Friendly helpful employees, always able to get my shipments out from this location wirhout any…read moreissues.

They do NOT answer phones EVER. I have been trying to call to report for i WEEK STRAIGHT all my…read morepackages have been left outside in the ditch next to my mail box or on top of my shopper box. I live in the country on a fairly busy gravel road and they person delivering our stuff has been doing this to everyone on our road. We didn't even see a 3 packages the other day due to them falling deep into tole ditch and they are white which blended with the snow, no worries the oil in them all froze and broke the glass. For real! We miss our original mail carrier but heard he was leaving because they re bid routes and he warned us that management would be delivering our mail. Well grest management just toss our packages around in hopes we find them. Do NOT even attempt to come up the driveway and put on front porch which 98% of the time someone runs out and grabs them from mail driver. Un freaking believable.

What a disappointment the US Post Office is, in Cannon Falls. I just left there for the 2nd time in…read morea week after standing in line and then finding out that the person shopping ahead of me has been in the sales area without a mask on. With the signs displayed on the doors, both inside and out, one would think that there may be even one employee who would have the courtesy for other shoppers to either require a mask then or tell them to return and complete their business when they procured a mask. Are your employees all afraid to confront a customer or is it the nature of the management who gives them the feeling that the masks are not effective. I have to say that if there was anywhere else to mail letters and pkgs in town, I would be there and never return to your business. I already have switched and go the extra miles to Red Wind UPS to mail my packages.

Personally I think the mail man who delivers to oak lane need to be fired he never gets our…read moremail on time I'm not satisfied with his service I wish they would do there job and do there job right

The African American lady at the Lakeville, MN [20711 Holt Ave] USPS (there were two ladies and…read morethis one has ALWAYS refused to wear a name tag) was terribly rude to the people in front of me--the owner of Stoa's Small Engine Repair here in Lakeville, refusing to give him his package despite having the information and wearing his business outfit--and proceeded to be rude and gaslight about my package soon after. I received a text earlier today stating my package is ready to pickup. The lady did not even bat an eye before immediately stating it's a scam and tried to get the next customer in line. I told her I was expecting the package and have used USPS text messages reliably for months now. I was forced to pull up the tracking details on the USPS website on my phone before she even consider looking for it. Despite the WEBSITE AND TEXT stating it's ready for pick up since 7am at the HOLT AVE LAKEVILLE USPS LOCATION, she said she couldn't find it, now stating "It must still be on the truck". The order was specifically marked for pick-up since shipping. It was not a missed package that was later changed to pickup. I left Minneapolis early to come pick this up in time and this lady simply refused to be of any help and apparently done this to who knows how many people today. This was imperative as there was live animals in the package that I was trying to get ASAP instead of it being lost in limbo at this USPS because the lady came up with 20 different reasons why she has been unable to find this package or just simply refused to work.

Good with the bad…read more.. Our usual mail carrier is great and does an amazing job!!!! With that being said... The actual office personnel (INCLUDING MANAGEMENT) is deplorable. We've had missing mail multiple times over the past several years. The first complaint was met with an excuse of "it was a substitute mail carrier", followed by several complaints that management telling us "we will look into the matter" but never got ANY response and we were still missing merchandise, money, and greeting cards. Good thing we still got all of our bills. Even making a complaint to the (less than a) Post Master and on the USPS website... again, with NO response or resolve. Then we found out that this Lakeville office was paid a visit from a congressional body a few years ago regarding missing mail, management and other issues... and yet, NONE of these issues have been corrected. You will find long lines at the office, incompetent managers (if they are even in the office at all) and with every excuse of why it isn't their fault for missing items through their office. If it wasn't to buy shipping supplies or providing just the basic transactions... it is not worth your time nor effort. Value... what value??? This management and this office desperately needs to be gutted and revamped to correct the deficiencies that have been ongoing for years and will continue to fester until corrected.

Poor customer service…read more Routinely misplace packages. Incorrect interpretations of postal rules (I've spoken to the post master there several times on this to correct his employees). I know people complain a lot about Brandon at the front desk, but someone did mention he probably has Asperger syndrome, which would explain a lot on the poor service. Save yourself the hassle and trek to Lakeville or Rosemount.

We haven't received our mail for 2 days in a row now. Our daily post office e-mail shows we have a…read morelot of mail to be delivered but we haven't received any. Their phone number 651-463-7972 always sounds busy - even weekends or after hours so it probably no longer is correct.

Graphic Mailbox is an absolutely wonderful place to get all of your projects done! From shipping to…read moregraphics on the side of your vehicles, the staff here do an outstanding job! Visit with a problem that you need solved, and you are quickly presented with several alternatives. Their problems solving skills are so awesome! I have had several vehicles, as well as my office signage done to perfection by Graphic Mailbox, and have been very pleased with both the design process and the results. They do a great job, and are a wonderful part of the community! Thank you Graphic Mailbox!

My experience at Graphic Mailbox was just what I would expect from a mom and pop copy store…read more The prices were fair and the service was great. If I am in the area again and need printing/shipping services, I will be back.

Excellent staff for a two window/counter operation. They made renewing our passports easy, by…read moretaking photos at office and mailing out documents in same visit. I feel comfortable having my mail and packages delivered directly to the office and find the PO Box fee acceptable for knowing my mail/deliveries are safe. Grace, Laura, Maddie and Sarah are staff with wonderful customer service skills--especially around the holidays.

We have struggled with getting passport photos of our kid. This Post Office not only was able to…read moreprovide the service but the pictures turned out really good. We also needed expedited passport service and they did great at processing our paperwork and reviewing to ensure we were setup for success.

This is the best post office! The staff are always friendly and helpful. There is one guy (Steve, I…read morethink) who is always so nice. He seriously brightens my day every time I walk in. If you have pre-printed envelopes or labels, you can just leave your package on the counter and not stand in line, unless you need a receipt.

Everytime I come to this post office John is working. He is the most polite and helpful person…read morethere is.