This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Friendly, accommodating and super helpful. They have become my go-to for shipping, would definitely…read morerecommend.

3rd time in a row I arrive withing published business hours and find the lights out and door locked…read more!!!

Brought birthday card with 2 stamps already attached to send Priority Mail,…read moreput in envelope, sealed ti, was gracious. Charged my wife flat $20.00

Kenny greeted me with a great smile and assisted me with printing all my documents. He stayed by my…read moreside until everything was printed. He values me as a customer and acknowledges that sometimes we need assistance. The service was excellent. Thank you

This is my go to store when I need to ship something as its right down the street from where I…read morelive. The staff is always courteous here and I'm in and out within 10 minutes. There is ample parking as its in a plaza with other stores.

If I could, I would give it a 0. There are currently several men working there. These men are…read moreextremely unfriendly, rude. I have never in my life encountered such hostility towards a customer, from whom they profit. I do not feel comfortable and good in this place, among these men. I prefer to go to the neighboring Staples or another store, although it is less convenient.

For some reason the clerk decided to lock the doors early and left me and three other customers…read moreoutside and then just left at 2:27pm. I get it you hat your job, but damn. Owner came back and made good on great service

Been going to this store for a long time. Very professional, always helpful. It's always a…read morepleasant experience.

Can't thank this UPS for helping me to create our memories that will last forever. Special shout…read moreout to Tajkia and Gurdeep who sat with me, suggested how and what to order, finally a magical poster for our 20th anniversary.

in two words "Inadequate Staffing"…read more Prepare to wait !!!! Other reviews reflect the same

Hit or miss. Sometimes it takes forever because there's only one clueless person working, and other…read moretimes it moves quickly. Customer service also depends on who you get. The older woman there is always cranky, unfriendly, and seems as if she hates her job, She only bothers to help if the line is really long, and then she seems resentful. But I've found the younger workers are friendly and competent. I only go to this location if I'm already in the area though. If not, I drive to the Marlborough location so I don't have to chance getting slow and cranky workers.

DO NOT USE THIS SERVICE. From the very beginning to the end, Bob Resker was extremely…read moreunprofessional. After our first call, I followed up with an email correspondence as he had asked with the information necessary to ship my gaming pc from Westborough, MA to the Midwest. He did not respond for weeks on end, and upon calling him once more he indicated that he "did not think I was really serious about the job". Attached below are photos of my pc before and after the shipping process, after which he denied any responsibility for the damage and refused a refund, accused me of "trying to fleece him," and indicating that "we have no way of knowing what condition the internal components are in prior to shipping". My repairs will be upward of $800, on top of the $250 I paid for "specialized shipping." Specialized shipping my a**. I probably could have achieved the same result throwing it in a box myself and sending it through a postal service for half the price.

Not a good experience, Overpriced. Gave us and estimate for 4 boxes to Ca for 770.00! Used a…read morelogistics co instead for 175.00 for shipping (without packing and pickup) Be careful, We will never use this operation again!!

Specifically wanted to shoutout Melissa in Printing Services. I had to unfortunately print some…read morelost pet flyer's and not only did she do the job quickly and efficiently after walking me through the options, but she went above and beyond, especially in the empathy department, while remaining a total professional. I dealt with 4 different employees and they all were helpful and good at their jobs, however Melissa is the type of employee that makes you choose Staples over a competitor even if it's a bit of an extra drive.

Unhappy with the service. Made holiday cards and was informed that anything ordered the morning…read morebefore would be ready. Been waiting and waiting!! Called and the young lady said any order placed past 12pm would received by end of next day. I informed her I placed order in the morning and never bothered to confirm if my order was ready or bother checking on it. She just told me to wait for confirmation. Called later just to find out its been ready and has apparently been put away. No notification or status update, or phone call. We needed the hokidays card to be shipped out by the same day it was expected to be done.

Great service, nice people and they stayed open for me while I made several returns at the end of…read morethe day.

I walked in because I had booked an appointment for passport pictures, and apparently I had not…read morepressed a confirm button or something I don't know. But I walked in for the appt and then the lady immediately said "no ya don't!!!!" In a very rude tone... not the best way to start my morning so.