/maps/wpMGxAc69eT2 off of Highway 92 in Roswell. The ladies that work here are super friendly even though it is almost always busy busy busy here! They do have P.O. Boxes here but keep in mind that you can only have access to them when the Hallmark store is open....and you can't mail international packages here. It super convenient for dropping off packages for work when I need a receipt for insurance purposes....the only drawback is of course its not the easiest place to get to but it beats going all the way down to the other post office location off of Alpharetta highway https://goo.gl/maps/AdnQnrrkitE2

A few weeks ago, we dropped off my wife's absentee ballot for yesterday's (January 5, 2021) Georgia…read moreSenate runoff election at this US post office in Dunwoody. We swung by this USPS location because it was convenient to where we were at the time (we'd just finished picking up lunch at Budi's Sushi Two Go across the street -- I recommend it for sushi in this area). During the time of our visit on a Thursday around 1:15pm, this post office - and as a result, the parking lot - were busy. Even at that peak time, there was still ample parking. There was a line inside, but all my wife needed to do was drop off her ballot, so no waiting was needed. We were in and out in a flash. Despite unprecedented mail volume due to (1) effects stemming from the COVID-19 pandemic, (2) the runoff, and (3) the holidays, I was surprised how fast my wife's ballot got to Bulloch County. Her ballot was received and accepted the following Monday, only two business days later. Quick. We used regular postage stamps. This post office is located in Dunwoody Village in a relatively nice, freestanding building. It's got nicer architecture and landscaping than most post offices I've been to. The building is brick with white columns in front. The incorporated mailing facility is sizable as well. I think part of the look of the place has to do with the overall design standards of Dunwoody Village, which is in a generally-affluent part of town. The customers trended older, middle to late middle age. Dunwoody only has two post offices: (1) This one, situated deep in the heart of Dunwoody, and (2) one at Perimeter Village near Perimeter Mall, not far from I-285 and GA 400. As far as post offices go, this one is clean and pleasant, so it gets a thumbs up from me.

Dropped 3 packages off to be delivered 3 days ago, all were paid extra to be shipped priority 2…read moreday. Not a single one has even been scanned into the system yet and nobody is even at this location to address. Filing a mail fraud/witholding of mail complaint which is a federal offense. Maybe that will get their attention.

I can't believe what a pleasant and easy experience I just had mailing Christmas presents from this…read morepost office (10719 Alpharetta Hwy). The wait was reasonably short (at least with music on my headphones), the lady at the counter was efficient and witty, and the prices were less than I expected. The aforementioned employee actually went so far as to call out guidance to all of us waiting in line ("is anyone buying stamps or picking up a package?"), which is not universal in business - we've all gotten to the front and then been told we were in the wrong line, right? Christmas week must be Hell Week for post office employees, so the efficiency and pleasant attitude here were above and beyond. Though I don't use it often, this is now my post office. Thanks!

Over the years I have had mail delayed by several weeks…read more I have experienced loss of mail. Recently , I received an offer through the mail from american express and the envelope was obviously open by an individual , not a machine in sorting the mail! To think that , the united states postal service is raising the rates again!!

I have always found the staff to be very courteous and helpful! The manager is excellent and it is…read moreextremely conveniently located. I don't understand all the better reviews. I think that they do the very best! Our Postal Service in Roswell is fantastic.

I have been frustrated with the post office for a while. I have been waiting on a mail key for my…read morecondo for almost 8 months. Every time I go in and ask the answer is "the person making keys is not making them". One time I was waiting to talk to a manager and they never came out. The lady at the desk that day was nice and tried to be helpful I could tell she was stressed. I have experienced 2 nice desk ladies at this location. The others seem to be irritated right when you walk up with a simple question (Victoria). I have also never been able to reach this location on the phone about my key situation when I have called.