I feel really lucky to have this large post office nearby. The staff is always friendly and there…read moreseem to be enough people to get you through the line in a timely manner. My new favorite thing is the post office machine where you can conduct a lot of your business without having to get into the big line I also collect those seasonal Christmas tree ornaments, and this post office has those as well as seasonal stamps and bags that make the season more fun

i had used usps for years and years for my small online business. i counted on my nice postmen to…read morepick up my daily packages. this particular day, my husband had to take a break from work to help me drop them off at dalidio office because of the urgency of the order. when i did not see any update on the tracking the next morning i called and talk to HILDA. i asked if she can look around and see if for some reason the package still at the counter. no effort being made except 'oh maybe it didn't get scanned' and 'we dont hold packages here'. so i waited for it to get scanned at the next facility like she suggested. lo and behold the tracking shows acceptance at this facility the next afternoon this is NOT the first time this happens. so i decided to call usps head office to report this so it wont keep happening the supervisor that calls me, JANAE, which i had known for years, getting very nasty and confrontational and even accusing me calling her a liar??? i suggest they listen back to phone conversation instead of taking this constructive criticism, they went ballistic and being defensive because i reporting them and stand/defending their own. finally i have to ask to talk to another supervisor EVAN. telling me that eventhough the tracking shows accepted the next day, its probably happened when the next facility (santa clarita) scanned it (still puzzled by how their scanning system works. usually with fedex/ups is pretty straight forward. the location shown is the location where they scan the packages) i dropped 2 packages that day only one had issue VERY BAD experience & customer service. considering i did not report it sooner when it happened a few times before in the past i will definitely use fedex or ups for urgent package in the future. much more reliable. the stress this caused me with the customer! not to mention the nasty tone i got from JANAE i like the downtown post office much better. LILLIAN is def the best & most friendly

USPS Pismo Beach. Excellent service especially the assistant…read moreManager Paul who goes out of his way to help. I appreciate a Federal Employee who has customer interest as a first priority. Thank You Paul

What could improve besides the unfriendly staff? Well how about scrubbing the whole place clean…read morewith bleach and mold remover?! It's the dirtiest and stinkiest post office I had ever gone to. And that's not even mentioning the horrible service one gets. Avoid this place if you can for your own health.

I used to have problems with my mail been delivered to the wrong address, After contacting the…read moreAssistant Manager Paul this problem has been resolved. He always help with a smile. Thanks Paul for your excellent service.

I have been calling the Pismo Beach Post office to speak to someone and they refuse to answer the…read morephone very poor service postal rates keep going up and service keeps going down

This is a great little one person post office with a personal touch. I was in there last week. The…read morecounter person showed me how to cram an item into a fixed price priority envelop and saved me $4.00. Rarely a line. Only downside they close for lunch and at 4 p.m.

Best post office I ever been to, rarely crowded as well if you want to get things done come here,…read morehave questions? Come ask over here Seriously the nicest workers I ever seen every single one of them have been fantastic and has helped me as some point with my packages and I have messed up but right away they say grab that box behind you and boom bam problem solved unlike other post offices that mumble what you should do then back in line you go.. I think the P.O Box service here is also 24/7 so if I ever get one im getting one here I had one in nipomo and wanted to cancel it but made it seem like I couldn't cancel it unless I was moving so I told them no I'm not moving but here are the keys I don't want the P.O Box anymore and finally took them in

The post office holds our mail when we go on vacation. It is so easy to set up, we pick up our mail…read morewhen we return home. Very safe and convenient.

This small Post Office gets the job done. Mailing packages from here is bit inconvenient compared…read moreto the Dalidio Road branch as there is no guaranteed close-by parking. You can park on the first floor of the parking garage in the 20-minute spaces, but they are sometimes all full during the day. I was able to walk over with my package after conferring with the security guard at my bank, who had seen me walk into the bank, that I had actually used the bank and now had 20 minutes if I needed to run an errand. As soon as I entered the second clerk went on a break, leaving only one clerk at a window. She valiantly worked on by herself. A mail carrier was helping her out, so he kind of wandered back and forth. They were out of passport applications, and he gave information to a person who would have just had to stand in line for nothing. Then he kindly took my package, which was prepaid and for which I only needed a receipt, so good team work. It seems like the Postal service needs to supply more clerks to this post office since it gets a lot of use from the students and tourists, as it is still the central Post Office.

Nice friendly people at the post offices in the 5 cities area make it a positive experience going…read morethere. I love having three different post offices to choose from and especially like the Arroyo Grande post office being open until 2 pm on Saturday. Thanks a terrific conveniece.

I looked online and the USPS website indicated that my package was ready for pick-up. I went to the…read morepost office to get it. Yet, there was no card or key left in my PO Box. I went to the counter and asked for my package and the guy was rude and didn't even want to know my name. Are they stealing? Probably. I don't expect I will ever get my ordered items. It's bad enough that it takes about three months to even get anything that's ordered.

I moved and can't get my mail forwarded. Th service desk folks were nice/kind. Tried to help but…read morestill no mail

AHHH the delight of going to the post office! Well, with that said, the location is super…read moreconvenient but also can get very busy! Parking is ok in back but only if you are really going to the post office! Today however I was very disappointed with their service and inability to locate a lost package of mine! I called, then came in and still was shooed away and told to call yet another number to try and get any help! Is it any wonder more and more people and businesses are opting for alternate delivery services with more accountability and customer satisfaction these days?!

Completely incompetent, always has been. post master worthless. I am switching to Grover, much…read morebetter service and management.

The mail "delivery" guys in AG are obnoxious, rude, impertinent and abusive. Some mail guy pounds…read moreon the door, we open the door and our friendly border collie stepped outside. This clown jumps back and starts shouting about a loose dog and he will not deliver the mail anymore, and that he has to "defend his family first"...WTF? He takes the package away but my wife was able to calm him down. Apparently the PO is short staffed and he is really "the manager", and shouldn't be doing this job anyway. I agree with him there! Hey post office- maybe consider what kind of hotheads you're sending out to interact with the public. This guy definitely should NOT be!! Probably handpicked by DeJoy. He's too cheap to hire decent mail delivery persons.

Keira is an expert at shipping! She helped me send my overnight envelopes, as well as, return a…read moremonitor. She gave me a receipt each time. The place is clean and organized. I trust leaving my most important shipments with Mail Plus!

Don't be fooled by the size of the place. The service here rocks! I've gone here for all my…read morefingerprinting done and Kira has always been very welcoming and friendly. She gets it done quick and easy. Always helpful. I definitely recommend for anybody looking for getting their fingerprinting done.