I've used quite a few UPS Stores through the years but I've never seen one that comes anywhere…read moreclose to the level of service that UPS on Grand Avenue in Arroyo Grande provides. They should receive corporate awards for the level of service that the entire crew provides. Especially Dina, she just can't do enough for you, and no matter how busy they may be she always serves you with a smile. These people totally have the correct business model defined, hard to come by in today's environment where some middle or upper manager wants to replace employees with AI. To UPS Store on Grand Avenue, you're the best!!!

Desiree was absolutely exceptional! I was in a pinch and she helped me and added quality, value and…read moretime to the whole experience!

I brought a task with me on my vacation in Pismo Beach-mailing baby gifts overseas. I wanted nice…read morewrapping paper or gift bags also and of course there's a customs form to fill out. Got everything accomplished at this store. A really helpful young woman filled out the customs form after we figured out the address. Beautiful gift bags, perfect for baby girl presents. Thank you very much much!

Quick and easy, the employee was extremely efficient & friendly in her approach…read more I would definitely recommend utilizing this business going forward.

Eric had everything managed so that we had nothing to worry about when moving. He was prompt,…read moreefficient, personable, and very reasonably priced. We couldn't be happier with this service.

In the midst of a pandemic and with their masks on the entire time, Eric and Robert were masterful…read morein the assistance they provided to us in moving the contents of our SLO home into a sixteen foot moving truck. They were super hard workers with a great attitude and impressive ability to carefully, safely, and strategically make the maximum use of our truck. Such great guys and they made our difficult task a breeze. Two thumbs enthusiastically up for Eric and Robert and America Packing Source!!

I've used this place many times over the years and it is consistently fast, friendly and efficient…read more I'm very happy to have a resource like this in my town.

I had a very disappointing experience at this UPS Store. The customer service was unprofessional,…read moreand I felt like my concerns were dismissed instead of addressed. A worker named Jill was very rude and had a very condescending tone with me. What was most concerning was seeing a mouse run underneath the gray and blue printer in the lobby area. That raised serious concerns about the cleanliness and sanitation of the store. Customers should be aware before visiting. I hope management takes customer feedback seriously and improves both the customer service and the condition of the store.

I did a Arroyo Grande, CA to a Glenbrook Tahoe move! Interstate! The guys did the best job ever! I…read moream so so grateful to them for being so careful with my furniture. They all were wonderful to work with and they even helped me design the layout on where things would go! They are so great. I'd like to be clear with the penny pinchers leaving reviews. These boys are busting their ass for you so TIP THEM! For my interstate move I tipped $200 per person. They deserve that as they worked so hard. I used this company twice, both time was flawless. Again, depends who you get as your moving crew.

I recently turned to Meathead because of their reputation in our community and what they do to help…read morebattered women. It was a plus that they were a local company. Granted, our move is a big one (California to Montana) and the quote came back high but was not too far off from two other moving companies (national moving companies). After we closed on our house in Montana, we realized that we would not be able to take everything we had planned so we went back to them and asked to remove a considerable amount of stuff and requote and it came back as $4100 more than the original quote that I signed. The explanation was that they had used the wrong contract when they originally quoted us. This makes me question the reliability of the estimation process. Sadly, I used another local agency for our out of state move and hope that they look at their processes going forward.

I found this shop to be very efficiently and friendly. I also found some great items to purchase…read morefor gifts, win win

Located on El Camino is Perry's Parcel. I had to get a live scan done and this was easy. Inside has…read moresome local things plus a lot of miscellaneous things. Very clean. Great customer service.

Nice friendly people at the post offices in the 5 cities area make it a positive experience going…read morethere. I love having three different post offices to choose from and especially like the Arroyo Grande post office being open until 2 pm on Saturday. Thanks a terrific conveniece.

Perry's Parcel and Gift is truly a gem in our community. The customer service here is absolutely…read moreoutstanding--they go above and beyond in every possible way. From the moment you walk in, you're greeted with warmth, kindness, and a genuine willingness to help. What really sets Perry's apart is how they treat their customers like family. Whether it's helping with tricky shipping needs, tracking down a lost package, or offering thoughtful gift suggestions, they handle everything with care, patience, and a personal touch you just don't find many places anymore. They've gone out of their way for us on multiple occasions, making sure things are done right and always with a smile. You can tell they truly care about their customers and the community. I can't recommend them highly enough--Perry's is everything you want in a local business and more!

I live locally, and this appears to be a good location to mail packages. However, this place…read moreconsistently gives off Chainsaw Massacre vibes. Like, no customer service skills at all. I've waited in line both times (holding a pre-stamped, ready-to-go package), and instead of letting me know that I can place it on the counter, the cashier continues to scroll through her phone. Not sure if the phone is working as the "register" but today was my third and final time at this location. Today as I entered, there was a man sitting across the counter (yes, you read that right) reading a cutting board that the store was selling. The cashier continued to scroll through her phone. I was the only other person in the store, so there was not a line. I waited for a few minutes, and I finally interrupted the cutting board reading / cell phone scrolling to ask where to place my ready-to-go package. I guess I was waiting for a man with a chainsaw to come out and drag me to the back. If not Chainsaw Massacre vibes, then definitely Twilight Zone. This place is a "no" for me.

I reserved a 15' truck two weeks in advanced. Two days before pickup, I got a call saying that a…read more15' truck won't be available and that they can guarantee a 20' truck at no additional cost to me as compensation. When I went to pick up the truck, the 20' truck wasn't available, and they upgraded me to a 26' truck, which they then charged me full price for. I was in need of a truck that day and had to pay the amount, but it sucks feeling that I was taken advantage of when I was 'guaranteed' a truck at a lower rate. I tried to contact support to get assistance, but it's been radio silent since I dropped the truck off.

Total rip off. They don't give a crap about any of there customers. I wouldn't rent a stapler from…read morethem. And if I did they'd probably try and change me $125.00 to use it for a hour. Plan ahead so that you can get whatever you need to rent somewhere else because they want and will rip you off. Do yourself a favor and rent from somewhere else. You'll be thankful you did, and I guarantee you'll save money and find a much better deal. Please don't waste your money there. Plus they don't know what the hell they're doing there. I tried to rent a uhaul and the female worker told me to call uhaul myself and have someone set up the reservation over the phone. Just terrible service. Absolutely terrible. That was the first and last time I ever go there for anything. I ended up cancelling my reservation and went somewhere else and ended up saving $80

Go to USPS.com before you visit your office in person. You might not have to patronize in person…read morefor your need/. Services are MANY. Information is overload in a positive way. Passports? Make appt. online for post office that offers FULLA service; pics, entire processing. MAKE SURE TO HAVE original birth certificate and copy, your ID, paperwork fully filled out (online) and printed. NO DOUBLE SIDED PRINTING. DEBIT, Cash, Checks accepted. The above information is COVID-19 stipulated. The Pismo Beach location is large, roomy, fully stocked, and ample easy parking. It's my go to. Whatever my needs are, before beginning. I go to USPS.COM. This saves me lots of headaches. I don't like those ;-)

I called because a key was not working to open parcel locker. Here is what I do not understand. Why…read morewhen you call, they are rude. The Pismo Beach USPS is terrible when it comes to customer service.