This small town Post Office epitomizes the concept of customer service. The sole employee is…read morepresent from open to close, and knows each customer by name. The service is outstanding, and should be a role model for larger post offices, where the customer seems to come last. We need to 'save' post offices like these before they are closed and become a part of local history. While mailboxes are accessible 24/7, the counter closes for lunch between 11am and 11:30am.

Quick service, helpful, able to answer questions and direct me on what I need to do to get things…read moreshipped.

Burney Postal Service is terrible nothing but problems & still today no mail if I want it…read moretoday.....I have to go get it. Postal worker got into altercation with tenant & if it's his route , he can't deliver here. So we all pay the price. Amazon needs to contract out to UPS. Never an issue with them, with damaged packages or slammed down on ground & breaking glassware!

Great service! No lines! Employees know their stuff.read more

I moved here from Bakersfield in October 2017, and we have been so happy since. This post office is…read morea big part of that happiness. Great staff, wonderful location, and no waiting in a huge line!! I've been to Redding 2 post office locations and they are awful. The downtown location has homeless hitting up every person as they approach. The other location has a hour-long line to wait every time I've been there, no matter the hour. I am personally trying to avoid other businesses that compete with the USPS to help keep these smaller, rural offices open.

I have been waiting for a package for a week now but she can't just put it in the big box. Times…read moreare insanely inconvenient for people who work and she doesn't even get to work when she's supposed to, I went there at 8:15 to pick up my package and she wasn't even there, 15 mins later I passed her on the road, she doesn't even do her job right.

Hours are so inconvenient and when you receive a package she never uses the other postal boxes you…read morehave to go in to see her to receive your packages. She's extremely rude and not helpful. Would rather drive down to redding to get my mail. At least their open until 5.

These guys do a great job in my Opinion! With Amazon shipping them a ton of stuff instead of…read moredelivering it to our doors like they used to the crew at the McCloud Post office have taken it in stride like true Pros. It basically has doubled their work load but they are not complaining and still get the job done! Keep up the good work guys. Mr. "G"

So last year I quit my job and started a new business out of my home. I've lived in Palo Cedro for…read morea long time, and I'd never been inside the local Post Office. But with my new business, I'm in and out a few times a week. On about my third vistit, the woman at the counter says, "Hi Buzz! Hey, we got a piece of mail addressed to your new company yesterday, but the address was wrong and Shirley was about to return to sender. She asked me about it and I said, 'that's that new company, Eucephalus Environmental.' So I wrote the right address on it. You get it?" Sure enough, I get home and check the envelope, and the original street address is some street that I've never heard of, crossed out, with my actual address printed above. When you live in the sticks, you sometimes wonder why the hell you chose to live out in the sticks. And then someone whaps you upside the head with a reminder.

Ah, the post office of my youth. I agree with Buzz: the ladies here are a friendly reminder of the…read morepleasant side of small-town life.

It was after 5:00 when I stopped in but that's okay. The mailbox on the corner was still there and…read moreI didn't even have to get out of the van to mail off those postcards. Now I need more stamps! [Review 20960 overall - 490 in California - 1945 of 2023.]

Funny writing a review for a post office, but this one has a book for those passing through on the…read morePacific Crest Trail to sign and share their experiences. Pretty cool, right? It's just sitting there on the counter for all to read. Also, the Dunsmuir Post Office hardly ever has a line like the one in Mt. Shasta and the Mr. Post Office Man in Dunsmuir is super friendly and personable and he always asks me if I want the cute stamps.

Absolutely fantastic! I have no complaints from anyone at this location. My courier knew me well…read moreand was always attentive. He knew I was making a long distance move and so he made sure to tell me to go tell the postal workers in the office in person to forward my mail. I just got off the phone with a woman there to see what would happen with my packages (since I couldn't get a hold of anyone at the company when I told them that I had a change of address), and she was extremely helpful, kind, caring and friendly. Such a huge difference in service provided from this post office compared to any out of town office. I just want to thank everyone there too. Highly recommend using them.

Never answer phone (530) 246-2571. Called many times. It…read morejust rings and rings until you get a busy signal. They used to answer the phone maybe a year ago but now never. All the people that work there are excellent and will bend over backwards for you. The customer service is excellent but only at the counter. ANSWER YOUR PHONE!! Lol

While visiting Mount Shasta I had to send a fax to my bank to get a situation taken care of. After…read morelooking up services on Yelp I found Pages. This location is on the Main Street in town, right next to Crystal Keepers. I arrived about an hour before closing time right before 4th of July, so it was quite busy. Dustin was the only one working, and he handled every transaction with care and dedicated focus. He moved quickly to serve and made sure to take his time to ensure each transaction was completed correctly, including my own! I was able to print my documents and fax them with no issue and I was honestly impressed by Dustin's customer service. They also have greeting cards for sale, unique magnets, and they do Amazon returns and ship UPS if needed. Notary public available by appointment. I would highly recommend this location to take care on your printing, faxing, shipping needs.

Best ever business in Mt Shasta. Courteous,so very helpful and they make my life easier. The only…read moresuggestion I have that they could have a drop box so we didn't have to wait till 10. Thank you for your service.