Drivers can't find the address or just don't try and make undeliverable. Customer service is…read moreoutsourced to India and impossible to talk to someone local to resolve a simple fix. Escalated a ticket multiple times but same mistake keeps happening. You can't even respond to FedEx emails because they all come from nonreply addresses. Please someone using their brain and not a computer script start to care about customer service.

SAME DAAAAADGUMMED $#@%*&*! complaint as all the others on here--STUCK at the ST.Joseph 'delivery…read morestation for DAYS,then shows on tracking "out for delivery " several times--the truck DRIVES BY our house,claiming "he can't get in the driveway"--a BLATANT LIE--and takes it ALL THE #%$@! WAY BACK to ST Joseph--where the 'wash,rinse,repeat" cycle starts ALL %&$#@! OVER AGAIN! Nearly a WEEK of this going on,carryin our heater around in the back of his truck like a whore in a police paddy wagon. While we FREEZE our A$$E$ off in here WAITING for the DAAAAADGUMMED thing to be DELIVERED!! I wouldn't let this company HAUL MY TRASH!!

I'm amazed by the exceptional service I received at Going Postal in Platte City, MO. They went…read moreabove and beyond to ensure I paid only for what I truly needed. They didn't just hand me a box and send me on my way-- they packed my items themselves with care, asked if I have anything fragile to make sure they take extra care while also trying to keep everything fit perfectly. Because they chose the precise box size, I avoided purchasing an unnecessary larger box and saved me money on mailing costs; and they're surprisingly even cheaper than USPS! I'm truly appreciative of their kind gesture. Thank you so much!!

Really helpful and knowledgable, and they have access to every carrier other than USPS.read more

I'd you ever need printing or shipping, Patreice is your gal! Amazing service and the chat is…read more10/10, every experience with them has been wonderful.

If you need a package shipped, you had better get there a few hours before the posted closing time…read morebecause they may close early. I arrive at least 45 minutes before the posted time and they were closed with no sign posted.

Driver blocked me in, in a handicap spot no less. I asked if he'd be done soon? His answer "I'll…read morebe done when I'm done". No response from FedEx. Impossible to reach someone by phone/email or text.

They lost my order in One-Day and Fedx don't know where the delivery driver place it at and no/…read moremoney for my order but they had a some one si to sign for the package, but they don't know where it's at ican not recommend FedEx company in Kansas City mo .

Waited over 20 minutes to pick up an Amazon package, should have been a few minutes, very…read moreunderstaffed

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more

I had the pleasure of being one of their customers today, and the staff member that assisted me…read moreprovided the BEST and most professional customer service that I have experienced in a long while. With customer service almost a thing of the past, I was extremely impressed the staff member's willingness to take the time to assist me. It was so refreshing, and should I ever have a need to utilize their service, I will certainly be a repeated customer.

I have been a customer for almost 9 years now, and could not be happier! Kim, Rhonda, Ben, Brooke,…read moreand the rest of the staff have been nothing but helpful and friendly to me all these years. They go out of there way to help even if they don't profit from it. I can't count the times they have helped carry packages in and out to my vehicle without me even asking. Great people! Glad to call them friends, and highly recommend them for any of your packaging and mailing needs. And remember, they are NOT the post office, nor UPS, or FED EX, they are much better, while serving as a bridge to those companies. Thanks guys!

This location always has great service and a few employees that work the desk so the line is always…read moremoving smoothly. Great location that is conveniently located in the Northland area.

The ladies working the service counter were not very friendly and had a very unprofessional tone…read morewith other customers in front of me and very unhelpful and rude when my husband and I had a question regarding a return. This is not the first time I have experienced this kind of customer service at this location. Very disappointed.

Extremely helpful and they routinely go out of their way to accommodate the customers…read more Thank you!!! Greg Orscheln

Wasn't aware my package needed a signature for it to be dropped off at my home. DONT come here on…read morethe weekend because they're closed SAT & SUN. Pretty inconvenient for people who work full time jobs. I'm giving this place a low rating because I feel they should post their "Summer Hours" online. I came here at 10:30 because online it says they're open Saturday from 9:00am-1:00pm. It's not open on weekends in the summer so don't waste your time.

This place is across the street from my house. I have been here twice during business hours to buy…read morestamps or money orders.