Super helpful with a packing and shipping solution that required some extra thought. Thanks!read more

This store would be fine if they got rid of some of very rude staff. A horrible experience simply…read morebecause I wanted to see the 1st page of my three files before the rest was printed. A quality control check is very much standard procedure. Being music, it was important that the copies are usable. (I have had files printed before that were apparently reduced when scanned and I wanted to make sure these files were going to be OK.) After getting a song and dance that it would create more work (honestly, I thought that was his job!), I asked if there was a problem printing the test pages and the answer was "no". But that didn't stop the incessant arguments about paper sizes and anything else he could make a case of. It was totally uncalled for and I felt I was being harassed. I finally had to say I wasn't there for an argument, just to have my files printed. It was a nasty experience and I will think twice, nay thrice, before ever deciding to step foot in this place again. If UPS is going to hire such unqualified help, they need to up their supervision.

My oral chemo was due on Thursday last week and my Insulin on Friday. Today is monday and neither…read morehave arrived by 5 pm. I have been out of the insulin and it has been at least 3 days without my chemo. Fedex doesn't arrive on time. Don't trust them with any deliveries

FedEx is simply unreliable for where I live in New Hampshire. They can make 6 deliveries to my…read morehome with no problem, then they can't seem to be able to find the home that they have delivered to successfully in the past. I live in an unincorporated area of New Hampshire. There are several unincorporated areas in New Hampshire that have full time residents including well known Dixville, Wentworth Location, and others. None of these unincorporated areas have their own post office. Consequently, the Post Office will assign those who live in these areas the zip code of the nearest Post Office that is not located in the unincorporated area. Residents of these unincorporated areas are also give a free Post Office box at the Post Office so that they can pick up their mail. When one places an online order, the automated order taking software will not accept a delivery address of a Zip Code with a town name that does not match where that post office is located. Furthermore, in my example living in Millsfield, the Post Office assigned us the zip code of 03579, which is the very same zip code of where the nearest Post Office is located. Additionally, the zip code of 03579 is not only assigned to Millsfield, it is also assigned to about a half dozen other unincorporated areas where Errol is the nearest post office. I always make sure that Millsfield is somewhere in the delivery address. If I can enter it as a Company name on the order taking software, I do that. If I can enter MIllsfield as a second address line, I do that. Millsfield is ALWAYS part of my delivery address! One would think that when a successful delivery is made by FedEx to a resident who lives in an unincorporated area the driver would be able to record GPS coordinates of the successful delivery location so that other FedEx delivery drivers would know exactly where to make future deliveries. But apparently FedEx does not do this. Apparently new drivers will search only the area where the Post Office is located, without bothering to look in other areas that have been assigned that very same zip code. So, in my case, after several previous successful deliveries to my home, apparently a different driver was assigned to delivery my parcel last Friday. The parcel was not delivered Friday, and a promise to deliver Saturday was made. It wasn't delivered on Saturday, and a Monday delivery was promised. There was no delivery on Monday either. On Tuesday, the good news is that the parcel was delivered. The bad new is that it was delivered to a home located about a half a mile from where I live. UPS NEVER has this problem! They successfully deliver to my home, which is located right on a State Highway, multiple times each week. I have now reached a point where, if a vendor is using FedEx for deliveries, I'll opt for a different vendor that uses UPS. Maybe FedEx works great for where you live, but FedEx really doesn't work reliably where I live right on a NH State highway. ------------------------------------------- As an addendum on 10/17/2023, today was yet another case of a botched delivery. Parcel was supposed to be delivered today. The claim on online tracking was an incorrect address. The address is perfectly correct. The problem is that FedEx fails to understand that the very same zip code that is assigned to Errol, NH is also assigned to several unincorporated areas that do not have their own post office.

A disaster. I mailed a package and sent with delivery confirmation. The delivery person claimed…read morethat the package was left with " an agent, front desk or mail room" It's a single family home and they never tried to get a signature. The package was left under the mailbox in the rain and was vandalized. Someone smashed the side of the box and removed a pair of gold earrings leaving the soggy crinkled smashed box behind. I tried 8 times yesterday to call the post office. The phone rings for number of minutes and then disconnects. I am going to try today again. usps will hopefully cover $100 of their insurance but I am out $200.

I had an awful experience here. Near closing time, my girlfriend and I were in the store when a…read moreworker instructed me to use an alternative door to pick up tape. The moment I returned, another employee--who hadn't moved from her desk the entire time we were there--suddenly jumped up, yelling "What are you doing?" three times, in an aggressive and confrontational tone. It was clear she assumed I was committing a crime--stealing mail, of all things. Only after realizing she had just racially profiled me did she attempt a weak, half-hearted apology. The situation could have been resolved with a simple, professional "Hey, why did you use that door?" instead of immediate hostility and accusations. This kind of blatant profiling is unacceptable, and the employees here clearly need conflict resolution training--or at the very least, basic respect for customers. If you value being treated with dignity, skip this place and take your business to FedEx instead.

I can't give negative stars, can I? I can't adequately express how bad the service is at Capitol…read moreCopy. Do not give them your business. I went there primarily because I wanted to support a local business. Well. The result of doing so has been at my expense. I needed to ship 2 large bags to the UK. Not only did they treat me like a huge pain in the ass, they made literally ZERO attempts to figure out how to ship internationally. Isn't that kinda part of being a business that deals in shipping?? They are exceptionally incompetent & will politely decline to be accountable for bad form. I hate it when local businesses disappoint. Capitol Copy just plain sucks.

This small business always goes above and beyond. As a business owner (me) who isn't the most tech…read moresavvy, they always give me extra help when I need it. They are quick to respond to emails for estimates, are quick to get your items ready for you and are always incredibly friendly and professional. We are lucky to have a small business like this in Montpelier.

Love finding out there is a package come around the corner to collect it and it's waiting on the…read morecounter because Kim or Noah saw me entering. Small town living at its best.

Patriot went inside the Post Office to take a peek inside…read more It's your typical post office. P.O. Boxes available. Clerks inside.. Mail pickup and drop off.

store closes at 6pm on Saturday when both google and staples say 7pm. associate closed the door…read morewithout ever saying a word despite being less then 5 feet away

Aurora is great in the printing dept. She is very knowledgeable, patient and polite. She always…read moreseems to get all my printing done perfectly. I highly recommend the professional printing at Staples. The place can get busy and you can see the staff really hustling to get the job done

I never leave reviews unless my experience is very positive or very negative, and unfortunately, an…read moreemployee by the name of Tonya, (unsure of the spelling), working in the Amazon department, has left me angry. We all have bad days, were human, but you're feelings and negative attitude should never be pushed onto other employees and especially not the customers. I stood at the counter with absolutely zero vocal or visual acknowledgment from Tonya as she moved boxes and items around in her area and annoyingly tossing her tape around her area. And no, there was no missing that I was standing there. I waited long enough that I had become uncomfortable holding my boxes and was concerned about being late to my appointment. Tonya finally looked at me and rudely told me to put my box's on the counter with a tone and look on her face that I was an inconvenience to her. In silence, she scanned my two codes, handed me my receipt and turned her back to me with no words. I thanked her and she turned her back to me with no acknowledgement. There was no need for me as a customer to leave that experience annoyed. I hope you're having a better day today, Tonya.

A very welcome surprise, to find the print shop team at Staples Barre, to be knowledgeable,…read moreefficient and amicable. Stanley and Mariah gave me excellent recommendations for getting the print result I was seeking. I now know where and when to visit Staples for printing.

good service, usually short or no lines, reasonably friendly and efficient. no major complaintsread more